Shoppers Drug Mart Reviews in Edmonton, AB | Glassdoor

Shoppers Drug Mart Edmonton Reviews

Updated March 24, 2017
18 reviews

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Edmonton, AB, Canada Area (Canada)

4.3
Star Star Star Star Star
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Mike Motz
4 Ratings

18 Employee Reviews

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Pros
Cons
  • Main issue is the Head Office not recognizing the differences between good stores and bad ones (in 42 reviews)

  • Just above minimum wage where I work (in 36 reviews)

More Pros and Cons

  1. "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Edmonton, AB (Canada)
    Current Employee - Supervisor in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time (Less than a year)

    Pros

    Good people and hours, the associate/owner is there working around you so you feel more in control of your wage

    Cons

    Independent business, pay isn't great, peak retail hours such as evenings and weekends


  2. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Edmonton, AB (Canada)
    Former Employee - Cashier in Edmonton, AB (Canada)

    I worked at Shoppers Drug Mart part-time (Less than a year)

    Pros

    good working environment and system

    Cons

    salary has not increased compared to the increased cost of living


  3. "Awesome Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart (Less than a year)

    Pros

    Great people, organized and systematic work, everything is made simple to be executed efficiently and effectively.

    Cons

    A slow paced work load


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  5. Helpful (2)

    "It depends on the store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Assistant in Edmonton, AB (Canada)
    Current Employee - Pharmacy Assistant in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart full-time (More than 3 years)

    Pros

    Shoppers are owned by the head pharmacist so they are community oriented. They do yearly review and pay increases.

    Cons

    Different owners can mean widely different experiences. I have had great bosses and bosses that only care about the bottom line. Head office sometimes brings in new policies that make no sense.


  6. Helpful (1)

    "Cosmetician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Edmonton, AB (Canada)
    Current Employee - Beauty Advisor in Edmonton, AB (Canada)
    Recommends
    Positive Outlook

    I have been working at Shoppers Drug Mart part-time (More than 3 years)

    Pros

    Tons of training, getting to know all the brands and products, good discount, and free swag. Excellent for a part time job, and if you have a good manager/associate it can be a great team. Despite pros, I love working here for a part time job in the beauty industry. Luckily I had an amazing boutique manager and a really great team

    Cons

    Pay is not the best, hard to get a raise. Depending on the store, some management is not so great. Lots of regulations and rules constantly changing from head office. Sales goals are often unrealistic, often short staffed.

    Advice to Management

    Express appreciation to staff members, communicate effectively amongst different departments


  7. "Beauty advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Edmonton, AB (Canada)
    Former Employee - Beauty Advisor in Edmonton, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart full-time (More than a year)

    Pros

    Lots of cool cosmetic trainings. If you like cosmetics and don't want to be stuck on one brand shoppers is nice for that.

    Cons

    Not enough coverage to watch every corner and can be quite stressful. Front store manager gets too involved in cosmetics when there is a cosmetic manager.

    Advice to Management

    The store I was at had horrible management! Owner was crap too! But the cosmetic manger was amazing! Owner does not give enough support in the cosmetic side!


  8. Helpful (1)

    "Great team to work with!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetic Manager in Edmonton, AB (Canada)
    Current Employee - Cosmetic Manager in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time (More than a year)

    Pros

    supportive team
    benefits
    sick days
    vacation
    fair work hours
    commission
    positive environment
    working with the public
    great management/ upper management

    Cons

    There are only a few cons to working for this company, and you can usually work your way out of them. It's can be hard to move forward in the company, as the positions are already filled.. and it can be difficult to obtain full time.


  9. "working for shoppers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Merchandiser in Edmonton, AB (Canada)
    Current Employee - Cashier/Merchandiser in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    i love the people i work with but what makes my day amazing is the return customers that i see nearly everyday. they are amazing. its an easy yet somewhat rewarding job, pay most of the bills, they give me the hours i need and want when they can.

    Cons

    sometimes its a little unorganized and i dont get out of there on time and dont get paid for having to stay late which doesnt make sense. the discount isnt great.

    Advice to Management

    talk to cash more often about things, ask us how were doing and thank us for the work we do a little more.


  10. Helpful (1)

    "assistant front store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front Store Manager in Edmonton, AB (Canada)
    Current Employee - Assistant Front Store Manager in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    lots of opportunity to grow with the company but not all manager take the time to properly train the staff

    Cons

    not all manager give the proper time to train there staff, review was not on time and no proper fallow up with staff

    Advice to Management

    please take the time to properly train your staff and to do fallow up it is very important to keep the confidence of your staff in the company


  11. "Beauty Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Expert in Spruce Grove, AB (Canada)
    Current Employee - Beauty Expert in Spruce Grove, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart (More than 8 years)

    Pros

    Great discount. Always something new. Rewarding dealing with customers.

    Cons

    Hard to find a middle ground with all employees. Many employees at different skill levels. Being open until midnight is not fun.

    Advice to Management

    Reward your employees who preform well. Get rid of employees that are not team players.


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