Shoppers Drug Mart Reviews | Glassdoor

Shoppers Drug Mart Reviews

Updated June 22, 2017
649 reviews

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Current Employees

3.7
Star Star Star Star Star
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Mike Motz
101 Ratings

649 Employee Reviews

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Pros
Cons
  • Main issue is the Head Office not recognizing the differences between good stores and bad ones (in 43 reviews)

  • Minimum wage unless you have some beauty industry experience (in 37 reviews)

More Pros and Cons

  1. Helpful (1)

    "Shopper drug Mark"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    Pros

    friendly customer and most of things in store are clean

    Cons

    crazy customer and some customer might steal things from store


  2. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Henrico, VA
    Current Employee - Cashier in Henrico, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    They really work with you if you need time off or have an emergency.

    Cons

    They reward people that dont work hard and punish those that do work hard.

    Advice to Management

    Dont choose favorites.

  3. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Canada, KY
    Current Employee - Cashier in Canada, KY

    Pros

    Nice place to work for pay

    Cons

    Nothing, no cons i have noticed


  4. Helpful (1)

    "not"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Ken Caryl, CO
    Current Employee - Sales Associate in Ken Caryl, CO
    Recommends
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    good service, nice people, it was a good time it wasn't to hard it was a nice place to work

    Cons

    lots of time, it was a lot to handle butt you get use to it very easily


  5. "SDM"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    No opinion of CEO

    Pros

    work with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Cons

    management can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to Management

    improve managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store


  6. Helpful (1)

    "Not what you think. Move on to the next job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Avoid If Possible in Toronto, OH
    Current Employee - Avoid If Possible in Toronto, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are big company and you can get discounts.

    Cons

    Management team are only interested in maximizing stock options.

    Advice to Management

    Treat employees as part of the team


  7. "Cashier"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time

    Pros

    Great benefits
    Great corporate culture
    Management does a good job trying to MBO

    Cons

    Discounts could be better for their low income employees

  8. "Pharmacy Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time (More than 3 years)

    Pros

    Management is friendly at the store level.

    Cons

    Head office only cares about cutting costs. We are the busiest store being 24 hours and management continues to cut hours and blame us when customers complain about long wait times.


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time

    Pros

    30% Employee Discount, Nice people.

    Cons

    Not enough Hours, No growth int the job


  10. "Good Place to start your Career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Store Supervisor in Saskatoon, SK (Canada)
    Current Employee - Front Store Supervisor in Saskatoon, SK (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time (More than a year)

    Pros

    I have been with shoppers more than 2 years are moving up the career ladder has been a breeze.

    Cons

    Pay is lower but discount and benefits make it the best retail job.

    Advice to Management

    DO NOT HIRE TOO MANY STUDENTS. Its very hard to switch shifts if your sick or have an emergency


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