Shoppers Drug Mart Reviews | Glassdoor

Shoppers Drug Mart Reviews

Updated September 21, 2017
343 reviews

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3.0
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Mike Motz
32 Ratings

343 Employee Reviews

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Pros
Cons
  • head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing (in 49 reviews)

  • There should be some partial benefits for part time workers (in 41 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time

    Pros

    Great benefits
    Great corporate culture
    Management does a good job trying to MBO

    Cons

    Discounts could be better for their low income employees


  2. "So So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Shoppers Drug Mart part-time (More than a year)

    Pros

    The discount was great, and so were the employees! I loved coming into work to see all of the new products that we would be selling, and it was so easy to buy what I needed because I was already there.

    Cons

    Management was terrible. It was really difficult to get them to hire new people or get shifts covered. I would argue frequently with my bosses and that wasn't great at all.

    Advice to Management

    I would say, hire the amount of workers needed, and don't overwork your employees. I would prioritize my school before work, and they weren't very encouraging of that.

  3. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Henrico, VA
    Current Employee - Cashier in Henrico, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    They really work with you if you need time off or have an emergency.

    Cons

    They reward people that dont work hard and punish those that do work hard.

    Advice to Management

    Dont choose favorites.


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Canada, KY
    Current Employee - Cashier in Canada, KY

    Pros

    Nice place to work for pay

    Cons

    Nothing, no cons i have noticed


  5. "SDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    No opinion of CEO

    Pros

    work with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Cons

    management can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to Management

    improve managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store


  6. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Edmonton, AB (Canada)
    Current Employee - Pharmacy Technician in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart full-time (More than 8 years)

    Pros

    Wages are fare but no raises no matter how hard you work.

    Cons

    Management is very two faced. They do not respect their dedicated employees.

    Advice to Management

    Please do not treat your dedicated staff like they are disposable.


  7. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    good hours , flexible hours as well

    Cons

    some managers are really mean

  8. "Review of Shoppers Drug Mart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart full-time

    Pros

    30% Employee Discount and Diversity

    Cons

    Slow Career Advancement and Low Wages


  9. "Good stepping stone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Supervisor, Photolab Tech in Victoria, BC (Canada)
    Former Employee - Cash Supervisor, Photolab Tech in Victoria, BC (Canada)

    I worked at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    Depending on which location and the management that's there, it can be very flexible for your schedule, for example, if you are a student. Staff discount.

    Cons

    Very corporately driven in most aspects. I worked at three different locations, and the management can make a huge difference from store to store for the quality of the day for employees. Often short staffed.


  10. "Great part time job while in university, flexible hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Calgary, AB (Canada)
    Former Employee - Supervisor in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart part-time (More than 3 years)

    Pros

    Loved the discount offered to employees. Flexible hours while in school. Learned many positions over 2 years. Good training program and online courses.

    Cons

    Customer serive is challenging sometimes with entitled customers. Terrible performance review measures. Each location is owned separately, so there was no advancement throughout the organization.

    Advice to Management

    Raises should not be tied directly to standardized performance appraisals. It was impossible to score the maximum, as that would mean a higher raise. $0.11 over 2 years is laughable


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