Shoppers Drug Mart Reviews | Glassdoor

Shoppers Drug Mart Reviews

Updated October 21, 2017
1,224 reviews

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1,224 Employee Reviews

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Pros
Cons
  • head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing (in 49 reviews)

  • Work/life balance wasn't always the greatest (in 19 reviews)

More Pros and Cons

  1. Helpful (2)

    "Love the discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart part-time

    Pros

    30% discount is great! The culture depends on the direct store management. Usually stores have a higher turn over in larger cities, in small towns the store staff generally stay.

    Cons

    Many stores are open 24 hours which would result in a constant in a flexible schedule, but night shifts could be in the works.

    Advice to Management

    My advice to management would be to hire more full time permanent staff. In order for the store to operate properly, your staff need a lot of working knowledge of processes that many can only achieve once working more hours.


  2. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Henrico, VA
    Current Employee - Cashier in Henrico, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    They really work with you if you need time off or have an emergency.

    Cons

    They reward people that dont work hard and punish those that do work hard.

    Advice to Management

    Dont choose favorites.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Canada, KY
    Current Employee - Cashier in Canada, KY

    Pros

    Nice place to work for pay

    Cons

    Nothing, no cons i have noticed


  4. "Shoppers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    at least you get Benefits & the people you work with.

    Cons

    Hours are all over the place
    Pay isnt to promising doesn't make you feel appreciated in a business


  5. Helpful (2)

    "Advertising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    I worked at Shoppers Drug Mart (Less than a year)

    Pros

    Excellent pay and benefits with excellent work and home life.

    Cons

    Only in Canada, wish they would come to the U.S.


  6. Helpful (5)

    "Beauty Boutique Expert - had an amazing team, enjoyed working with the products."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Boutique Expert
    Former Employee - Beauty Boutique Expert
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart full-time (More than 3 years)

    Pros

    - seeing new products before they hit the shelves

    - opportunity for promotion

    - my direct superior valued my opinions and ideas

    - majority of beauty associates (young and mature) were absolutely lovely to work alongside

    - best loyalty program available by far (Sephora step up your loyalty prog game!!!)

    Cons

    - Head Office pushed for loyalty prog "opt-ins" (only applies to Beauty Boutiques) so much so, that they were being attained in dishonest ways

    - Head Office also rewarded said dishonest sales associates for their "high numbers" of opt-ins

    - miserable, bitter, insecure, dishonest associates poisoned the healthy, fun-loving work environment

    - a lot of illiterates work in retail (especially the beauty industry)

    Advice to Management

    - seldom do I find friendly and enthusiastic mgmt in beauty industry retail; my direct superior was truly under-appreciated by her own superiors

    - front shop mgmt, although i did not always have to report to them, were petty and catty; regularly picking on the same "weak" individuals


  7. Helpful (1)

    "not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Ken Caryl, CO
    Current Employee - Sales Associate in Ken Caryl, CO
    Recommends
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (Less than a year)

    Pros

    good service, nice people, it was a good time it wasn't to hard it was a nice place to work

    Cons

    lots of time, it was a lot to handle butt you get use to it very easily

  8. Helpful (1)

    "I had an excellent experience at Shoppers Drug Mart."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Toronto, OH
    Former Employee - Pharmacist in Toronto, OH
    Recommends
    Approves of CEO

    Pros

    The best reasons to work at Shoppers Drug Mart were the friendly workplace environment and the high salaries comparing to other companies.

    Cons

    The disadvantages of the company were the little vacation period and the extensive hours of operation comparing to other companies.

    Advice to Management

    I would like to advice you to open a single store of your company in Albania,Europe because Albania is a country model in Europe for the economical growth.The Prime Minister,Sali Berisha will help you to establish the new business there.The profits will come from the first year.The taxation system is the lowest in Europe.


  9. "SDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    No opinion of CEO

    Pros

    work with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Cons

    management can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to Management

    improve managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store


  10. Helpful (1)

    "Not what you think. Move on to the next job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Avoid If Possible in Toronto, OH
    Current Employee - Avoid If Possible in Toronto, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are big company and you can get discounts.

    Cons

    Management team are only interested in maximizing stock options.

    Advice to Management

    Treat employees as part of the team


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