Shoppers Drug Mart Reviews | Glassdoor

Shoppers Drug Mart Reviews

Updated July 23, 2017
1,157 reviews

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1,157 Employee Reviews

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Pros
Cons
  • head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing (in 47 reviews)

  • Minimum wage unless you have some beauty industry experience (in 37 reviews)

More Pros and Cons

  1. "Cosmetician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time

    Pros

    Many friendly customers
    Decent pay for a starter job

    Cons

    We sometimes need to "play security"

    Advice to Management

    Do more to motivate employees


  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great employee discount (30%), great people to work with, strong sense of a team

    Cons

    Boring and monotonous, sometimes it was unorganized

  3. "great student part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in London, ON (Canada)
    Former Employee - Merchandiser in London, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart part-time (More than 3 years)

    Pros

    Strong management structure with duties divided effectively

    Cons

    Scheduling was not very flexible and time off requests had to be submitted earlier.


  4. "Pharmacy Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Assistant in Malton, ON (Canada)
    Current Employee - Pharmacy Assistant in Malton, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    Great work environment. Positive culture

    Cons

    No complains. Excellent managements at head office and operations level.

    Advice to Management

    Keep up the good work


  5. "Good Starting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Boutique Expert in Toronto, ON (Canada)
    Current Employee - Beauty Boutique Expert in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time (More than a year)

    Pros

    commission (depending on how much you sell), coworkers tend to become family, 30% discount on everything throughout the store, a lot of down time.

    Cons

    stiff pay- even with a background in cosmetics, zero stability, frequent turnover

    Advice to Management

    Employees deserve better perks or at least a reasonable pay.


  6. "staff pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Pharmacist in Toronto, ON (Canada)
    Current Employee - Staff Pharmacist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    franchise system means you deal with owner of business; fairly good risk management policies from head office although at times can be excessive

    Cons

    head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing
    -cosmetics can generate high gross profit but pharmacy can drive customer traffic


  7. "Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    Pays higher than minimum wage

    Cons

    The uniforms are less than flattering

  8. "Sdm"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart full-time

    Pros

    Best place to work, friendly staff

    Cons

    It's always busy, but I like being busy as it helps time to pass fast


  9. "Pretty good work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart full-time

    Pros

    Really good environment if you have a good team and/or associate

    Cons

    Fast paced work environment, always competitive


  10. "Depends who your Associate is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician
    Former Employee - Pharmacy Technician
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Shoppers Drug Mart full-time (More than 10 years)

    Pros

    30% discount on products
    can be a good work environment
    one of the largest chains in Canada

    Cons

    if you have a bad associate it's going to be a nightmare to work here
    the performance reviews don't really care
    a lot of the work is to put profits back into the company and moreso into the associate's pocket - which never gets distributed to anyone except the pharmacists (if they're even lucky)
    don't count on pay increases either (again this is associate dependant.)

    make sure you're aware each store is a franchisee. Means the associate runs the show.


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