Shoppers Drug Mart Reviews | Glassdoor

Shoppers Drug Mart Reviews

Updated July 23, 2017
1,157 reviews

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1,157 Employee Reviews

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Pros
Cons
  • head office needs to remember that dispensary is heart of the store ; ensure adequate staff resourcing (in 47 reviews)

  • Minimum wage unless you have some beauty industry experience (in 37 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart part-time

    Pros

    Flexible scheduling, laid-back atmosphere, straightforward tasks

    Cons

    Not many unless you dislike handling customers


  2. "Student Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible hours and great people to work with. Everyone who worked there was friendly with each other.

    Cons

    Incredibly boring. Absolutely mind numbing. Lots of clock watching and not much to keep yourself occupied.

    Advice to Management

    Really not much to do about the cons. Keep at it, it seems to be working out.

  3. "Pharmacy Assisstant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart part-time

    Pros

    Friendly staff and boss, locations in many places, more clinically focused than many competitors

    Cons

    low pay, labour market is saturated


  4. Helpful (3)

    "Be careful!!! Not kidding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Manager in Ottawa, ON (Canada)
    Former Employee - Cash Manager in Ottawa, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Shoppers Drug Mart full-time (More than 8 years)

    Pros

    The discount is the best perk about working for Shoppers Drug Mart.
    Also if you work with great staff members, you will make friends that last a life time.
    Knowledge, gain all the knowledge you can to better yourself as an employee. You will go far with great knowledge of the job.

    Cons

    Worst Management Teams I have ever worked for. They set you up to fail. Some are big bullies who don't know anything about Shoppers standards and policies. Blue Culture was introduced since Loblaws now owns Shoppers. But every manager I have spoken with speaks poorly or doesn't care for Blue Culture. If you have an HR issue, don't contact HR department in Shoppers. Hire a lawyer if you have proof or evidence. HR is not there for employees, their there to cover Shoppers and the Owners bottoms. I hope Shoppers becomes Unionized soon. Employees need better protection, and better training so you can succeed.

    Advice to Management

    Don't take advantage of your coworkers. Don't take them for granted. Treat them with equal respect, after all we are all human. Do train your employees properly so you can attain and optimize your productivity and achieve sales goals. Knowledge from the top down will go a long way!! From FSM to Cashier/Merchandisers.


  5. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shoppers Drug Mart part-time (More than 5 years)

    Pros

    Great part time job for a highschool student!

    Cons

    Tough to move up but once youre able to pass that barrier youre set

    Advice to Management

    Put more trust into the merchandisers and cashiers


  6. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart part-time

    Pros

    30% Employee Discount, Nice people.

    Cons

    Not enough Hours, No growth int the job


  7. "Cosmetologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)
    Former Employee - Anonymous Employee in Hamilton, ON (Canada)

    Pros

    Great staff and great hours.

    Cons

    Management not very friendly, communication was lacking with employees.

  8. "Beauty boutique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great pay and commission and discount

    Cons

    Late hours, weekends and weekends. Really busy during holidays.


  9. "Good Place to start your Career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Store Supervisor in Saskatoon, SK (Canada)
    Current Employee - Front Store Supervisor in Saskatoon, SK (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shoppers Drug Mart full-time (More than a year)

    Pros

    I have been with shoppers more than 2 years are moving up the career ladder has been a breeze.

    Cons

    Pay is lower but discount and benefits make it the best retail job.

    Advice to Management

    DO NOT HIRE TOO MANY STUDENTS. Its very hard to switch shifts if your sick or have an emergency


  10. "Great Canadian company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser
    Former Employee - Merchandiser
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They hire very nice people generally, great working environment
    Great store discount

    Cons

    Depends on you on manager being good

    Advice to Management

    Be kind to your employees


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