Shurgard Self Storage Reviews
Updated Nov 9, 2020
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Full-time, Part-time
English
Job Function
- Administrative
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Job Status (2)
- Current Employees
- Freelance
- Intern
- Full-time
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- Part-time
Location
- Worldwide
- United States - All Cities
- - California
- - London, CA
- Belgium - All Cities
- - Brussels
- - Brussels, Belgium Area
- France - All Cities
- - Aquitaine
- - Bordeaux, France Area
- - Ile-de-France
- - Paris, France Area
- Netherlands - All Cities
- - North Holland
- - Amsterdam, Netherlands Area
- United Kingdom - All Cities
- - England
- - London, UK Area
English
- English
- French
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Recommend to a Friend
Approve of CEO
Marc Oursin
6 Ratings
Pros
The company always put their associates first
Cons
some of the request was not achievable and they knew.
"Wouldn't recommend"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Shurgard Self Storage full-time for more than a year
Pros
The only advantage is the working hours
Cons
Disrespectful towards staff and customers; Lack of opportunities for growth
Continue reading"Okay employer"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookDisapproves of CEOI have been working at Shurgard Self Storage full-time for more than 3 years
Pros
Good achievable monthly bonus scheme
Cons
Lots of cleaning and maintenance
"Review"
RecommendsPositive OutlookApproves of CEOI have been working at Shurgard Self Storage full-time
Pros
Verry good ceo, praises his employees
Cons
No homeworking policy. Maybe in the future
"Bad management"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI worked at Shurgard Self Storage full-time for more than a year
Pros
Famous company, main financial means
Cons
Bad management and bad methods
"Good company, terrible DTs"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Shurgard Self Storage full-time for more than a year
Pros
Comfortable work life balance environment
Cons
There is no stability working there
"Good hours, bad management and progression"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNegative OutlookI have been working at Shurgard Self Storage full-time
Pros
The hours are decent enough and it can bring something different every day
Cons
Singlemanning, management not really developing their teams, no real help to progress
Thank you for taking the time to post your review. I am glad you feel the role is varied and can provide a good worklife balance. We aim to develop our team through management coaching and also there is self development through our online academy.
- Helpful (3)
"Good Management at Area level"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
No opinion of CEOI worked at Shurgard Self Storage full-time for more than a year
Pros
Good progression to a managerial position from the entry level. Meaning that you can be a store manager within 1-2 years. Area Management at district level is very good and they're very experienced and knowledgable for the area I worked in. Annual events outside of work. Also socials outside of work. Sales training is very good and I did learn a lot from being employed by Shurgard. Diverse role which offers a lot of diverse challenges which were fun. Mainly working to KPIs in up selling and debt collection. Sales scripts help in developing confidence to sell products. Working weekends are easy as the opening hours are a lot shorter than most other retail shops.
Cons
Single manned means that you spend the majority time of working in store on your own after you have passed your probation. After you are promoted to Store Manager you cannot go any higher. All management positions are employed from outside the company. Other stores within the company steal contracts (which is what your comission is based on). When raised the company doesn't do anything about it. Cleaning prioritised for Shurgard Staff to save money for the company. As a Assistant Store Manager or Store Manager you are expected to clean for a few hours on a daily basis. Customers expected to pay price hikes after every 6 months. Management leave you with no alternative to over come this issue. They either stay and pay the inflated rent or leave to a competitor. This can affect the money you take home in bonus. The rota based system means you work three weekends out of four. Leaving you with only one weekend where you don't work. The basic has been increased but Shurgard have halved the comission. That means that the sales incentive has been reduced significantly.
Continue reading "Not a very nice company to work for!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Shurgard Self Storage full-time
Pros
Shurgard has strict procedures for all relevant processes. They are have good insight in figures, markets etc.
Cons
Bad atmosphere, bad collaboration, HR can improve!
Continue readingPros
Large storages , bla bla bla bla
Cons
My storage was Broken into to and valuable things were stolen over an enormous amount of money than neighter shurgard nor the insurance affiliated bothered reimburse , not even e third of the value of what what stolen to suggest an apology for their mistake and negligence 3 more units were burgled. On the camera they caught the possible thieves but not the police or shirgard were interested in further investigations leaving me dry. Poor service, not enough security and while I was told the last call for custemers to check into the units was 23:00 pm the people caught on camera got in at 21:00 pm and left at 3:00 am! How does that work? This company needs to be sabotaged , they are appalling !!
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Shurgard Self Storage Response
January 15, 2020 – HR Manager UK