Shutterfly Reviews | Glassdoor

Shutterfly Reviews

Updated June 21, 2017
394 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Chris North
30 Ratings

394 Employee Reviews

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Pros
  • Work/Life Balance - If you manage your time well work will stay at the office (in 50 reviews)

  • nice culture, great people and products (in 27 reviews)

Cons
  • less opportunity for career advancement, no 401k match (in 14 reviews)

  • Some managers don't allow work life balance (in 14 reviews)

More Pros and Cons

  1. "Senior Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Shutterfly full-time

    Pros

    Pay rate. People are friendly.

    Cons

    Company doesn't have a clue (or a care?) about diversity.
    HR leads are beyond awful.


  2. Helpful (1)

    "No vacation time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Product Management in Greenville, SC
    Current Employee - Director, Product Management in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Shutterfly full-time (More than a year)

    Pros

    Good salary ...need five words so here's more

    Cons

    They just changed the policy and Innow have no time off without manager approval and it's a "Silicon Valley mentality" meaning IRS expected you eat & breathe the company and not take any of the time off. I'd planned for six months to have the kids for a week this summer and then they booked a big meeting and wouldn't let me take time off.

    Advice to Management

    Work - life balance is a real thing that improves work quality and employee satisfaction

  3. Helpful (2)

    "Great work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shutterfly full-time (More than 8 years)

    Pros

    Company fosters environment where you have great work life balance. Many employees are just starting families, like myself. I was allowed great flexibility in work schedule and workload when we had our child.

    Cons

    I felt the stock options and bonuses were below market average, and there is no 401K matching.

    Advice to Management

    Focus on the pulse surveys which state dissatisfaction with bonuses and career paths. Whenever this is reviewed, the bad results are always described as not "statistically significant".


  4. "About average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at Shutterfly full-time

    Pros

    Mid-level employees make the workplace enjoyable, great perks, decent benefits.

    Cons

    Inconsistent hiring practices, miscommunication from the top down
    Flawed product releases result in wins for teams who launched them, but negatively impact customer-facing teams, and the tools to support those teams are not prioritized. Lots of gaps between corporate and facilities functions.


  5. "Interesting Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Fort Mill, SC
    Current Employee - Project Manager in Fort Mill, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Shutterfly full-time (More than 3 years)

    Pros

    Work/Life Balance
    DTO instead of PTO

    Cons

    Unexpected business moves
    Managers don't listen to employees enough

    Advice to Management

    Be more transparent, don't say one thing and do the opposite


  6. "Custoemer Sevice Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Shakopee, MN
    Current Employee - Customer Service Representative in Shakopee, MN

    I have been working at Shutterfly full-time (Less than a year)

    Pros

    The facility and work conditions are a plus

    Cons

    There are few growth opportunities for Customer Service agents

    Advice to Management

    Pay better


  7. Helpful (1)

    "Great culture, but strategy needs work - would give 3.5 stars if possible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Shutterfly full-time (More than a year)

    Pros

    Friendly people, decent work/life balance

    Cons

    Too focused on short-term financials

  8. Helpful (2)

    "Historically a great culture, but things are changing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Shutterfly full-time

    Pros

    Great people to work with

    Cons

    Upper management doesn't seem to care about people as much as the prior regime.

    Advice to Management

    don't come off like you are scheming


  9. Helpful (1)

    "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Phoenix, AZ
    Former Employee - Designer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Shutterfly full-time (More than a year)

    Pros

    Great benefits with "ok" pay

    Cons

    No room for growth here


  10. Helpful (2)

    "Corporate America at it's finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Shutterfly full-time

    Pros

    Direct Manager & Co-workers are great. Flexible for any time off needed, and Flexible schedules. Relatively low stress most days.

    Cons

    Wages are not competitive, No 401k match, Mass layoffs of amazing people, while it's impossible to fire the people slacking off or actually responsible. (in fact those are the people that end up being promoted) Ongoing training / career development is a joke. A lot of talk & not a lot of action.

    Advice to Management

    Quit putting bandaid fixes on things, and find the root causes. You're laying off the wrong people / departments, and rewarding the wrong people on the other side. Your company will only be great when you choose to invest in great people to work for you.


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