Sidecar Reviews | Glassdoor

Sidecar Reviews

36 reviews

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3.2
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36 Employee Reviews

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  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook

    I have been working at Sidecar full-time (More than a year)

    Pros

    -Incredible team of passionate & intelligent individuals
    -Great mission driven culture that shines through in the most difficult of times
    -Extremely transparent and empowering senior leadership
    -Lean team allows for everyone to have an impact

    Cons

    -Extremely competitive industry
    -Underfunded


  2. "Customer Support Representative, fairly well paid,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Representative in San Francisco, CA
    Former Employee - Customer Support Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Sidecar full-time (Less than a year)

    Pros

    The overall team at the company is competent, focused, and hard-working. Everyone works together to achieve goals but has fun at the same time.

    The pay was somewhat decent at about $20 an hour, or $40,000 a year, for a customer service role.

    Cons

    Sidecar is a an also-ran to Uber and Lyft in the ride-sharing market. I'm honestly surprised the company still exists or that's been able to raise funding recently. I'd be surprised if it makes it in the long-term. I don't see Sidecar going anywhere fast.

    The job itself was pretty boring and not incredibly challenging but that was a result of the position not the company.

    Company didn't pay me anywhere near a living wage for the city of San Francisco.

    Advice to Management

    None.


  3. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    fun, meet new people, discover new places

    Cons

    made very little money, company was awful at self-promotion and business in general

    Advice to Management

    Have some common sense. It's like you guys didn't even try to succeed.


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  5. "Fun, challenging, innovative work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CA - California in San Francisco, CA
    Current Employee - CA - California in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Work on hard, new problems that the world has never seen before. Work with a strong, talented team.

    Cons

    The company hasn't been able to raise sufficient capital needed to retain talent and compete against competitors.


  6. "Driver. (rides and delivery)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Driver - Rides & Deliveries in Los Angeles, CA
    Current Employee - Driver - Rides & Deliveries in Los Angeles, CA
    Recommends
    Disapproves of CEO

    I have been working at Sidecar part-time (More than a year)

    Pros

    Flexible compared to traditional 9-5 jobs. Your own boss.

    Cons

    Delivery pay is very low, and you get over half your pay from tips. Sometimes the tips are good, then you're ok. But when the tips are bad or $0, you're screwed. No gas or milage reimbursement, no benefits. 1099 taxes.

    Advice to Management

    Increase delivery rates, provide a safety net for orders that don't tip or tip low <$5! The customer makes the tip when they place the order, before the driver has a chance to do anything. Nothing we do affects the tip, good or bad, really rotten that we can provide excellent service get $0 tip, and get paid less than $4 for a delivery. I've had delivery payments as low as $2.30 due to non-tipping/low tipping customers. Living costs, gas, car payments, mantenance etc are expensive in LA.

    Also, advertise the ride business. SC is a great ride share platform, but no one knows about it. Put at least some effort into,some real advertising and you'll see results. Don't give up on the ride sharing part of Sidecar!


  7. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I have been working at Sidecar (Less than a year)

    Pros

    Make your own schedule and very flexible

    Cons

    Must do 25 rides to get the guarantee pay per hour

    Advice to Management

    Have customer service that folks can actually get too


  8. "Driving for Sidecar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Driver in San Francisco, CA
    Former Employee - Anonymous Driver in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Sidecar full-time

    Pros

    App is user friendly. Big fonts and easy navigation on the app compared to Uber. They take 2000 cars not like Lyft.

    Cons

    You have a lot of downtime, not back to back jobs 24 hours a day like Uber. I drove to the Palo Alto with no guarantee or jobs. Waste of time and money.


  9. Helpful (1)

    "dont waste your time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in San Diego, CA
    Current Employee - Driver in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    Flat rate. Know how much ride will be before accepting.

    Cons

    99% of the time you have to drive long way to pick riders up. Over half the rides go into pending status due to riders credit card declining and having to wait weeks for them to pay you if they do.
    Lack of rides also and lack of customer support when you need an answer. They avoid answering you if it is a payment issue.
    App is now having issues
    Also went to 25% cut without notifying anyone

    Advice to Management

    promote business and pay drivers for their rides immediately
     Get better customer service


  10. "Great Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Fun company to work for, like management and like my co-workers

    Cons

    It can get hectic, but that's not really a con if you like to stay busy.

    Advice to Management

    None


  11. Helpful (2)

    "Could be good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Deliveries in Seattle, WA
    Current Employee - Driver/Deliveries in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    Pros

    Unrealistic good idea, not real compensation no expenses help whatsoever expenses outweigh pay ultimately nowhere near worth it

    Cons

    Simply a CON JOB. Hardly ever get any orders, almost never get any rides. They take way too much percentage for rides. 0 incentives to help with expenses.

    Advice to Management

    You like all of these other con artist ride sharing app based employers you are claiming that this is self-employment. You are using people who need work and give the illusion of making money but on the flip side taxes and expenses override you making money.



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