Signal Point Systems Reviews | Glassdoor

Signal Point Systems Reviews

Updated January 23, 2017
20 reviews

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Full-time Part-time

2.0
Star Star Star Star Star
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Dennis Parks
7 Ratings

20 Employee Reviews

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  1. "Administrative Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support Team Member in Kennesaw, GA
    Former Employee - Administrative Support Team Member in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Signal Point Systems full-time (More than 3 years)

    Pros

    Company has core values in employees that are living hard times, they pull together when it is needed the most, incuding the managers. Although no longer employed, there were times that the hours were long, but the flexibility of scheduling was a huge help to me and my family. Amazed at how many people thought the company owed them something and neglected to times the company was able to get them thgouth difficult situations, personally and professionally.

    Cons

    Upper management, outside of the owner needs to allow more breathing room for individuals to do their job and not look at it as a super highway that leads to one person - it takes more than one in the decision making and making the decisions happen, its a team, and should distribute evenly. Leaving the vast majority in the hands of one, given the one has very to no respect throughout the company and customer base will lead to doom and gloom.

    Advice to Management

    Every person has character flaws, but you hired them for a reason, trust in that and allow them to do the job you hired them for, making independent contractors the goal only makes the company a second class staffing service.


  2. "generator tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Generator Technician in Tampa, FL
    Former Employee - Generator Technician in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Signal Point Systems full-time (More than 3 years)

    Pros

    some day to day scheduling flexability. The owner is a awesome guy. a self made man

    Cons

    lots of travel. No family life, on call 24/7 year round. , below average pay. no chance of raises. bonus promised, but never given, even after meeting requirments. no support from management. Management has a what can you do for me attitude. most managers have little to no experience in the job or of work in the field.

    Advice to Management

    Hire experienced workers, pay them a decent wage, and trust them to do the job right. Stop blaming them for your mismanagement.


  3. "Could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Company vehicle is convenient for work life.

    Cons

    Micro mange your life. Always wants more from you,as in go above and beyond your duty and then then go further but we don't do raises anymore.

    Advice to Management

    Actual incentives go further than a bonus that's unobtainable.


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  5. "Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Signal Point Systems full-time

    Pros

    A lot of great people work at this company. Good Benefits package.

    Cons

    A lot of not so great people work here too. Extremely micromanaged, underpaid, and technicians are worked to death. They tell you not to work over 14 hours a day, but then keep giving you "emergency calls" where you have to work over 20 hours. I know some techs who have worked over 24 hours straight. Then they get in trouble for it... They do not trust their employees, and the way that management speaks to their employees if horrible. They went through restructuring and they have lost their way.

    Advice to Management

    Amazing things happen when you trust your employees and pay them what they are worth. Get off their backs and trust them to do their jobs. PAY YOUR PEOPLE BETTER!


  6. "HVAC Tech."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HVAC Technician in Lignum, VA
    Former Employee - HVAC Technician in Lignum, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Signal Point Systems (More than 3 years)

    Pros

    Great support from other techs.

    Cons

    Upper Management was trying to nickel and dime the customers to death

    Advice to Management

    Leave the techs alone and let them do their work. Stop watching the GPS saddle tale all day.


  7. "Recovery Mode"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA
    Current Employee - Anonymous Employee in Powder Springs, Cobb, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Signal Point Systems (Less than a year)

    Pros

    Great Co Workers that care about each other.

    Cons

    The company "reconstruction" needs to be rethought...it clearly had flaws that everyone on the inside can not see buy from the outside it sticks out line a sore thumb.
    No training for employees, heavy work load, no support from managers.

    Advice to Management

    Understand the jobs which you are asking your employees to do. If management has never done any aspect of the position then how can they expect to truly lead a department that position is in.

    If a car has bad tires, rotating them into new positions doesn't improve them on being bad tires. The same applies to people within a company.


  8. "People are great, Management very Rigid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Signal Point Systems full-time

    Pros

    Co-workers are friendly and helpful when needed

    Cons

    Upper management is very rigid. No room for growth. Processes and management need work.

    Advice to Management

    Understand that you are not the only ones who want the company to succeed. Stop acting as if everyone is out to get you.


  9. Helpful (1)

    "generator technician"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Signal Point Systems full-time

    Pros

    Unfair to employees, and do not give employees new training

    Cons

    Do not look at employees as good asset

    Advice to Management

    Poor management micro management


  10. Helpful (1)

    "A good company turned to the Dark Side"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Memphis, TN
    Former Employee - Regional Manager in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Signal Point Systems (More than a year)

    Pros

    Flexible scheduling, great field personnel to work with, exposure to top-notch clients. Expected to supervise your work needs and get the job done. Provides whatever tools and equipment that you need.

    Cons

    Exec mgt is SOOOO far removed from the day-to-day operations that they have no idea what the client truly desires. The main goal of the corporate office is to monitor the GPS-equipped company vehicles and try to find someone doing something wrong. All emphasis is on punishing employees. The main client in my area of operations will not even accept a phone call from the VP of the company. Lay-offs are commonplace, with no thought given to the clients' needs.

    Advice to Management

    You need to get out of your cushy office and put on a hard hat, see what the client really wants. Quit pretending to be experts in a field that you haven't worked in for years.


  11. Helpful (1)

    "They "care" about the employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HVAC Technician in Houston, TX
    Current Employee - HVAC Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Able to adjust schedule when needed.

    Cons

    Too much micro-management and not enough trust in the field techs that have built solid relationships with their customers. More worried about the bottom line then actually taking care of their people. No controls on purchasing either always being told that purchasing is too busy to give po's and to just give them a job number and if they don't like what you purchased it will be payroll deducted. I've worked here for several years and instead of listening to techs in the field and making things better they go with the worst possible plans ever then blame the techs for not reaching their goals. Just getting worse the longer these people micro manage things they don't have a clue about.

    Advice to Management

    Trust your techs, some have management experience and could right the ship in the correct direction



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