Signet Jewelers Reviews | Glassdoor

Signet Jewelers Reviews

Updated 18 Jul 2019

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Found 412 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
33%
Approve of CEO
Gina C. Drosos
105 Ratings
Pros
Cons
More Pros and Cons
  1. "Great IT Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Help Desk Technician in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Signet Jewelers full-time for less than a year

    Pros

    Flexible hours, good pay, good benefits

    Cons

    High call volume as of now

    Signet Jewelers2019-07-18
  2. Helpful (1)

    "Great opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Signet Jewelers full-time for more than 10 years

    Pros

    Company offers a lot of tools to help Overcome the traffic challenges in retail. The upper field management genuinely cares about their people and invests in them with training on both small and large group settings. Lots of opportunities to advance within the company’s since it is a high promote from within culture.

    Cons

    Retail hours are not as attractive as bankers hours of course. Time Management can be a challenge if you do not have that skill because there is a lot of follow up and support you must give your Team in the field.

    Signet Jewelers2019-07-08
  3. Helpful (1)

    "Good company"

    StarStarStarStarStar
      Current Employee - Manager 

      I have been working at Signet Jewelers full-time

      Pros

      Promote from within enviroment based on standards

      Cons

      No real work life balance

      Signet Jewelers2019-06-17
    • "Corporate Service Desk - why exist?!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Signet Jewelers full-time for more than 8 years

      Pros

      Beautiful building and the organization values the environment.

      Cons

      Lack of forward thinking and pre-planning

      Advice to Management

      CSD not working nights and weekends cost the corporation BIG BUCKS.

      Signet Jewelers2019-06-22
    • "Life isn't always easy at Signet."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Jewelry Consultant in Taylor, MI
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Signet Jewelers part-time for more than 3 years

      Pros

      Great opportunities to build clientele, fast-paced sales environment.

      Cons

      Poor employee retention, demands of company policy make it very difficult for Consultants to do their job effectively.

      Advice to Management

      Pay that reflects the vast responsibilities expected of Consultants.

      Signet Jewelers2019-06-07
    • "No Opportunities!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Associate 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Signet Jewelers full-time for more than 3 years

      Pros

      Dealing with nice customers and friendly co workers.

      Cons

      I've read some of these reviews and chuckle to myself. Retail has died down and mall traffic has slowed. This company has done NOTHING but to threaten employees and try intimidation tactics. Their "tools" are phone lists that include the same clientele over and over again. It's harassment! In the private sector business owners will try new forms of advertisement and do whatever it takes. True entrepreneurs! Clearly this...

      Show More

      Advice to Management

      Management in this company needs to be replaced! There's no adapting to the changing retail environment. On what planet do customers want to be continually called? Certainly not this one!

      Signet Jewelers2019-07-10
    • Helpful (1)

      "OK at best"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in Dallas, TX
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Signet Jewelers full-time for more than 8 years

      Pros

      Better than average pay, Benefits OK.

      Cons

      Poor Upper leadership with no clear direction or plan.

      Advice to Management

      Resign!!

      Signet Jewelers2019-06-13
    • "Easy money, horrible management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - DC Fulfillment in Medina, OH
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Signet Jewelers full-time for less than a year

      Pros

      Decent pay, easy work.

      Cons

      Everyone talks bad about everyone including the supervisors.

      Advice to Management

      Stop joining the gossip and put a stop to it.

      Signet Jewelers2019-06-11
    • Helpful (2)

      "Disgusting Company Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Design and Service Center 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Signet Jewelers full-time for less than a year

      Pros

      full time, benefits options, job stability if you can stand staying

      Cons

      sexism/sexual harassment is common and not dealt with seriously, corruption in management and HR that essentially reports directly to management when complaints are filed, disorganized, more interested in high volume than quality, a lot of empty promises

      Advice to Management

      instead of saying "we are all about empowering women" actually empower women or at the very least make it a comfortable place to simply exist while working for women

      Signet Jewelers2019-06-25
    • "Love my job"

      StarStarStarStarStar
        Current Employee - Jewelry Consultant 

        I have been working at Signet Jewelers part-time

        Pros

        Good team and we’re always busy

        Cons

        Lots of standards being held to

        Signet Jewelers2019-05-18
      Found 412 reviews