Silicon Valley Bank Reviews | Glassdoor

Silicon Valley Bank Reviews

Updated September 18, 2017
254 reviews

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3.4
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Silicon Valley Bank President & CEO Greg Becker
Greg Becker
147 Ratings

254 Employee Reviews

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  1. "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Culture. Strength of market/sector niche

    Cons

    SVB is a great place to work and learn. However, the ability to maintain a durable competitive advantage across geographic markets is becoming a struggle. Competitors have taken advantage of delivering where SVB once did. The opportunity is to protect the prevailing brand with good behavior to existing and lost clients


  2. Helpful (3)

    "Sr Internal Audit Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst ( Senior Internal Audit Manager) in Santa Clara, CA
    Former Employee - Financial Analyst ( Senior Internal Audit Manager) in Santa Clara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Silicon Valley Bank full-time (More than 5 years)

    Pros

    Great benefits. Great platform to attract new talent and new innovative technology companies. Work with smart people who consistently challenge you.

    Cons

    Very political. Reviews are based on personality and less on your work. The c suite is out of touch. Upward feedback is filed away and rarely are management held accountable for their actions.

  3. Helpful (5)

    "Great culture but it is changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services in San Francisco, CA
    Current Employee - Global Services in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    Great client base
    Great reputation
    Most coworkers are highly motivated
    Great benefits program and a lot of people trying to do the right thing for our clients and for employees

    Cons

    Culture changing for the worse
    New executive leadership is trying to turning the company towards a big bank/Visa culture which doesn't match our client base
    Shoot first, ask later mentality


  4. Helpful (11)

    "Culture changed for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Santa Clara, CA
    Former Employee - Vice President in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (More than 3 years)

    Pros

    - Over the last 4 years the org has developed a great culture
    - Benefits package is aligned to market
    - Some talented staff and a company with ambition

    Cons

    - The awesome culture developed by the Board over the last three / four years has now completely evaporated across Global Services which is driven by leadership resulting in a hugely unhappy workforce across all levels.
    - Hugely aggressive, policical and huge bully (increasing) culture common practice and encouraged across Global Services which sucks and is now almost accepted as normal / acceptable business practice.
    - Core systems are poor.
    - Career suicide to join SVB GS at present unless you have a background at Visa and a 'yes' man

    Advice to Management

    Urgently address the uncollaborative and huge bully culture as its only a matter of time before a lawsuit hits HRs desk. Develop existing talent and stop the infighting


  5. Helpful (8)

    "Destroyed IT Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Silicon Valley Bank full-time (More than 3 years)

    Pros

    Very good pay and benefits
    Great market niche
    Global scope

    Cons

    The IT group was a professionally run unit up until 2013. Once the CEO's changed hands, the banking operations group was given the IT group with disastrous consequences that are still very evident to this day. The group lost/fired very competent senior leadership during the turn over and the IT group has essentially turned into order takers rather than being thought leaders. Culture has taken a devastating hit for the worst and is unlikely to recover. A real shame.

    Advice to Management

    Consider reaching out and bringing back key folks that were marginalized or fired to restore the culture. CEO needs to take accountability for the debacle he oversaw passively.


  6. Helpful (9)

    "Go Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Neutral Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (Less than a year)

    Pros

    Fast growth, lots of exciting work to do
    Clear on corporate priorities

    Cons

    Little or no career growth. Outside hires are favored versus developing/retaining existing employees.
    "Yes Man" are more valued by management than true deliverables or results.

    Advice to Management

    If we keep hiring chiefs that only focus on brining their own crew with no true experiences/skills rather than developing/retaining internal talent, SVB will loose its secret sauce: People and becomes just another bank.


  7. Helpful (1)

    "Fast paced but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 8 years)

    Pros

    Some the greatest teams and individuals I have ever worked with

    Cons

    Definitely having growing pains, but I believe the end goal is feasible and good

    Advice to Management

    Don't let folks burn out. Overall, doing a great job

  8. Helpful (2)

    "Great Culture w/ Strong Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Los Angeles, CA
    Current Employee - Senior Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    There are so many things I could highlight in this section, but the keys are as follows:

    - Wonderful Culture and People;
    - Great Visibility and Communication from Sr. Management;
    - Strong Market Share w/ in Niche;
    - Great Pay/Benefits;
    - Interesting and Engaging Work Regardless of Position.

    Cons

    While few and far between, the cons are tied to the explosive growth of Balance Sheet Assets over the past 4-7 years:

    - Approaching CCAR Hurdle of $50.0 Bn and the associated changes (while well planned for by management) are hammering certain teams with busy work as opposed allowing for continued focus on loan growth/product penetration and associated credit quality;
    - Regional Markets are punished by the underwriting thesis i.e. if equity funding is light, SVB competes against many of the Middle Market Banks as ABL deals are a more vanilla approach;
    - Poor Visibility into the path to promotions and would go so far as to say there were misrepresentations made at multiple points as to what it takes to move up a level.

    Advice to Management

    For what is now a Big Bank, I would say keep doing what you're doing, but also recognize how the growth/change increasingly affects those in lower positions.


  9. Helpful (8)

    "What a mess of a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Santa Clara, CA
    Current Employee - Analyst in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Silicon Valley Bank full-time (More than 8 years)

    Pros

    Flexible work schedule as long as you're always working

    Cons

    Actual job that you were hired for / what they sold you is nowhere near reality.
    Gross understaffing of key operations/support groups leads to being pulled into tasks / made to own business processes that you aren't skilled for, want no part of, and detract from your 'real' work.
    IT/Core business systems are ridiculously outdated and should have been dealt with years ago.
    Outright lied to about salary.

    Advice to Management

    You want to grow like mad? You need to staff your support & operations groups accordingly. You can't have people who are already over-burdened with the day-to-day ALSO try to fix everything that is wrong with the company, do all of the UAT work, manage special projects, etc.
    Don't lie to people about what the job actually is.
    Don't lie to people about promotions.


  10. Helpful (7)

    "Client Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    -Amazing clientbase
    -Amazing teammates
    -Managers/Directors on deal team are incredible
    -Superb benefits /stock purchase plans
    -Have made friends for life

    Cons

    -Managers ar either incredible/outstanding or incompetent/lack experience to help improve the culture
    -Everyone is overworked and underpaid
    -cClient support managers are only out to protect each other. Our feedback and issues stop with them and they either dilute the message to the top level and HR or don't share it.

    Advice to Management

    Do better. Pay better. Give more resources. It isn't fun anymore for anyone. I don't know a single person who isn't being stretched to unhealthy levels. People are getting sick. Remove the layers of management and get feedback directly from employees who are in the market and on the line. Move incompetent /inexperienced supervisors to soecial project and bring in more empathetic, compentent supervisors. SVB has a magic that can't be touched but unfortunately, that magic is fading, culture wise. Also, HR needs to step it up. It is known that they protect managers and are not employee advocates. Sad.


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