Silicon Valley Bank Reviews | Glassdoor

Silicon Valley Bank Reviews

Updated August 14, 2018
330 reviews

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3.4
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Silicon Valley Bank President & CEO Greg Becker
Greg Becker
192 Ratings

330 Employee Reviews

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Pros
Cons
  • "finding a good work life balance" (in 18 reviews)

  • "middle management gets more people" (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Industry Best and Employee Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deposit Operations in Tempe, AZ
    Current Employee - Deposit Operations in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 5 years)

    Pros

    - Great benefits
    - Working with some of the coolest and most innovative clients in the industry
    - Excellent employee values and work/life balance
    - Plenty of open opportunities to move within the company, both vertically and laterally
    - Employee focused
    - Plenty of social opportunities outside of the office
    - Understanding and encouraging management

    Cons

    Some internal systems are outdated and clunky, and that can be seen as a hindrance when your primary client base are the leading and cutting edge companies in the tech and startup industry.

    Advice to Management

    Keep focusing on updating systems and putting the employees first and the sky is the limit!


  2. "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Silicon Valley Bank full-time

    Pros

    Great people, great benefits, growing business

    Cons

    finding a good work life balance

  3. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    Amazing culture and employees that always step up to do the right thing

    Cons

    Systems / infrastructure needs some TLC


  4. Helpful (4)

    "SVB is losing good people everywhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Santa Clara, CA
    Current Employee - IT Director in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 5 years)

    Pros

    Some of the greatest people to work with. Culture is changing within SVB as we morph into a larger organization but overall the people are great to work with.

    Cons

    Management is failing the individual contributors. We have had two organized walk outs/teams quiting within the organization. In IT we had almost the entire network team quite all within 1 week and on the business side we had an entire PES team walk out on the same day across two offices. If this isn't a heads up to management then I don't know what else will.

    In IT all we see is micro management, a senior leadership of yes men and a culture of fear and retribution. Management says one things but does something completely different.

    Example, SVB' has a documented work from home policy and a process to implement a work from home schedule but the leadership team questions anyone that has followed this process and has a work from home schedule on place.

    Currently our longtime CSO has been promoted to CIO and hoping that he will see the dysfunction within the IT org, specifically Engineering and Operations and work to fix it as soon as possible before we lose many more talented people.

    Advice to Management

    Listen to your IC's. Stop micromanaging. Trust your teams to do the right thing. Don't contradict yourselves, do what you say!


  5. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    fast growing company, very in tune with the tech scene

    Cons

    growing pains trying to scale


  6. Helpful (11)

    "Transformation disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    Good client base, company making decent profits. Flexible working hours.

    Cons

    We have an unique situation at SVB - the CFO org is on a spending spree and COO org is very tight with money. The CFO org has spent millions on creating several decks that are supposedly strategies for transforming the company, but is essentially shelf ware. Not one change has been made that improves client onboarding. And no change will be made this year based on the type of leaders we have leading this transformation. The leaders are just clueless- you cannot change the company’s entire digital platform, CRM platform, client onboarding platform and loan onboarding platform all at the same time. These have to be sequenced in the right order, else none of this will get delivered even in 5 years.

    Also agree with previous reviewer - too many heads in the transformation team, with no hands to actually do the work. Everyone is a leader, process owner, execution head, program manager, scrum master, architect etc.! All these people can only create decks, not make any actual improvement. The pyramid is oddly reversed in SVB. 50 people are hired to manage 5 actual people doing the work.

    Work culture is also quite toxic. I came from another larger bank, and the politics here overtakes all the work. There are several cliques, and all people do is bring down everyone else. Work done by other teams is often criticized. Leaders at the top do this all the time, and the culture just permeates through.

    Advice to Management

    Save the company culture. Constantly criticizing work done by others does not create a healthy environment. CFO and his entire leadership team that he has got in need 101 lessons on how to bring along everyone in the change.


  7. Helpful (1)

    "Depends on where you land..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (Less than a year)

    Pros

    SVB Offers great banking products for startups.

    Cons

    Relative to my experience & placement within the bank: some areas of the organization lack effective leadership. Some strategic posts where not well vetted.

  8. Helpful (5)

    "Glad I am not there anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Tempe, AZ
    Former Employee - Director in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silicon Valley Bank full-time (More than a year)

    Pros

    Compensation is great and my manger was amazing

    Cons

    COO has no idea what going on just wants to save money

    Advice to Management

    Get Rid of Nasty upper level management in Tempe.


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate
    Former Employee - Senior Associate
    Positive Outlook
    No opinion of CEO

    I worked at Silicon Valley Bank full-time (More than 5 years)

    Pros

    Entrepreneurial work environment and great benefits.

    Cons

    White male dominated and tendency. Lack of leadership in certain departments and promotions not made on merit.

    Advice to Management

    Talk more often to the people you manage and mentor them.


  10. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time

    Pros

    The people throughout the organization are amazing.

    Cons

    Unrealistic expectations and lack of definition in the role.

    Advice to Management

    Be more transparent about the expectations of the role and placements once Associates have graduated ADP


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