Silicon Valley Bank Reviews | Glassdoor

Silicon Valley Bank Reviews

Updated September 13, 2017
64 reviews

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3.0
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Silicon Valley Bank President & CEO Greg Becker
Greg Becker
27 Ratings

64 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (6)

    "Great culture but it is changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Services in San Francisco, CA
    Current Employee - Global Services in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    Great client base
    Great reputation
    Most coworkers are highly motivated
    Great benefits program and a lot of people trying to do the right thing for our clients and for employees

    Cons

    Culture changing for the worse
    New executive leadership is trying to turning the company towards a big bank/Visa culture which doesn't match our client base
    Shoot first, ask later mentality


  2. Helpful (12)

    "Culture changed for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Santa Clara, CA
    Former Employee - Vice President in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (More than 3 years)

    Pros

    - Over the last 4 years the org has developed a great culture
    - Benefits package is aligned to market
    - Some talented staff and a company with ambition

    Cons

    - The awesome culture developed by the Board over the last three / four years has now completely evaporated across Global Services which is driven by leadership resulting in a hugely unhappy workforce across all levels.
    - Hugely aggressive, policical and huge bully (increasing) culture common practice and encouraged across Global Services which sucks and is now almost accepted as normal / acceptable business practice.
    - Core systems are poor.
    - Career suicide to join SVB GS at present unless you have a background at Visa and a 'yes' man

    Advice to Management

    Urgently address the uncollaborative and huge bully culture as its only a matter of time before a lawsuit hits HRs desk. Develop existing talent and stop the infighting

  3. Helpful (9)

    "Go Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Neutral Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (Less than a year)

    Pros

    Fast growth, lots of exciting work to do
    Clear on corporate priorities

    Cons

    Little or no career growth. Outside hires are favored versus developing/retaining existing employees.
    "Yes Man" are more valued by management than true deliverables or results.

    Advice to Management

    If we keep hiring chiefs that only focus on brining their own crew with no true experiences/skills rather than developing/retaining internal talent, SVB will loose its secret sauce: People and becomes just another bank.


  4. "It was really good learning experience as a BI consultant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Business Intelligence Consultant in Santa Clara, CA
    Current Contractor - Business Intelligence Consultant in Santa Clara, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank as a contractor (More than a year)

    Pros

    Flixibity to work in different projects and have lots of new things to learn. Work life balance is really good.

    Cons

    No proper processes to implement.
    Wages and compensation is not competitive.
    IT infrastructure is not that good if you compare with finance department.


  5. Helpful (7)

    "Client Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    -Amazing clientbase
    -Amazing teammates
    -Managers/Directors on deal team are incredible
    -Superb benefits /stock purchase plans
    -Have made friends for life

    Cons

    -Managers ar either incredible/outstanding or incompetent/lack experience to help improve the culture
    -Everyone is overworked and underpaid
    -cClient support managers are only out to protect each other. Our feedback and issues stop with them and they either dilute the message to the top level and HR or don't share it.

    Advice to Management

    Do better. Pay better. Give more resources. It isn't fun anymore for anyone. I don't know a single person who isn't being stretched to unhealthy levels. People are getting sick. Remove the layers of management and get feedback directly from employees who are in the market and on the line. Move incompetent /inexperienced supervisors to soecial project and bring in more empathetic, compentent supervisors. SVB has a magic that can't be touched but unfortunately, that magic is fading, culture wise. Also, HR needs to step it up. It is known that they protect managers and are not employee advocates. Sad.


  6. Helpful (8)

    "Solid culture, could pay more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Boston, MA
    Current Employee - Associate in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than a year)

    Pros

    - Good people
    - Interesting work in tech

    Cons

    - End of the day its commercial banking, which is monotonous and highly regulated
    - Long hours for associates, and salary doesn't reflect hard work
    - Too top-heavy. Will likely run into roadblocks for advancement in upcoming years
    - Culture has become more corporate over the years and expenses have tightened, making for a less fun work environment.

    Advice to Management

    Increase Senior Associate pay. Other companies, even in other industries, pay more for the same or fewer hours of hard work.

    Adjust pay for geography. Other companies adjust to cost of living for the bay area and NYC, so that employees can live comfortably and set themselves up for long term success.


  7. Helpful (3)

    "Culture has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Operations Analyst in Tempe, AZ
    Current Employee - Senior Operations Analyst in Tempe, AZ
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than 10 years)

    Pros

    Benefits are great and plenty of personal time off available.

    Cons

    Can be difficult to transition within the organization. Lately it’s all about numbers.

    Advice to Management

    Provide guidance or path to support career growth for employees.

  8. "A Complicated Org Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Santa Clara, CA
    Former Contractor - Anonymous Contractor in Santa Clara, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Silicon Valley Bank as a contractor (Less than a year)

    Pros

    The company is very agile and tries to employ a 'startup culture'. Full Time Employees are very less and most of the staff are contractors. Santa Clara head office location is really good.

    Cons

    The entire structure of the organization is way too complicated. Since, most of the IT staff are contractors, there are commitment issues.

    Advice to Management

    Bring in fresh/young blood into the organization.


  9. Helpful (1)

    "Great company, gap between executive leadership and service teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    fantastic benefits, great people, exciting industry

    Cons

    Executive leadership has lost touch with entry level ops and service teams. they should utilize those on the front line to improve the client experience. systems very out of date.

    Advice to Management

    Stay on top of one on ones, utilize and develop people more


  10. "1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance Analyst in Phoenix, AZ
    Former Employee - Compliance Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Silicon Valley Bank (Less than a year)

    Pros

    Everyone is very friendly and is willing to answer questions. Flexible schedule. There are a lot of systems but they are very user friendly .

    Cons

    There are no procedures written down to follow. Goals that are not within reach . The quality review is not on the same page.

    Advice to Management

    Quality is more valuable than quantity


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