Silicon Valley Bank Reviews | Glassdoor

Silicon Valley Bank Reviews

Updated May 26, 2017
232 reviews

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232 Employee Reviews

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Pros
Cons
  • the work-life balance has been challenging (in 9 reviews)

  • middle management gets more people (in 12 reviews)

More Pros and Cons

  1. "If you want to work for a bank-work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in San Jose, CA
    Former Employee - Intern in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Silicon Valley Bank (Less than a year)

    Pros

    Innovative, interesting, helpful culture, full of nice people.

    Cons

    Advancement is strongly predicated on tenure because there is not a lot of space to truly outperform others.

    Advice to Management

    Keep doing what you're doing


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant III in Santa Clara, CA
    Former Employee - Administrative Assistant III in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, awesome events, some schedule flexibilty

    Cons

    Not all managers are qualified to manage people


  3. Helpful (12)

    "IT Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (More than 10 years)

    Pros

    Compensation and benefits were outstanding.

    Cons

    Nice place to work if you are not "too nice" and only if you have a "bitter beer face". Middle management was over crowded by women that think they knew it all. Fired people that had been at the bank for many years without a chance to redeem themselves.

    Best way to stay for as long as you want at SVB. Come in at 8am sit all day at your desk (dont get up) leave at 5pm. dont call in sick or socialize. doesnt even matter if your work sucks, as long as you are there you will be fine.

    Advice to Management

    wake up and take note of who is contributing and who is not. just because they come to the office doesnt mean they are working.


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  5. Helpful (2)

    "Great team and culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Venture Capital in Menlo Park, CA
    Current Employee - Venture Capital in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    Great team and culture, friendly, collaborative atmosphere at SVB Capital. Work hard, play hard. At the cutting edge of technology and innovation, and work with the smartest clients in the world. Clients love the service and products. The team has performed very well. We do team yoga classes!

    Cons

    Team operates at a fast pace. Dynamic atmosphere and priorities can shift depending on the markets and client needs. You have to be comfortable with change.

    Advice to Management

    Focus on setting priorities, goals and operating to a plan, and make sure that plan is well communicated to the team.


  6. Helpful (6)

    "Horrible Work environment in IT. Avoid if you can."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in San Jose, CA
    Current Employee - IT Professional in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than 8 years)

    Pros

    The company is doing well and pays fairly well.

    Cons

    The worst management I have ever encountered in a technology job. IT is overweight with managers who cannot do the work of the team they are managing, do not understand technology, and undervalue their team members. If you are looking for employment, you should avoid this organization and this company. Your skills and experience will not be valued, and any career development will need to be done on your own.

    Advice to Management

    get rid of useless managers in IT, and start valuing your employees.


  7. Helpful (8)

    "Applicants beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant III in Menlo Park, CA
    Former Employee - Administrative Assistant III in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time (More than a year)

    Pros

    SVB Capital has a great benefits package for full-time employees. Compensation is competitive with other VC firms. Managing Partners are great at what they do.

    Cons

    Managing Partners at SVB Capital have no people management or leadership skills. The business unit culture is not congruent with the culture of the company as a whole. They do not value their support staff which results in high turnover and low team morale. Demands and expectations are often conflicting and unclear. The business unit has been around for 15 years and still operates like a startup. There is no standard operating procedures for day-to-day tasks.

    If you have any opinions, keep them to yourself because the MPs will later use them against you.

    If you are a woman, expect to hear sexist remarks.

    The running joke within the building is SVB Capital is where happiness goes to die.

    Advice to Management

    MPs that have direct reports should take management and leadership classes. Take the time to engage your employees. Capital needs to have one genuine voice to operate efficiently instead of opposing opinions between the Partners.


  8. Helpful (2)

    "Good corp culture and growth story relative to the financial services industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Silicon Valley Bank full-time (More than 10 years)

    Pros

    Senior management who drives success while still caring deeply about employees and the community.
    Generally good collaboration across geographies and functional areas
    Fun corporate culture where no one takes themself too seriously and core values are emphasized

    Cons

    IT challenges - systems problems, turnover, and slow adoption
    Inconsistent standards/training for managers


  9. Helpful (13)

    "No sign of innovation although marketed as Bank of innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Clara, CA
    Current Employee - Software Engineer in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 5 years)

    Pros

    Good work life balance, excellent perks, stock doing very well, lot of philanthropy work, good global presence. Excellent client treatment. Very supportive of clients by buying their inferior products, even though there are way better products in the market.

    Cons

    For being the bank which helps innovators, enterprises and investors move forward fast, the bank struggles to walk the talk in certain areas, with IT the worst one. The COO took charge of IT, and promised to make things better, but things have gone downhill with utter chaos and confusion. SVB needs to realize THE ROOT CAUSE and fix it asap. There is a agile initiative happening in Tiburon, with idea of increased productivity, and FTEs involved are required to travel 2-2.5 hrs one way, with commute involving train system + walk system & ferry system. Talk about increased productivity with 5 hours of precious employee time lost in commute. There had been lot of incompetent hiring in IT senior management, and competent people are suffering, some of whom left and more are on the tipping point. They want to hire talent but talent is not allowed to bring new ideas, and told to learn the svb way first, prove themselves and then bring ideas. By the time talented people prove themselves, the talented people have reached level of incompetency and outdated skills as others. Performance reviews are joke, as rating is already decided by management weeks in advance, and then directs are asked to enter self-reviews. Reviews are based on what others think of you, and not what you have delivered, so everyone joins the race of keeping others happy and stop delivering.

    Advice to Management

    Be the bank which can walk the innovation talk with the clients, cleanup incompetent senior management, hire dynamic leaders who have proven success.


  10. Helpful (5)

    "Relationship only matters!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Phoenix, AZ
    Current Employee - Team Lead in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than a year)

    Pros

    Friendly, fun-loving and stress-free environment.
    Good bonus and benefits.
    Lots of opportunities for socializing.
    Relaxed dress code and flexible work place.

    Cons

    IT is just back office, everything is outsourced to complacent vendors, 100% managed IT service.
    People with relationships thrive, not the ones with real talent.
    Not a great place for someone to pursue technical career.

    Advice to Management

    Break the shell to find the right CIO.


  11. "Industry Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in San Francisco, CA
    Current Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 8 years)

    Pros

    Industry leader. Great culture and highly dynamic and collaborative work environment. People think creatively and are constantly innovating, unlike most banks. Great benefits.

    Cons

    Resource constraints. Pressure to be "always on" however salaries are often not reflective of workload. Uses leverage as industry leader to give lower salaries than competing banks.

    Advice to Management

    Continue to build out the infrastructure necessary to scale at the current pace of growth.


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