Silicon Valley Bank Reviews | Glassdoor

Silicon Valley Bank Reviews

Updated January 13, 2018
286 reviews

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286 Employee Reviews

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Pros
Cons
  • There is a trade off to work life balance and we have been promised clearer guidance on this point so we await with interest (in 15 reviews)

  • middle management gets more people (in 14 reviews)

More Pros and Cons

  1. Helpful (13)

    "What a mess of a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Santa Clara, CA
    Current Employee - Analyst in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Silicon Valley Bank full-time (More than 8 years)

    Pros

    Flexible work schedule as long as you're always working

    Cons

    Actual job that you were hired for / what they sold you is nowhere near reality.
    Gross understaffing of key operations/support groups leads to being pulled into tasks / made to own business processes that you aren't skilled for, want no part of, and detract from your 'real' work.
    IT/Core business systems are ridiculously outdated and should have been dealt with years ago.
    Outright lied to about salary.

    Advice to Management

    You want to grow like mad? You need to staff your support & operations groups accordingly. You can't have people who are already over-burdened with the day-to-day ALSO try to fix everything that is wrong with the company, do all of the UAT work, manage special projects, etc.
    Don't lie to people about what the job actually is.
    Don't lie to people about promotions.


  2. Helpful (2)

    "Great Culture w/ Strong Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Los Angeles, CA
    Current Employee - Senior Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than 3 years)

    Pros

    There are so many things I could highlight in this section, but the keys are as follows:

    - Wonderful Culture and People;
    - Great Visibility and Communication from Sr. Management;
    - Strong Market Share w/ in Niche;
    - Great Pay/Benefits;
    - Interesting and Engaging Work Regardless of Position.

    Cons

    While few and far between, the cons are tied to the explosive growth of Balance Sheet Assets over the past 4-7 years:

    - Approaching CCAR Hurdle of $50.0 Bn and the associated changes (while well planned for by management) are hammering certain teams with busy work as opposed allowing for continued focus on loan growth/product penetration and associated credit quality;
    - Regional Markets are punished by the underwriting thesis i.e. if equity funding is light, SVB competes against many of the Middle Market Banks as ABL deals are a more vanilla approach;
    - Poor Visibility into the path to promotions and would go so far as to say there were misrepresentations made at multiple points as to what it takes to move up a level.

    Advice to Management

    For what is now a Big Bank, I would say keep doing what you're doing, but also recognize how the growth/change increasingly affects those in lower positions.

  3. Helpful (10)

    "Client Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    -Amazing clientbase
    -Amazing teammates
    -Managers/Directors on deal team are incredible
    -Superb benefits /stock purchase plans
    -Have made friends for life

    Cons

    -Managers ar either incredible/outstanding or incompetent/lack experience to help improve the culture
    -Everyone is overworked and underpaid
    -cClient support managers are only out to protect each other. Our feedback and issues stop with them and they either dilute the message to the top level and HR or don't share it.

    Advice to Management

    Do better. Pay better. Give more resources. It isn't fun anymore for anyone. I don't know a single person who isn't being stretched to unhealthy levels. People are getting sick. Remove the layers of management and get feedback directly from employees who are in the market and on the line. Move incompetent /inexperienced supervisors to soecial project and bring in more empathetic, compentent supervisors. SVB has a magic that can't be touched but unfortunately, that magic is fading, culture wise. Also, HR needs to step it up. It is known that they protect managers and are not employee advocates. Sad.


  4. Helpful (2)

    "Great place to worl"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time

    Pros

    - Management committed to smart growth
    - Opportunity to experience different roles at the bank. both vertical growth and horizontal. there are many roles beyond just working on the $ side.

    Cons

    - change is constant, if you do not like a place that is continually looking for ways to improve and grow, this may not be for you. (IMO)
    - food and other small perks are nice, but do not compare to what many tech companies offer. for example no significant commuter benefits.


  5. Helpful (8)

    "Solid culture, could pay more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Boston, MA
    Current Employee - Associate in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than a year)

    Pros

    - Good people
    - Interesting work in tech

    Cons

    - End of the day its commercial banking, which is monotonous and highly regulated
    - Long hours for associates, and salary doesn't reflect hard work
    - Too top-heavy. Will likely run into roadblocks for advancement in upcoming years
    - Culture has become more corporate over the years and expenses have tightened, making for a less fun work environment.

    Advice to Management

    Increase Senior Associate pay. Other companies, even in other industries, pay more for the same or fewer hours of hard work.

    Adjust pay for geography. Other companies adjust to cost of living for the bay area and NYC, so that employees can live comfortably and set themselves up for long term success.


  6. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silicon Valley Bank full-time (More than a year)

    Pros

    Fast-paced, entrepreneurial organization with a lot to figure out, but very open-minded leadership that reward initiative and creativity.

    Cons

    Some old-timers at the bank do not want to lose their jobs so at times it seems as if they are thwarting good, new ideas at the expense of their fear of being replaced (or just not wanting to put in the few extra hours of work).


  7. Helpful (8)

    "Make Next Happen Now?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Boston, MA
    Former Employee - Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Silicon Valley Bank full-time (More than a year)

    Pros

    Interesting client base. Free snacks

    Cons

    Boring culture, work life balance, systems and software very outdated.

    Advice to Management

    Associates are overworked and underpaid, especially in markets like Boston, NY, and Cali. With a slogan like "make next happen now" and being "The tech bank" why is there software and tools that haven't been updated in over 10 years?
    Simply modernizing systems would drastically increase productivity otherwise taken away by mundane tasks due to current operational limitations.

  8. Helpful (17)

    "Down and to the right..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Silicon Valley Bank full-time (More than 5 years)

    Pros

    Working with some truly innovative technology companies

    Cons

    Recent changes in organization and work flow have led to unrealistic expectations and mountains of work. Forget work life balance. SVB's previously unique culture is changing for the worse. General sentiment across lending teams in Northern California is dissatisfaction resulting in high turnover and attrition. Working 60 hours a week is the new normal. Management better pay attention because employees are stressed and unhappy.

    Advice to Management

    Treat your employees better. If you expect people to manage larger portfolios, work longer hours, and maintain excellent work quality, at least pay them for it and give them an incentive to stay. Either that, or provide them with the resources to deliver (i.e. hire more people). Management needs to establish a pay structure that allows employees to earn a living wage in Silicon Valley. The majority of employees commute to offices from afar because no one can afford property close by. That should be a huge red flag.


  9. Helpful (7)

    "Beware IT people, this company is no more employee friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Silicon Valley Bank full-time

    Pros

    - Co-workers were friendly and helpful.
    - Balanced benefits
    - Unlimited vacations.

    Cons

    - Company laid off talented people from GDB(ramp down reason). Other groups having openings for the same roles.instead of retaining these people SVB is hiring people from outside.
    - Upper management expectations are unrealistic.
    - Business stakeholders and upper management are vision-less.
    - Hands down the worst middle management ever in GDB- IT, absolutely no inter-personal skills, passively aggressive and yes men dummies. All are neither technically savvy nor efficient people managers.
    - Joining GDB-IT is a career suicide.


  10. Helpful (11)

    "IT GDB group is big mess for company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Former Employee - Senior Software Engineer in Santa Clara, CA
    Approves of CEO

    I worked at Silicon Valley Bank full-time (More than a year)

    Pros

    Good benefits and great colleagues in some group.

    Cons

    Beware to join as an engineer in GDB group as management drives engineering decision and management doesn't know what they want to achieve. Management thinks engineers are puppet they can do anything with there career.

    Advice to Management

    Plan well and be transparent to team.


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