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SilverSky Reviews

47 reviews

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3.2
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SilverSky CEO Tim Harvey
Tim Harvey
26 Ratings

47 Employee Reviews

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  1. "Great Company - Complex Infrastucture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk | Tier II | Exchange Administration in Durham, NC
    Former Employee - Help Desk | Tier II | Exchange Administration in Durham, NC
    Recommends
    Neutral Outlook

    I worked at SilverSky full-time (Less than a year)

    Pros

    Supportive Management
    Progressive training program
    Good Benefits

    Cons

    Infrastructure Complex supporting multiple environments
    Need improvements to tools for Technical Staff to access environments and company info

    Advice to Management

    Invest in a more stable backend environment and provide more opportunities to customers to move into newer Exchange environments


  2. Helpful (1)

    "BAE Acquisition Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in New York, NY
    Former Employee - Senior Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Intellectual workforce with dedicated Customer Service & Support and Operations but Product Develolment and Sales has not had effective leadership in many years.

    Cons

    Prod Dev cannot hit a base run much less a home run. prod Dev leadership hired from McAfee and had never took a product to market. CEO in in over his head and beyond his depth. Sales has terminated leadership rice in the last 6 months. Company is disjointed since BAE acquisition. messaging security in CO has no future in this acquired business.

    Advice to Management

    Replace Prod Dev and Sales leadership...again and get it right. Get out from under BAE which is piling down with bureaucracy and trying to make their consulting sales model your product/service sales model. New CEO to bring new perspective.


  3. Helpful (1)

    "Big Company, Hazy Focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Denver, CO
    Former Employee - Operations Manager in Denver, CO
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the people I worked with. Flexible home/work options

    Cons

    Large company after being acquired by BAE. Seemed to get forgotten as part of the overall line card.


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  5. "they have treated me well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Colorado Springs, CO
    Current Employee - Software Engineer in Colorado Springs, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SilverSky full-time (More than 10 years)

    Pros

    very flexible, people I work with are great. As long as you get you job done and do it well you will do fine.

    Cons

    Like any midsize company, times direction is not clear and at times communication is lacking.

    Advice to Management

    communicate all your employees want to know what is going on , all the time.


  6. Helpful (1)

    "Going no where...feels like the company is dying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Systems Analyst in Denver, CO
    Current Employee - Computer Systems Analyst in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SilverSky full-time (More than 3 years)

    Pros

    Paychecks don't bounce....yet! I have coveredparking.

    Cons

    In the last half of the year, there is this hushed sort of vibe that some thing is wrong. A lot of older employees have left and the newer employees don't seem to know what they are doing.


  7. Helpful (2)

    "SilverSky has some terrific opportunities to provide great solutions but often misses the boat."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Engineer in Denver, CO
    Current Employee - Technical Sales Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SilverSky full-time (More than 5 years)

    Pros

    Lots of flexibility in work hours. Great opportunities for networking and capitalizing on building substantial partnerships with customers Terrific Channel Partners and reseller partners that have forged lasting relationships. Great group of people to work with.

    Cons

    Lack of direction from the executive team. Company Goals and Objectives are not consistently or clearly communicated. Getting everyone on the same page and striving to meet the same goals within the organization is not encouraged or well articulated. No matching 401k. Corporate Traditions and celebrating the employees need to be revamped or revitalized. Various departments are isolated and often siloed from each other. Cross communication and collaboration is not fostered or nurtured as much as it could be. Professional growth and development opportunities are not substantially supported - other than: you can get your own training.

    Advice to Management

    Provide a matching 401k for employees. Clearly communicate goals and missions for the company, management team, and employees. Provide leadership styles and management styles and clearly communicate those to employees and direct reports. Encourage employees to think of their own management and leadership styles. Provide an org chart so employees know each other and what departments we work in and support. Focus more on what has made SilverSky successful in the past and revisit those successes. Maybe we need to evaluate what we've done well and what's brought the most success to the company and think about reincorporating those opportunities. Celebrate employee successes more effectively. A phone call or personal email from the CEO or CTO from time-to-time would probably go a long way for morale. "I heard you were instrumental in closing this deal....well done! Congratulations." Or, "I heard this customer was impressed by your above-and-beyond attitude. Thank you so much!"


  8. Helpful (4)

    "Holding on by a thread - Kindve a messaging company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SilverSky full-time (More than a year)

    Pros

    Fair amount of lenience when it comes to time off or working from home, if your the type of person who likes doing the same repetitive thing all the time, are not interested in moving up the ladder or just find comfort by a lack of change this is the place for you.

    Cons

    Compensation is a joke compared to compared to what the same positions at other companies earn in a 10 mile radius, but here your expected to grin and bear, work yourself into psychosis so that you burn yourself out so badly you can't bear to look at a computer screen after a few days of work. On-call? you better expect it. Overtime? If you signed up as an hourly employee and got lucky with your manager, you might be able to milk it. Every year the employees are told "we have had the most profitable year and have made so and so more millions of dollars and sales" yet we are consistently losing our good employees to companies who don't churn and burn through their staff, our security and messaging support and devs are severely lacking and raises are few and far between not to mention their is always favoritism behind it.

    As a former dev from the boston office I would'nt recommend this place to my worst enemy.

    Advice to Management

    Decide whether you want to be a messaging company or a security company. Your attempts at trying to do both are not working and it will end badly once customers start smartening up and the competition pulls them in. Treat your people better, hire more qualified developers and provide just a little transparency to all employees and departments.


  9. "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SilverSky full-time (More than a year)

    Pros

    Good product and really smart people with a lot of internal resources.

    Cons

    Lots of changes and boiler room mentality

    Advice to Management

    Cold calling does not work when selling an expensive cloud solution.


  10. "Use them as your " Steping Stone""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Messaging Support in Raleigh, NC
    Current Employee - Messaging Support in Raleigh, NC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at SilverSky full-time (More than a year)

    Pros

    Dress code is casual, hours are flexible, If your looking to expand your networking, Exchange, Sec eng career this is a place where you can do it. Once you obtain the experience and certs needed, it's best you move on.

    Cons

    Thier expectations far exceeds their offering pay rate. Training= (DIY) the worst I've ever experienced. Although you are legally entitled to a lunch, & 2 breaks, dont expect to be able to take them and be able to leave on time that day.

    Advice to Management

    VP and above, QUALITY over Quantity.


  11. Helpful (2)

    "Wouldn't recommend it to my worst enemy!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Former Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SilverSky full-time (More than 5 years)

    Pros

    The people at SilverSky are great. They're also fairly generous with the vacation & sick days & will allow most staff to work from home when it's impossible to get to the office.

    Cons

    Where do I start? First of all, I received little to no training while I was employed at SilverSky. I had to train myself. Also, don't expect to get the recognition you deserve for a job well done. I worked hard, showed up early, stayed late, did EVERYTHING that was asked of me & then some, implemented cost-saving programs, etc. All my efforts went unnoticed. The managers play favorites horribly. The same people who do an average at best job get all the recognition while the people who are doing the real work get none. Raises were few & far between (there was always an excuse about company not making enough money) which was difficult since the pay is extremely low in the first place. They will also make excuses in order to not pay bonuses that are due the employees. If you travel, you are expected to pay all your own expenses & reimbursement takes months. There is SO much more, but I don't have that kind of time.

    Advice to Management

    Please implement some sort of training for your employees. Also, STOP the preferential treatment. There are far too many good employees at SilverSky who continually get ignored while mediocre employees get constant praise (including awards).


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