FilterLake Zurich, IL
I worked at Silverado full-time (Less than a year)
Although my employment was very brief, I have to state that it was the most enjoyable working environment that I have encountered in 35 years of Healthcare Management, the last 20 in Senior and Long Term Care communities. The Regional V.P. of Operations is one of the best I have had the opportunity to work for and they have a great Leadership team of dept. heads. Without a doubt the front line staff is great....caregivers do a fantastic job and the R.N.s are superb! A very warm, inviting family feel and an open door to family, friends, children and pets! They offer far and away better care for their residents compared to Assisted Living communities which as a "side line" also offer Memory Care.
I had the opportunity to work for Loren Shook 25 years ago as Director of Finance for CPC Streamwood Hospital. At the time I felt the training was the best and the leadership team equally so. The same values guide him and the executive officers with the overseeing of Silverado. I would only offer one suggestion....as my Mother (who was inflicted with Alzheimer's for 9 years) use to tell me growing up...."there are 3 sides to every story...she said, he said and the truth!" Unfortunately, in my case (and maybe others) the "he said" story was never heard and "the truth" was not arrived at. The only place I have ever worked where a complete investigation of all parties was not done.
Advice to Management
Do not jump to quick decisions based upon one side of the story. A man's impeccable record for 35 years has been tarnished in his eyes by this action. I have been involved in many similar situations during my career. I always gave all sides the opportunity to have their say before making a decision....and in many cases (including zero tolerance) it did not lead to termination. Also, I would look closely at the policy of not discharging a resident if he/she engaged in some similar activity. Other major Senior Living corporations do not draw a distinction between occurrences whether an employee or a resident. You will be opening yourself up to wrongful termination and the possibility of media attention and the fact the associate can always file a police report as some have done in other A.L./M.C. communities.
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