Silverado Reviews

Updated May 5, 2021

To filter reviews, or .
3.6
56%
Recommend to a Friend
76%
Approve of CEO
Silverado President, Chairman & CEO Loren B. Shook (no image)
Loren B. Shook
171 Ratings
Pros
  • "Able to make a difference: team works together(in 9 reviews)

  • "Bring your kids and dogs with you and everyone has a good time(in 9 reviews)

  • Cons
  • "Understaffing of caregivers to assist residents in a timely fashion is an issue(in 19 reviews)

  • "Administration pontificates about work-life balance yet Administration disregards their statements at every opportunity(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Phenomenal place to work

      May 5, 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture is outstanding. Christian values are supported.

      Cons

      Company is a start-up and small by comparison at this time

      Be the first to find this review helpful
    2. 3.0
      Current Employee, less than 1 year

      Decent Place to work at

      May 3, 2021 - LVN Charge Nurse in Redondo Beach, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Scheduling is very flexible, they will work around your school schedule

      Cons

      There is not much room for growth

      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Great place

      Apr 5, 2021 - Front Desk Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great fun place to work with wonderful people.

      Cons

      Things can sometimes get hectic

      Be the first to find this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Lovely

      Mar 21, 2021 - Caregiver in San Juan Capistrano, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caregivers are friendly and helpful residents are lovely

      Cons

      Management needs improvement , management does not care about employees

      Continue reading
      Be the first to find this review helpful
    5. 1.0
      Former Employee, more than 1 year

      Toxic Company Culture

      Mar 30, 2021 - Community Ambassador in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with Seniors and their Families

      Cons

      Be prepared for a toxic company culture. Employees are told to hide and/or destroy any stuffed animals that patients' families give them, because they feel that they are inappropriate. If a family member brings in balloons for their loved one, the staff is told to remove and destroy them because they don't fit the image that the company wants to portray. These tactics are so hurtful to residents and employees alike. The company allows residents to move in with their pets, but the company does not provide a dedicated pet caregiver. They add this responsibility to the nursing assistant team, and it often becomes a point of resentment for them. If a caregiver has to choose between caring for your parent, and caring for your parent's dog, your parent is going to take priority every time. The end result is that pets often get neglected. It's a nice philosophy, but it doesn't work well in reality if the company isn't willing to pay for the care that they require. While I was at Silverado, the sales management team's constant jokes about forcing their sales team "Drink the Kool-Ade" were so inappropriate. It felt like they wanted us all to look and act like Barbie Dolls, and we were encouraged to use scare tactics to close deals, such as sharing worst case scenario news stories of seniors who had died tragically at home because their families hadn't placed them into memory care soon enough. I really wanted to believe in Silverado, because when you read their mission statement and philosophies, they all sound so perfect. Unfortunately, they may be too good to be true. If you can withstand the corporate micro-management, and Stepford Wife culture within the sales department, the silver lining is that you will meet and work with amazing families, and incredibly dedicated caregivers.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Former Employee, less than 1 year

      good

      Mar 19, 2021 - Caregiver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good hours and good staff

      Cons

      not great pay and benefits

      Be the first to find this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Personal Attendant

      Mar 3, 2021 - Personal Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping People and being creative

      Cons

      Need full time and more hours

      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 10 years

      Excellent Culture and People

      Feb 19, 2021 - Administration in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is more than just a job, it has purpose and meaning! The Culture and people are really great

      Cons

      None that come to mind

      Be the first to find this review helpful
    9. 1.0
      Former Employee, less than 1 year

      Terrible

      Apr 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are no pro’s here

      Cons

      Terrible treatment of employees and residents.

      Continue reading
      Be the first to find this review helpful
    10. 1.0
      Current Employee, less than 1 year

      It’s never been the same since the beginning.

      Apr 4, 2021 - RN Case Manager in San Juan Capistrano, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice Benefits and salary for the work

      Cons

      Unprofessional Management shockingly and poor reflection of Silverado

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 321 Reviews

    Popular Careers with Silverado Job Seekers

    Activities Assistant
    Learn About the Job
    JobsSalariesInterviews
    Executive Director - Assisted Living
    Learn About the Job
    Director of Resident Engagement
    Learn About the Job

    Work at Silverado? Share Your Experiences

    Silverado logo
    or