Silverado Reviews | Glassdoor

Silverado Reviews

Updated November 6, 2017
183 reviews

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3.0
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Silverado President, Chairman & CEO Loren B. Shook
Loren B. Shook
101 Ratings

183 Employee Reviews

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Pros
  • You can bring your kids or pets to work (in 5 reviews)

  • can bring your pets or kids to work if they aren't a distraction (in 5 reviews)

Cons
  • Being on-call so much really interferes with work-life balance (in 8 reviews)

  • Upper management struggles, high turnover (in 8 reviews)

More Pros and Cons

  1. "Staffing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver, CNA in Houston, TX
    Current Employee - Caregiver, CNA in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Silverado full-time (Less than a year)

    Pros

    The Events are good. Food for residents is appealing.

    Cons

    Need work on supervising and training new staff. Bad communication from administrators.

    Advice to Management

    Need to work on recognizing staff that Actually work and put their heart in their work


  2. Helpful (1)

    "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Welcoming atmosphere from most employees. The nurses were good and welcoming. Management on nurses side were good but could be better.

    Cons

    CNA staff is very clickish and not so welcoming. I do not know if it was because I was male or just because I was new to their facility.

    Advice to Management

    Don't believe everything you hear without proof.

  3. Helpful (3)

    "the beatings will continue until morale improves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bee Caves, TX
    Former Employee - Anonymous Employee in Bee Caves, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverado full-time

    Pros

    National, growing company in the growing memory care field.

    Cons

    Tight labor budget, no prior assessment of local labor market, lack of respect for time/ efforts of good people they hire. Director belittled, accused wrongly, intimidated and put on a cheerful face, expecting team to do the same. Managers paid in humiliation and fear while boss drove off a large part of a great opening team within one year. Assistant corporate chef made juvenile derogatory gay slurs on two occasions, on two of the four occasions I worked with the chef. Boss tried to send me to fill in at other communities at very inopportune times, showed no regard for my challenges.

    Advice to Management

    Get real with labor budgets. Get in touch with the hardworking people in your communities, do not assume your directors have best interests of their own teams at heart. Ask around and let people know it is safe to speak. Don't let community directors monopolize all employees' time when you are in town. Make sure those employees have an open line to you. Silverado talks a good game about being a great employer but in my experience you placed too much trust in inexperienced managers who detracted from your good efforts. Really wish I could give higher marks on work-life balance, senior management and culture & values. The philosophy is in place at the top but it's not to be bragged about if it is not happening at the community level.


  4. Helpful (2)

    "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Current Employee - Anonymous Employee in Lake Zurich, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Silverado full-time

    Pros

    Love the residents and families

    Cons

    You don't know what community daily and they treat you like a child the pay needs to be more and the gossip and drama is out of control

    Advice to Management

    Stop the favoritism


  5. "Wish I could say better but only thing I will miss is the residents and family."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Silverado full-time (More than a year)

    Pros

    Caring for residents . Meals. Family . Fun events each month for residents. Bring kids to work. Animals in the community make days more tolerable.

    Cons

    Administrator rules with fear. Caregivers written up to incite fear of losing jobs in floor staff.
    Nurses are pushed to put their License in jeopardy by supervisors ,work on lunch and do overtime and written up for doing so.
    Good people with integrity and great work ethic are terminated for sport or they move on to a better work environment. Look at the high turnover Silverado.

    Advice to Management

    Go back to the origins of Silverado, remove the power you impart on one person to fire good people, doing great work in your communities for the wrong reasons

    You have grown so fast you have lost sight of the reality of memory care. It is successful because of the hardworking people on the floor., not because of a management team reluctant to leave their offices.


  6. "cna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Naperville, IL
    Former Employee - CNA in Naperville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Silverado full-time (Less than a year)

    Pros

    Clean friendly enviornment,decent pay,well kept facility

    Cons

    did't use hoyer lifts,a lot of lifting

    Advice to Management

    keep doing what you're doing


  7. Helpful (1)

    "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Silverado full-time

    Pros

    Pay. Culture. Patients. No experience.

    Cons

    Turn over rate. Workload. Training.

  8. "Chasing Memory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Silverado full-time

    Pros

    High starting salary for middle sales exec.

    Cons

    Hospice seems to be less than important compared to their memory care units

    Advice to Management

    Focus on driving solution to getting hospice care impeccable, you only have one chance to do it right.


  9. "Excellent Employee Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Silverado full-time

    Pros

    Staff development and culture are high priority
    Leadership opportunities and development very important
    Very credible, respected company in memory-care circles
    Growing

    Cons

    Cramped corp office
    Weak performance and personnel eval system
    A bit elitist feel


  10. Helpful (2)

    "Memory care extraordinary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan Capistrano, CA
    Current Employee - Anonymous Employee in San Juan Capistrano, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverado full-time (Less than a year)

    Pros

    Seeing people with memory deficits enjoying life in a secure setting with complete freedom to outdoor and indoor activities wether their choice is to be part of the cooking class, art class or exercise class, or enjoy music or just sitting outside in the courtyard enjoying the beautiful day with a glass of FRE champagne! Surrounded by dogs, cats, birds, children and other things they may have enjoyed throughout their lives and feeling safe and loved in whatever they choose is the very best part of Silverado memory care communities, as a longtime nurse this is a dream community to me! I am so Thankful I have been given the opportunity to be part of such an amazing vision!!

    Cons

    Nothing that can't be managed! I'm not sure why it is required to have 20 words here, if there are no real cons from my point of view!


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