Silverado Reviews | Glassdoor

Silverado Reviews

Updated October 21, 2017
29 reviews

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2.0
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Silverado President, Chairman & CEO Loren B. Shook
Loren B. Shook
14 Ratings

29 Employee Reviews

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Pros
  • You can bring your kids or pets to work (in 5 reviews)

  • can bring your pets or kids to work if they aren't a distraction (in 5 reviews)

Cons
  • Being on-call so much really interferes with work-life balance (in 8 reviews)

  • Upper management struggles, high turnover (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "the beatings will continue until morale improves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bee Caves, TX
    Former Employee - Anonymous Employee in Bee Caves, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverado full-time

    Pros

    National, growing company in the growing memory care field.

    Cons

    Tight labor budget, no prior assessment of local labor market, lack of respect for time/ efforts of good people they hire. Director belittled, accused wrongly, intimidated and put on a cheerful face, expecting team to do the same. Managers paid in humiliation and fear while boss drove off a large part of a great opening team within one year. Assistant corporate chef made juvenile derogatory gay slurs on two occasions, on two of the four occasions I worked with the chef. Boss tried to send me to fill in at other communities at very inopportune times, showed no regard for my challenges.

    Advice to Management

    Get real with labor budgets. Get in touch with the hardworking people in your communities, do not assume your directors have best interests of their own teams at heart. Ask around and let people know it is safe to speak. Don't let community directors monopolize all employees' time when you are in town. Make sure those employees have an open line to you. Silverado talks a good game about being a great employer but in my experience you placed too much trust in inexperienced managers who detracted from your good efforts. Really wish I could give higher marks on work-life balance, senior management and culture & values. The philosophy is in place at the top but it's not to be bragged about if it is not happening at the community level.


  2. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Silverado (More than 3 years)

    Pros

    Some people are nice. They allow pets at the community.

    Cons

    They fire people left and right.

  3. "Activity Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Silverado part-time

    Pros

    Great team work, family oriented.

    Cons

    Need more money for all we do.


  4. "Typical AL company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice co workers, free lunch

    Cons

    Upper management struggles, high turnover


  5. Helpful (7)

    "Entitled Associates Destroy even the best of Work Cultures"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Associate
    Former Employee - Anonymous Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Silverado full-time (More than a year)

    Pros

    -The desired culture is awesome...giving love and life to residents
    -Beautiful facilities
    -The upper level executive team listens and cares
    -Some helpful and understanding mid-management/regional leaders
    -Opportunity to develop relationships w/ residents and co-workers
    -Pay is at least average, above average in certain fields

    Cons

    - Entitled, lazy, whiny, unreliable associates. It is not one certain group...they are heavily in local entry level positions, some local management positions, and possibly some regional and home office positions. I mainly experienced it firsthand locally in various communities.
    -Everyone whines and complains about their various "grievances", imagined unfairnesses, and perceived too heavy of workloads. The fact is, if the majority of associates would just simply show up on time and perform their job, most issues would resolve themselves and this would be an awesome workplace.
    - The community was constantly short staffed and a mess...not primarily because of residents, but because of associates. Associates would throw trash on the floor, ignore resident alarms, not properly change residents, break-room was always a pig sty, habitually arrive late, always getting "sick", watch tv instead of assisting/engaging residents, roll their eyes if they were confronted.
    -Manager burn out - managers were expected to cover for all hourly associate absences, meaning that the manager was mainly working the hourly jobs, besides trying to perform their managerial duties

    Advice to Management

    Try to hire smart and manage wisely. Otherwise you will be stuck with the poorly performing associates and lose the good ones. Also, failure to do the aforementioned may cost you your job.


  6. "caregiver"

    StarStarStarStarStar
    Former Employee - Medical Assistant in Redondo Beach, CA
    Former Employee - Medical Assistant in Redondo Beach, CA
    Doesn't Recommend

    Pros

    many opportunities for overtime
     great patients
    families

    Cons

    understaffed not enough staff
    over worked
    not a lot of room for growth


  7. "RN review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Supportive staff is excellent and professional

    Cons

    Want there RNS TO do work of four people staffing is a huge issue 15-16 hour days caseloads of 15-17 patients plus

    Advice to Management

    A lot of mixed messages such as watch your over time than ... I need you to work late.... not a lot of consistency some people could get away with certain things others got written up for the same errors ... favoritism

  8. Helpful (5)

    "Inconsistency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alhambra, CA
    Former Employee - Anonymous Employee in Alhambra, CA

    Pros

    It would be a better place if people knew what they were doing.

    Cons

    No consistency within the leadership team. What you see is what you get! A lot of talk! The only time I see them perform well is when they know corporate is coming.


  9. Helpful (4)

    "not good at the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Liaison in La Verne, CA
    Former Employee - Marketing Liaison in La Verne, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Silverado (Less than a year)

    Pros

    name recognition due to facilities

    Cons

    no direction in management; liaisons rely too much on facilities to obtain patients - no institutional perspective in management


  10. Helpful (15)

    "Corporate is a political mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverado full-time

    Pros

    You are made to feel like you are contributing to a greater good, you help change people's lives.

    Cons

    There are internal politics that prevent them from walking their talk. Each corporate department has its own agenda and they often time don't see eye-to-eye. This causes tension at the corporate level and unclear direction to the line staff.

    Advice to Management

    Walk your talk. Don't just give lip service, actually practice what you preach.


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