Silverchair Reviews | Glassdoor

Silverchair Reviews

23 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Thane Kerner
13 Ratings

23 Employee Reviews

Sort: PopularRatingDate

  1. Featured Review

    "Great Colleagues, Engaging Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlottesville, VA
    Current Employee - Anonymous Employee in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverchair full-time (More than a year)

    Pros

    • Engaging, Challenging Work
    • Bright, Motivated Colleagues
    • Training, Personal & Professional Development Opportunities
    • Supportive Manager
    • Location on Downtown Mall
    • Lunches, Celebrations, After-Work Socials
    • Fast-Paced Environment = Time Flies

    Cons

    Fast-Paced Environment presents unique challenges as well. While time flies, it can really fly sometimes, and requires organization, focus, and adaptability to succeed.

    Advice to Management

    Continue to steer with the value of solving problems with empathy and creativity, and support all SC colleagues in their path to grow and develop with enthusiasm.

    Silverchair Response

    Jan 26, 2017 – Chief People Officer

    Great feedback, thank you! We really do have an awesome team. Our environment is definitely fast paced and requires work to thrive. We are committed to our people and will continue to live by our... More


  2. Helpful (1)

    "Winning new business and maturing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverchair full-time (More than 3 years)

    Pros

    Silverchair's learning culture welcomes new ideas which helps us win and deliver on business commitments. Recent client engagements stretched our products, processes and people. We continue to mature and be ready for the next big challenge!

    Cons

    Pace of organization can be stressful

    Advice to Management

    Continue to focus on capturing the market with a product that balances software development platform offering and custom development.

    Silverchair Response

    Feb 7, 2017 – Chief People Officer

    We are continuing to mature and grow and our clients have stretched us into being even better. We aim to keep the stress to a minimum and we can do better. Thank you for the feedback. We have a great... More

  3. Helpful (5)

    "Don't Judge a Book By its Cover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlottesville, VA
    Former Employee - Anonymous Employee in Charlottesville, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverchair full-time

    Pros

    Location on the downtown mall.

    Cons

    The work culture appears very stimulating and supportive at the onset and it feels like a real accomplishment to make it through the lengthy interview process and be accepted into that culture. But looks can be deceiving and the environment can be cold and unfriendly if you're not in one of the cliques. People with little to no management experience are given the task of managing others and a passive/aggressive style seemed the norm. Silvercharians take themselves very seriously and it can be a pretty humorless workday. Add to that a tendency to gouge the clients and overcharge for simple fixes can make for a contentious relationship with customers. All in all, looks good from the outside, but a different story once inside. Beware!

    Silverchair Response

    Jan 25, 2017 – Chief People Officer

    I'm sorry to hear that was your experience. We try to make this a great place to work and one where people feel engaged and empowered to be their best. Thank you for the feedback. We'll take this on... More


  4. Helpful (2)

    "Great People, Poor Work/Life Balance and No Path to Personal Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Charlottesville, VA
    Former Employee - Project Manager in Charlottesville, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Silverchair full-time (More than a year)

    Pros

    Great colleagues
    Engaging and Challenging work
    Evolving Customer Landscape

    Cons

    No path to promotion plan
    Low wages
    No pay raises
    Small bonus
    99% work 1% life balance
    Performance feedback missing
    Inexperienced/under experienced supervisors
    Expensive health insurance
    Unable to execute on long term business growth strategies for customers

    Advice to Management

    Spend time building clear career paths with employees, if there are none, be honest
    Provide feedback often
    Hold senior leadership accountable for responding to platform customer queries

    Silverchair Response

    Dec 7, 2016 – Chief People Officer

    Thank you for the feedback. Our environment is challenging, with great people, and our customers are continuing to evolve, which makes this a fun place to be.
    Ensuring colleagues get timely feedback... More


  5. Helpful (3)

    "Complicated and difficult to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Silverchair full-time (More than 5 years)

    Pros

    Good people and teammates; strong customer focus

    Cons

    Difficulty in understanding goals and success measures

    Silverchair Response

    Dec 7, 2016 – Chief People Officer

    Thank you. We think we have great teammates! As a learning organization we know we can always do better. Thanks for the feedback on goals and success measures.


  6. Helpful (2)

    "Unprofessionally run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Experience Designer in Charlottesville, VA
    Former Employee - Lead Experience Designer in Charlottesville, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Silverchair full-time (More than 10 years)

    Pros

    Most of the people are great. Smart, motivated, fun. I got on great with my immediate manager. The problems I got to work on were mostly interesting.

    Cons

    Unprofessionally managed. The stress level of employees went unrecognized and unaddressed. Too many hallway arguments. Pay scale was deliberately opaque, and when I found I was underpaid I had no way to address it. So I went elsewhere.

    Silverchair Response

    Aug 22, 2016 – Chief People Officer

    I'm sorry to hear this was your experience. Our people are really important and we try our best to acknowledge and appreciate all the hard work people put in. We are constantly learning and... More


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverchair full-time

    Pros

    I've enjoyed working here, they really try hard to hire the right people that fit with the culture. The work is challenging and rewarding. The company is also very flexible if you need to work from home a day or two to take care of something.

    Cons

    The open office layout is sometimes very distracting and hard to concentrate. Also, being on the downtown mall requires that you either park in a garage or take a 5 minute walk to/from work. The health insurance seems quite expensive for what you actually get.

    Advice to Management

    I'd love to have a path to promotion, things that need to be accomplished to even be considered. I feel communication around requirements for job roles is slim to none. Pay scales would be nice to have too for each position.

    Silverchair Response

    Mar 6, 2016 – Chief People Officer

    Thanks for the feedback. We strive to make SC a great place which includes hiring awesome people like you! We are working on career pathing this year so more to come on this front. If you're... More

  8. "A Challenging and Exciting Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Charlottesville, VA
    Current Employee - Project Manager in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverchair full-time (Less than a year)

    Pros

    Everyone at Silverchair is dedicated to working hard and making you feel like part of the team. Leadership has made it a priority to ensure that the workplace culture is inviting and satisfying. They are constantly striving to do and be better, and asking for help in the process. Being involved in the STM community provides a sense of charity and cooperation.

    Cons

    The work can be very fast paced, and for people that are not prepared for that or are unable to manage their time well, it can get very stressful. You must be prepared to work hard and fast.

    Advice to Management

    Please keep up the great work!

    Silverchair Response

    Feb 1, 2016 – Chief People Officer

    Thanks! We do try really hard to improve every day and to select people who can keep up with our pace. We are proud of our people and our high performance culture. Thanks for your contributions to... More


  9. "A collaborative work space"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience/Visual Design in Charlottesville, VA
    Current Employee - User Experience/Visual Design in Charlottesville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Silverchair full-time

    Pros

    A UX mind frame that starts at sketches and collaboration with UI developers. The leader in online publishing. Excited for the future!

    Cons

    There actually too many great places to eat near by!

    Advice to Management

    Keep allowing employees to own their work. So far so good!

    Silverchair Response

    Sep 22, 2015 – Chief People Officer

    Thank you! We are in a great location with a lot of fantastic restaurants near by.
    Our future is definitely bright and that is because of our colleagues driving great work to be done. Thanks for... More


  10. "Great experience at a growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Charlottesville, VA
    Current Employee - Developer in Charlottesville, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Silverchair full-time (More than 5 years)

    Pros

    Great environment, extremely intelligent people who are very solid in their roles and easy to work with, wonderful flexibility. Senior Leadership has grown in communication with rest of company on goals and status. Silverchair is a great place to work on the downtown mall and is carving out a significant niche in their industry (STM Publishing) and is sure to be an every growing/better place to work for years to come. I've enjoyed the clear communication of company identity words, such as "speak your mind" and see this operational.

    Cons

    Sometimes communication across teams can be a challenge in the fast-moving atmosphere but this is being helped by key processes that are currently being put into place

    Advice to Management

    Senior Leadership needs to continue to grow in being personal with employees and treating them like real human beings, and not just "resources". Verbal and written and even creative ways to recognize teammates (from Senior Leadership) would go a long way as annual "bonuses" are often too little, too late.

    Silverchair Response

    Jul 30, 2015 – Chief People Officer

    Thanks for the feedback! We love hearing we are making progress. We really have a great organization thanks for being a part of it!
    The advice on recognition is helpful. We believe people are... More


Showing 23 of 25 reviews
Reset Filters