Silverleaf Resorts Reviews | Glassdoor

Silverleaf Resorts Reviews

Updated September 6, 2017
241 reviews

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241 Employee Reviews

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Pros
  • Top sales people really do make a lot of money (in 8 reviews)

  • Enjoyed my co worker go to see many new places around the city opportunity to make a lot of money (in 7 reviews)

Cons
  • The only thing that I can say was a con would be long hours but it's something that comes with every career (in 10 reviews)

  • Paycheck changes weekly, no gas allowance (in 6 reviews)

More Pros and Cons

  1. "Okay place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Silverleaf Resorts full-time

    Pros

    Everything was good about the company

    Cons

    The salary could be better and training


  2. "OPC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OPC Agent in Chicago, IL
    Former Employee - OPC Agent in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Silverleaf Resorts full-time (More than 3 years)

    Pros

    The best job I've ever had. I loved the people, working at Six Flags and the massive paychecks.If one is motivated to approach hundreds of people, follow a consistent pitch and close hard, you will be successful.

    Cons

    All markets were shut down (Glassdoor is making me do a review).
    I miss you all,
    Tom
    OPC-Chicago North

  3. "Poor management communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Silverleaf Resorts full-time (More than 8 years)

    Pros

    Decent salary and decent benefits

    Cons

    Poor communication. No 401K or any type of pension

    Advice to Management

    Communicate with your employees and allow them to work without being micro managed


  4. "National Director of Marketing Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Natinal Director of Marketing Operations in Dallas, TX
    Former Employee - Natinal Director of Marketing Operations in Dallas, TX

    I worked at Silverleaf Resorts full-time (More than 10 years)

    Pros

    The people are great to work with.

    Cons

    Fast paced requiring many hours.


  5. "Boys pretending to be men. Grossly overpaid useless management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Silverleaf Resorts full-time

    Pros

    Ability to make a lot of money in a little time. Does not require a college education. Flexible scheduling. Free entry to sporting events. Cash spiffs.

    Cons

    Deceptive sales tactics. Hostile environment. No job security with roles constantly in flux and high turnover. Fear and intimidation management. Long commutes.

    Advice to Management

    Out of business! Could still be in business if the management team was efficient. Clique group of boys pretending to be men who created a chaotic, unprofessional, and hostile environment. It all starts at the top and trickles down. We had endless complaints and lawsuits about the clique of white male managers who violated anti-harassment, discrimination, and labor laws. When Holiday Inn-Orange Lake Resorts took over the Silverleaf name in 2015 they immediately fired the person responsible for the mayhem and had staff meetings that this tired and outdated fear based management style would not be tolerated. Holiday Inn tried to clean up the mess but the culture of back stabbing was too embedded in the company and ultimately the entire marketing department was closed. Best decision for Holiday Inn’s reputation but 100’s of people lost their job right before the holidays. “A couple bad apples spoils the bunch.”


  6. "Driven by money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canyon Lake, TX
    Former Employee - Anonymous Employee in Canyon Lake, TX

    I worked at Silverleaf Resorts full-time (Less than a year)

    Pros

    Great money if you can make the sales

    Cons

    Upper management is a bit temperamental. Not very family oriented. Vacations were out of the questions.


  7. "Greeter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Marketing Representative in Arlington, TX
    Former Employee - Event Marketing Representative in Arlington, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverleaf Resorts part-time (Less than a year)

    Pros

    Fun events
    base pay plus commission
    good for outgoing people

    Cons

    Lots of driving to diff locations
    creepy co-workers

    Advice to Management

    Hire people and managers that are not creepy and weird with younger girls

  8. "Account Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Silverleaf Resorts full-time (More than 3 years)

    Pros

    Pto hours, paid holidays, dialer and manual calls, paid weekly, annual raise

    Cons

    Bonuses were reduced drastically, manager not so helpful

    Advice to Management

    Needs to concentrate on keeping employees happy and help them when needed.


  9. "Laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverleaf Resorts full-time (More than a year)

    Pros

    Easy data entry and appointment setting

    Cons

    Communication problems and way too much mess


  10. "Learning expirience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Greeter in Atlanta, GA
    Former Employee - Greeter in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Silverleaf Resorts part-time (More than a year)

    Pros

    Enjoyed my co worker go to see many new places around the city opportunity to make a lot of money

    Cons

    Lots of pres sue to make leads, we are often confronted by disgruntled customers and you really don't have much to say to them because their complaints are true. Sure its fun getting paid but its not fun working for a no good company


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