Silverline Reviews
Updated Apr 1, 2022
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Found 162 of over 171 reviews
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Top Review Highlights by Sentiment
- "Management is cliquey and often too busy, so they only pay attention to you if you screw up." (in 6 reviews)
- Former Employee, more than 3 years★★★★★Featured Review
Pros
Silverline is truly best in class when it comes to Salesforce Consulting Firms and I would not hesitate to recommend it to anyone seeking the next step in their career. Rich and Gireesh and worked hard to make Silverline and great place to work and truly value the health and happiness of all of their employees.
Cons
Silverline works on challenging projects and demands excellence, but has an incredible support system in place to ensure that every person and project are successful.
Thanks for sharing your feedback. It's encouraging to hear that you feel supported by our people and co-founders. We agree Silverline is a great place to work!
- Current Employee, more than 3 years★★★★★
Pros
Smart people, good work life balance. They make a genuine effort to increase moral and make people happy. I've been there 2.5 years as an SA
Cons
None come to mind right now.
Continue readingSilverline Response
Silverline Response
We're so happy to hear you are enjoying your time here at Silverline!
- Current Employee★★★★★
Pros
Intelligent, hard working, fun and supportive team.
Cons
Growing faster than are able to staff, resulting in heavy workload.
Continue readingSilverline Response
Silverline Response
Thank you for taking the time to write a review, we are glad you are loving it at Silverline! We are hiring to keep up with our growth so please take advantage of our referral program if you know anyone who is the right fit.
- Current Employee, more than 1 year★★★★★
Pros
Great company culture and coworkers are friendly
Cons
Projects can be understaffed and overcommitting SOWs
Continue readingSilverline Response
Silverline Response
We're so happy to hear you love being apart of our remote workforce at Silverline. We are taking your advice to heart on retaining our amazing employees, and are launching several programs this spring for employees such as our wellness challenge and our new mentorship program. We hope you'll participate in both!
- Current Employee, less than 1 year★★★★★
Pros
Team, culture, values, actually put their employees first.
Cons
nothing that I can think of
Continue readingSilverline Response
Silverline Response
Thank you for the review, we are glad to hear you are happy working here!
- Current Employee, more than 3 years★★★★★
Pros
Remote work is a positive or an everyday environment.
Cons
Cumbersome top management organization. No one has answers because the equity firm that bought them a few years ago holds all the keys and answers. Lots of senior directors and directors with zero industry experience. Customers want us because we have done XYZ, and can make a quicker ROI turnaround. The aspect of being a specialist in healthcare or finance is no more. All the industry people have left or don't have time to train new people. Ask a person what provider data is or a general ledger. Maybe this is growing pain.
Continue readingSilverline Response
Silverline Response
We are delighted that you enjoy Silverline’s “work from anywhere” culture. We believe that offering flexibility in our work environment is a great benefit for all Silverliners. We also believe in providing visibility into Silverline’s strategy and operations and our CEO hosts a live townhall each month to highlight what is happening around the company. We invite all employees to ask any and all questions! We’re also very proud of our expertise in the industries we serve. In fact, direct experience in either Financial Services, Healthcare, and Media is a key requirement for our industry-aligned roles. But, if you have concerns that our teams are not fully enabled with our industry expertise please share that with hr@silverlinecrm.com.
- Current Employee★★★★★
Pros
great benefits, good clients, great office space
Cons
company culture at times felt a bit like a frat house
Silverline Response
Silverline Response
Thank you for taking the time to write a review. We'd love to hear more about why you think what you do about our culture, and how we could address it. Please reach out to hr@silverlinecrm.com to discuss.
- Former Employee, more than 3 years★★★★★
Pros
Good place to start your career and learn Salesforce. Acceptable benefits for its size.
Cons
- Lack of growth opportunities for employees - Consistently disconnected engagement practices - no one-way of doing things - False promises on multiple internal growth initiatives and consistently poor execution/roll-out (Project Via, Roles, Consultant Advocates, Consultant Coaching, Methodology 2.0, Goal Setting and Feedback, Industry / Sub-industry Pods, Watercooler, etc.) - Biased towards old-timers (which is why most of the talent has left at this point) - Actions no longer aligned with company’s core values - Watercooler is no longer a transparent place to ask questions since questions sometimes don’t even get addressed - someone should just remove the reference to it from the website and PSA - Attrition is becoming a real problem and there seems to be a constant lack of communication to employees and clients on this topic
Continue readingSilverline Response
Silverline Response
As someone who worked at Silverline for several years, you saw the company go through tremendous growth and evolution during your tenure. It takes hard work to scale any organization and we thank all of our employees (old and new) who have helped make Silverline what it is today. We’re especially grateful for the flexibility and adaptability of our Silverliners. In living our core value of “always learning”, we continuously reflect on how we work and regularly reimagine what it takes to generate client success and to create compelling opportunities for our people. That spirit of continuous improvement and innovation does represent change and hard work for our teams, but as Silverliners we also “do the right thing, even when it’s hard.”
- Current Employee, more than 1 year★★★★★
Pros
Silverliners have so many talented and technical folks. Hard work is rewarded and team work is recognized. Communication and culture isn’t too “corporate” either
Cons
There are incentives for Covid vaccinations, which isn’t bad at face value…but this is coupled with ‘discouraging’, ‘down talk’, peer pressure from senior management to do it (…or else, company policy will be tailored so you can’t participate in consulting activities).
Continue readingSilverline Response
Silverline Response
We’re so glad to hear you enjoy working with our talented team members, we do too! Our top priority throughout the COVID pandemic has been keeping our team safe and we've worked to ensure our policies and practices support that goal. We continue to update our approach as conditions change, so please feel free to contact our People Team hr@silverlinecrm.com with any questions.
- Current Employee★★★★★
Pros
Small consulting form with rapid market growth
Cons
No cons at this time.
Silverline Response
Silverline Response
Thank you for taking the time to write a review. We are glad you enjoyed your time while at Silverline.
Silverline Reviews FAQs
Silverline has an overall rating of 4.2 out of 5, based on over 171 reviews left anonymously by employees. 86% of employees would recommend working at Silverline to a friend and 76% have a positive outlook for the business. This rating has been stable over the past 12 months.
86% of Silverline employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Silverline 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Silverline to be senior leadership, career development, benefits and the cons to be compensation .
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