Silverline Reviews

Pros

Ethical company with the best people as employees. Silverline is one of the few companies that gives people with no Salesforce experience a chance to get on board and get trained up really properly. I was a part of the Silverline Academy and found it to be a well run and well-paced training program.
The client services team is efficiency-minded and the project work is collaborative. You have a chance to learn a variety of skills that are universally valuable. Pay is fair and I find the incentive plan to be clear. I feel limited only by myself and how fast I can learn. The amount of support I got from all teams after joining the company was amazing.

I would recommend to anyone who can get passionate about the work. The perks and events are awesome, and the CEO and leadership cares deeply about us.

Advice to Management

The internal meetings are too frequent. In general, you are doing a great job for such a quickly growing company.

Pros

One of the biggest pros of working at Silverline is the communication. I can walk into my CEOs office and ask him any questions I wanted and he would answer them to the best of his ability. My manager is 100% the best manager I've ever had and her leadership inspires the rest of the team to be better both personally and professionally. The team I work on is smaller than most departments at the company which allows us to collaborate and spend a lot of time together on SL initiatives.

Advice to Management

I think you are all amazing and we can all see how hard you try to make everyone happy.

Pros

Solid processes and extremely collaborative.

Pros

Brilliant group of people, amazing colleagues. In theory core values and benefits are top notch.

Advice to Management

Feedback is not neccessarily criticism. Responses in office hours have felt defensive or dismissive and do not invite the open dialogue they once did.

Pros

A wide breadth of different industries and clients keep the work interesting. Pay isn’t horrible, but could be better.

Advice to Management

It’s understandable that you’re growing, but some consistency and process wouldn’t kill the innovation quite the way you act like it would. Some REAL transparency around pay and bonuses, which is heavily tied to hidden metrics past billable hours wouldn’t hurt either. Not the transparency you give at your exec Q&A with semi-funny yet snotty-arrogant responses either.

Pros

The community/work culture environment is the best I've been part of. The company is committed to making employees (and clients) happy, trained, and continually involved.

 The leadership is committed and that dedication shows from the top down! There are no 'mistakes' at Silverline, just opportunities to learn more and grow. No one is constantly 'competing' with you, or stepping on you to get themselves better. Everyone is genuine!

 We don't sweat the small things. We work together toward the best solutions and our customers are happy!!!

Advice to Management

Continue the great care of your teams!

Pros

Smooth tech quick solution and good prices.

Pros

My manager is excellent. They take my preferences into account when assigning projects, they help me work through and resolve any issues I have on projects and connects me to the right people to help if they can't.

The work environment is casual dress except for when onsite with a client, which I love. The office is a fun place to be and well stocked with food and drink.

The company has a great work culture. Everyone is collaborative rather than competitive, and always willing to help. Despite growing a lot, this has remained constant and why it is such a good place to work here. In addition, people like to have fun here and it shows in company events and even just hanging out at the office after work, without pressuring people into anything or 'mandatory fun' type sessions.

Advice to Management

Maintain the culture of collaboration and openness with management. Avoid comparing the company with big consultancies and their work culture, even if it is trying to put ourselves in a good light. It just comes across as a threat.

Pros

First and foremost, there is no persuasion to write these Glassdoor reviews. Silverline is the real deal and exactly how a company should be run.

I can't emphasize enough how much the company's core values are emulated from the top-down. The culture working here is amazing and although I'm a remote employee, I am extremely satisfied with the high level of communications. Questions and new ideas are not only welcomed, but you'll get feedback from high-level resources almost immediately. The people I work with aren't just smart - but they're fun. When you have the opportunity to develop with people you like interacting with/learning from, there's no better position to be in to be poised for personal growth. The company has an excellent reputation in the Salesforce ecosystem. With flexible work hours, a down-to-earth leadership team and the opportunity to be involved in amazing work there isn't much more to ask for.

Advice to Management

As cliche as it sounds - keep doing EXACTLY what you are doing. Continue to be a helpful resource, continue listening to your employee employee feedback and maintaining the Silverline culture.

Pros

Silverline maintains an amazing culture in its New York office. It starts by hiring smart, authentic and fun people who genuinely enjoy working together. There is a work hard play hard mentality where your successes are recognized and the company celebrates its accomplishments. Silverline is the first company I've worked for that truly believes and encourages work-life balance. You see that philosophy held by leadership as well.

Advice to Management

Keep up the good work! The company has great momentum and it starts at the top. Continue to be transparent and recognize the hard work being done.