Silverpop Reviews | Glassdoor

Silverpop Reviews

Updated Jun 18, 2018

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Found 63 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
82%
Approve of CEO
Bill Nussey
52 Ratings
Pros
Cons
More Pros and Cons
  1. "Software Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Silverpop full-time for more than 3 years

    Pros

    You can work on projects that help the department and learn whatever you want. Killer Xmas parties and free coffee and snacks!

    Cons

    Company Sold out to IBM

    Advice to Management

    Help employees figure out a career path.

    Silverpop2017-06-14
  2. "Good energy and creativity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Silverpop full-time

    Pros

    Good vision but not sure of the future with IBM

    Cons

    IBM acquisition definitely changes the game

    Silverpop2018-06-18
  3. Helpful (2)

    "Useless, egoisticle, simple-minded management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Silverpop

    Pros

    Autonomy, interesting space in market, good enough product for mid size companies

    Cons

    Management so dumb you wonder how they got there. Useless is an understatement. Certain EMEA managers only tactic was to spread fear to gain respect - thing is, nobody respected them anyway. Strange company to work for, you had to constantly educate people that were meant to be your leaders about what Silverpop actually does. The company descrimintates, and managers only promoted the weak and quiet under-performing,...

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    Advice to Management

    Don't leave, you would be exposed for what you are anywhere respectable. Try not to let Ibm see you for the con you are..

    Silverpop2016-09-28
  4. Helpful (1)

    "Favoritism, Racism and Discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer in Sandy Springs, Fulton, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Silverpop full-time for more than a year

    Pros

    I don't see any PRO other than working for "IBM", if that makes it "cool"

    Cons

    Too many cons. Employees are treated as slaves - turning people against each other by the leadership. Leadership is so poor that they only give opportunity to the people that they are comfortable with not the talent or the qualification. Talented people are leaving as the politics have been getting worst by so called "Sr. managers" but they themselves are unqualified to be IBM manager. If IBM doesn't get the handle by...

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    Advice to Management

    IBM is EEO so you can't just promote or trust the Silverpop people. Give new people a chance. BTW, if you are racist or favor one person over another based upon whatever then go find a job somewhere else because you can't do this under IBM's clock.

    Silverpop2016-09-21
  5. "Good People"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Silverpop full-time

      Pros

      In my time there they did excellent hiring and I enjoyed the people that I worked with.

      Cons

      After being acquired by IBM the office move to the Dunwoody area was a deal-breaker

      Silverpop2016-08-02
    • Helpful (1)

      "Very pervasive company to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - PROVISIONING in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Silverpop part-time for more than a year

      Pros

      Holidays off, breakfast, Snacks, Coffee, location, Cafeteria with reasonable prices.

      Cons

      This is a very insidious, invidious, pervasive, workplace. Very hard to grow within a company that doesn't provide sufficient training on more necessary complex technical issues.

      Advice to Management

      Needs better training and assistance for all employees. Political and cultural discussions should be eliminated. Needs better equality and opportunity for employees. These type of traits will cause apathy in workplace.

      Silverpop2016-07-21
    • "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Silverpop full-time for more than 5 years

      Pros

      Great culture; smart, witty co-workers. Recognition and rewards are definitely there for those willing to work for them. Professional, courteous interdepartmental relationships. Great benefits.

      Cons

      Achieving work/life balance can be challenging. 2 am conference calls and 14 hours days are not uncommon, though generally rewarded. People may not go into the office on Saturday and Sunday, but they definitely work then.

      Advice to Management

      Keep it moving forward and continue to listen to your employees.

      Silverpop2016-03-31
    • Helpful (2)

      "Used to be great then IBM acquired Silverpop"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Sandy Springs, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Silverpop full-time for more than 5 years

      Pros

      In most cases, you have flexibility in terms of your schedule. It depends on the manager. The salaries are still pretty decent and most people are content. Benefit plans are good. Vacation is regular - 15 days and holidays.

      Cons

      Since the acquisition the way Silverpop did business has quickly disappeared. Where there used to be open roads for free thinking...there are now tons of bureaucratic roadblocks. IBM says that it should "Treasure wild ducks" and that we should "put the client first." But, in reality, IBM is just trying to stay afloat Instead of selection solutions that make sense and work, we have had to integrate with IBM solutions...

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      Advice to Management

      Take a step back and analyze what you are doing. These solutions are not helping the clients and IBM will continue on its decline.

      Silverpop2015-09-21
    • Helpful (4)

      "There are better options"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Engineer in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Silverpop

      Pros

      The engineers are generally really good people. The pay is competitive. There are people there fighting to maintain a healthy culture. My boss was awesome. He took special interest in his employees. He started book clubs, and takes an active role in the growth of the developers he oversees. He is very patient and understanding as long as you are open with him, he is candid, and I can't speak highly enough about him.

      Cons

      I'm genuinely very grateful for my time at Silverpop, but I will not be holding back on listing the cons. Much of this I wish I had said during my exit interview but at the time I was too close to the situation, and this was my first real Software Engineering job. The time away and the job I currently have has helped me gain some perspective. You can tell there used to be a really great culture with Silverpop. There...

      Show More

      Advice to Management

      I would tell my former boss to keep doing what he was doing. The real problems seem to start further up, although the company is so big that I'm honestly not sure who might be considered responsible.

      Silverpop2015-08-19
    • Helpful (3)

      "Was Very Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - IT Administrative in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Silverpop for more than 5 years

      Pros

      Prior to being bought by IBM the company was a very positive place to work. Startup, casual, friendly, free snacks and .25 sodas, every cube area seemingly had a beer fridge, very family-friendly and latitude given for work life-balance. CEO took many ethical stands that were both surprising and very cool. Except for a few outliers (Finance), most middle management was very good, friendly and promoted a great environment...

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      Cons

      There wasn't much thought given to career development. Now that they've been bought by IBM, I'm afraid the culture will completely die, as they are absorbed into a very bloated and bureaucratic dinosaur of a company.

      Advice to Management

      It's a shame the board forced Silverpop leadership into the IBM deal. Wherever you go next, I hope you'll recreate the good you did at the 'Pop. It bought/earned a lot of loyalty, imo.

      Silverpop2015-06-23
    Found 63 reviews