Simply Healthcare Plans Reviews | Glassdoor

Simply Healthcare Plans Reviews

56 reviews

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2.8
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Lourdes Rivas
31 Ratings

56 Employee Reviews

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  1. "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Simply Healthcare Plans (More than a year)

    Pros

    positive environment, friendly people, good schedule,

    Cons

    No structure, no growth, stablilty , leaderahip


  2. "Reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Miami, FL
    Current Employee - Member Service Representative in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Simply Healthcare Plans full-time (Less than a year)

    Pros

    Opportunity for overtime and weekends off.

    Cons

    Management, and a lot of horrible whiney customers.

    Advice to Management

    Quit/Resign, so you can be replaced with more humane and ethical individuals.

  3. "Undervalued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations in Miami, FL
    Former Employee - Network Operations in Miami, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Simply Healthcare Plans full-time (More than 3 years)

    Pros

    Well known company in South Florida. If you are open to meeting new people you can make many connections. Salary is decent.

    Cons

    Upper management does not trust employees and micromanages every detail of your day even when you are a proven hard worker. Does not allow work from home. Little to no advancement opportunities because of favoritism. If you are not a friend of The CEO or COO you aren't going anywhere.

    Advice to Management

    Learn flexibility, trust your employeees. Look around at the talent you have and promote from within. Stop pushing back on your parent company.


  4. Helpful (7)

    "Enrollment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coral Gables, FL
    Current Employee - Anonymous Employee in Coral Gables, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Worst ever environment. Enrollment management does not care about employees .Lots of gossiping and back stabbing PREFERENCE BY MANAGEMENT ...HORRIBLE.

    Cons

    A secure pay check. Pay no too bad.

    Advice to Management

    look at your turn around rate


  5. Helpful (6)

    "Great company ... Fantastic department case management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Miami, FL
    Current Employee - Case Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Simply Healthcare Plans full-time (More than 3 years)

    Pros

    Great team , wonderful managers, and lots of transparency . A department with managers that care and encourage their employees to do better and better. I love going to work each day .

    Cons

    Everyone is helpful and encouraging . I cannot think of any cons to say. I truly love work with Simply.


  6. "benefits consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Consultant in Kissimmee, FL
    Current Employee - Benefits Consultant in Kissimmee, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    if you work hard can get a great income

    Cons

    they lie about providers available fro clients


  7. Helpful (5)

    "Fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Management (Precert) in Coral Gables, FL
    Current Employee - Utilization Management (Precert) in Coral Gables, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Simply Healthcare Plans full-time

    Pros

    Benefits
    Location
    Employee Recognition
    Vacation
    501k
    Cash PTO
    Tuition Reimbursement

    Cons

    Too much gossip which is distracting. Need more staff for the unmanageable workload.

    Advice to Management

    Internal audits shows in essence the disaster of UM. Pay attention. How many complaints must be done by staff? It's time to fix the problem.

  8. Helpful (1)

    "Great place to work!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Miami, FL
    Former Employee - Customer Service Representative in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and pay lots of room for growth

    Cons

    unprofessional environment and lots of favoritism

    Advice to Management

    Needs to get better management


  9. Helpful (2)

    "Great Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Precert in Coral Gables, FL
    Current Employee - Precert in Coral Gables, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Simply Healthcare Plans full-time (More than 3 years)

    Pros

    Competitive salary and benefits is a plus.

    Cons

    Management needs restructuring based on capacity and education.

    Advice to Management

    UM should be managed by nursing staff that have the medical background necessary to manage this department. It's really disappointing the lack of knowledge on simple matters. Internal audits indicate the madness of this department. This company have great RNs in case management, promote from within.


  10. Helpful (6)

    "How are they still in business?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Service Representative in Coral Gables, FL
    Former Employee - Provider Service Representative in Coral Gables, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Simply Healthcare Plans full-time (Less than a year)

    Pros

    They sometimes would offer overtime.

    Cons

    They would force mandatory overtime. Favoritism is how people are acknowledged. They often don't give you a choice to take a lunch break. No laughing allowed. No helping your peers. You must ask to go to the restroom like a child. Rudely yelled at constantly but usually it's to everyone in the office. You cannot take breaks in the building unless your in the tiny lunch room that you share with 200 people. Vending machines are pricey and "healthy" alternatives. Lunch is 30 mins so you better pack some, order delivery, or starve. If you get on one of the favorites bad side they will pick on you and make your life difficult.

    Advice to Management

    Stop undermining and abusing your staff. Also, you should drug test all the supervisors that work in member services. Be more aware of what type of staff you promote and show favorites to. This is who is running that department and that is a reflection upon Simply, no one else.


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