Singapore Airlines Reviews | Glassdoor

Singapore Airlines Reviews

Updated April 14, 2019
330 reviews

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3.5
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Recommend to a friend
Approve of CEO
Singapore Airlines CEO Goh Choon Phong
Goh Choon Phong
132 Ratings

Employee Reviews

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Pros
  • "Work/life balance, non-discrimination of foreigners" (in 27 reviews)

  • "get to travel around the world with fun crews" (in 16 reviews)

Cons
  • "no career progression and physically draining" (in 13 reviews)

  • "Middle management seems to not dare to feedback or counter any higher management views" (in 13 reviews)

More Pros and Cons

  1. "Working at SQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Singapore Airlines (More than a year)

    Pros

    Great senior leadership team with great vision. Superb all round service

    Cons

    Slightly below average salaries for lower to mid senior level employees


  2. "A great way to fly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singapore Airlines full-time (More than 3 years)

    Pros

    Free travel - no better job than this. When you arrive at the destination there are no work demands and you can enjoy the place.
    Meet people - if you are outgoing, this is the place for you. You’ll meet new colleagues and passengers every flight.
    Glamorous - you get dolled up to work. And a group of SQ stewardesses sashaying in the airport will always make heads turn.

    Cons

    ‘Walk’ all the way to the destination - the job may look glamorous but it’s seriously tiring. SQ has standards to upkeep, so everyone needs to work hard.
    Age faster - the air up there, different time zones, irregular sleep all take a toll on your health
    Military style organisation - some bi**hy colleagues and supervisors of both genders

  3. Helpful (1)

    "do not know"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singapore Airlines full-time

    Pros

    salary, travel, off days, discount tickets

    Cons

    hierarchy system, no growth opportunity, terrible work environment, too many senior bullies


  4. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Singapore Airlines full-time

    Pros

    Good salary nice experience nice environment

    Cons

    Too busy too much pressure


  5. "Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Singapore Airlines full-time

    Pros

    travel benefits and compensation package

    Cons

    not flexible with schedule'

    not flexible with employee schedules


  6. "Great experience but waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Singapore Airlines full-time (Less than a year)

    Pros

    Really good to gain experience

    Cons

    Don't waste too much time here


  7. Helpful (4)

    "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Singapore Airlines full-time

    Pros

    Get to travel around the world.

    Cons

    Management doesn't really look after their staff.

  8. "Good internship experience but might not be for a career"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Worked with a good team with a good manager.

    Cons

    Slow advancement and low starting salary.


  9. Helpful (13)

    "Brief opinion on being an SQ Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Steward
    Current Employee - Flight Steward
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Singapore Airlines full-time (More than 5 years)

    Pros

    Competitive salary at start of job (5years), Travel, Free time/ Off days

    Cons

    Stagnant salary (5years> peers would have gotten promotions, substantial salary increments , hazardous to health, unflexible, authoritarian, old fashioned, exploitative management.

    Advice to Management

    Abolish old fashioned, unproductive work culture, improve and inculcate a conducive work environment that is neutral, non-discriminatory and judgmental, management should work hand in hand with cabin crew and not be so callous and seemingly anti-cabin crew.


  10. Helpful (34)

    "Believe These Reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Singapore Airlines full-time (More than 5 years)

    Pros

    The brand name on your resume so you can get a better job someplace else.

    Cons

    Management style is medieval. Each manager runs an independent kingdom which can, and does lead to abuse of staff. The sad part is that many dedicated staff have left because of truly corrupt managers. And this isn't your typical Asian company with any loyalty to their staff. Many of my former co-workers have been layed off during downturns.

    Advice to Management

    Why bother? They don't listen in the least if it doesn't affect them or their own careers.