Singapore Airlines Reviews

Updated Jan 14, 2021

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4.2
83%
Recommend to a Friend
97%
Approve of CEO
Singapore Airlines CEO Goh Choon Phong
Goh Choon Phong
328 Ratings
Pros
  • "great work life balance and need not bring work home"(in 75 reviews)

  • "Good Pay and a friendly environment(in 42 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Company with stability"

    5.0
    Current Employee - Staff 

    I have been working at Singapore Airlines full-time

    Pros

    Fast paced environment and challenging

    Cons

    No cons its personal opinion

  2. "Good place to work part time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in San Francisco, CA

    I worked at Singapore Airlines part-time

    Pros

    flexible work and good environment to work for.

    Cons

    bad management and bossy supervisor


  3. "working in usa"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Singapore Airlines full-time

    Pros

    Singapore Airlines is a great company with innovative products and an excellent reputation. The company as a whole looks after its employees and invests in many training opportunities. But despite all that, your individual work experience is dependent on the region, department and manager you work for. I do not recommend working for the company in the US.

    Cons

    No hiring standards. The responsibility falls under managers who are not trained in hiring. They will just hire anyone with airline experience, without consideration for personality or soft skills that contribute to an office culture worth staying in. Clear class divide between managers and employees. Clear class divide between hourly and salaried employees. This causes problems for flexible work schedule and work from home policies all in the name of fairness. Low pay that’s supposedly justified by an annual bonus, but the bonus is not guaranteed. No channel for anonymous feedback. No annual review of managers. How are managers held accountable then? When are employees allowed to speak? IT equipment is old, but there is only one IT person in the entire region. There isn’t enough time for him to do it all. Employees have to pay for their own parking. LA office is dated, dirty and messy. At least make the office a more comfortable place to work in.

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  4. "Great Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Singapore Airlines full-time for more than 3 years

    Pros

    Great product and service had a wonderful time working there

    Cons

    Slow in action, however, working by the book

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  5. "Great Airline"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at Singapore Airlines full-time

    Pros

    Great pay, top aircraft, etc

    Cons

    none really if they were then i really don't care

  6. "In Charge of all Cargo warehouse Operations and Freighter Handling"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cargo Operation Agent in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Singapore Airlines full-time for more than 3 years

    Pros

    Fast Pace environment, sense of leadership, sense of accomplishments

    Cons

    Tedious, lots of room for errors so double checking is important

    Continue reading
  7. "Excellent airline to work for !"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Crew 

    I worked at Singapore Airlines full-time for more than a year

    Pros

    safest airline to fly with ! dont worry about ur safety

    Cons

    poor employee's family benefits and seniority problems

  8. Helpful (1)

    "A great way to fly"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singapore Airlines full-time for more than 3 years

    Pros

    Free travel - no better job than this. When you arrive at the destination there are no work demands and you can enjoy the place. Meet people - if you are outgoing, this is the place for you. You’ll meet new colleagues and passengers every flight. Glamorous - you get dolled up to work. And a group of SQ stewardesses sashaying in the airport will always make heads turn.

    Cons

    ‘Walk’ all the way to the destination - the job may look glamorous but it’s seriously tiring. SQ has standards to upkeep, so everyone needs to work hard. Age faster - the air up there, different time zones, irregular sleep all take a toll on your health Military style organisation - some bi**hy colleagues and supervisors of both genders

  9. Helpful (2)

    "do not know"

    2.0
    Current Employee - Anonymous Employee 

    I have been working at Singapore Airlines full-time

    Pros

    salary, travel, off days, discount tickets

    Cons

    hierarchy system, no growth opportunity, terrible work environment, too many senior bullies

  10. "Good"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Singapore Airlines full-time

    Pros

    Good salary nice experience nice environment

    Cons

    Too busy too much pressure

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