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Singapore Airlines Reviews
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Full-timePart-timeApprove of CEO
Goh Choon Phong
68 Ratings
Pros
Friendly Management and good work life balance (in 17 reviews)
Able to travel around the world (in 9 reviews)
Cons
Nothing much to learn, career progression may be slow (in 10 reviews)
Middle management is entrenched in their old ways and very reluctant to adapt to modern ways of handling projects (in 10 reviews)
Helpful (41)
![Singapore Airlines Logo]()
"Don't waste your time, this company is anything but great..."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Singapore Airlines full-time (More than a year)
Pros
Most people would say that flight benefits would be the biggest "pro" in the aviation industry. However, because I worked in the Houston office, our manager specifically said that we could not fly on any other carrier, in other words he wouldn't approve a letter for his employees to fly United, for example.
The "1 free ticket" a year is terrible. It's stand-by only and NEVER upgrade-able. If economy is completely booked and you are a staff trying to get on, even if there are business seats available...they will not let you on.
In other words, SIA is a TERRIBLE company, and there aren't any pros to this job what-so-ever.Cons
I think there are too many to list.
The management is the worse part of this company. They have super smart guys that they stick all over the world for only a 2-3 year increment in order to control their relationships and management styles.
The main issue, is the amount of controlling that comes with this company. It is very discriminating to women, and even have different prices for your "1 free ticket" based on if you are a male or female.
The pay is AWFUL, they promise great bonuses at the end of each year, and yes, you do get a bonus...if the airline is making money, and at your manager's discretion.
I remember reading all of the reviews before taking the job in Houston and thinking, each company has it's faults...take my advice, don't take the job and save yourself so much time, it's not worth it.Advice to Management
Quit paying for every Singaporean Man to get their education in order to have an "indentured servant" that you can control for the next ten years, and focus on hiring managers who really know what they are doing, especially in the sales office.
Singapore Airlines 2012-08-27 18:31 PDTHelpful (3)
![Singapore Airlines Logo]()
"Brief opinion on being an SQ Cabin Crew"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Singapore Airlines full-time (More than 5 years)
Pros
Competitive salary at start of job (5years), Travel, Free time/ Off days
Cons
Stagnant salary (5years> peers would have gotten promotions, substantial salary increments , hazardous to health, unflexible, authoritarian, old fashioned, exploitative management.
Advice to Management
Abolish old fashioned, unproductive work culture, improve and inculcate a conducive work environment that is neutral, non-discriminatory and judgmental, management should work hand in hand with cabin crew and not be so callous and seemingly anti-cabin crew.
Singapore Airlines 2017-03-26 12:42 PDTHelpful (18)
![Singapore Airlines Logo]()
"Believe These Reviews"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Singapore Airlines full-time (More than 5 years)
Pros
The brand name on your resume so you can get a better job someplace else.
Cons
Management style is medieval. Each manager runs an independent kingdom which can, and does lead to abuse of staff. The sad part is that many dedicated staff have left because of truly corrupt managers. And this isn't your typical Asian company with any loyalty to their staff. Many of my former co-workers have been layed off during downturns.
Advice to Management
Why bother? They don't listen in the least if it doesn't affect them or their own careers.
Singapore Airlines 2014-04-09 02:57 PDTHelpful (11)
![Singapore Airlines Logo]()
"Sales Development Officer"
StarStarStarStarStarI worked at Singapore Airlines full-time
Pros
This has a very traditional company. Amazing customer service.
Cons
Lack of training when newly hired
Advice to Management
possibility
Singapore Airlines 2013-03-03 15:17 PSTHelpful (1)
![Singapore Airlines Logo]()
"Flight Attendant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Singapore Airlines full-time (More than 3 years)
Pros
Indepth and intensive customer training that will take you through the rest of your career.
Cons
Understanding the corporate culture is important. Always say your please and thank you.
Singapore Airlines 2017-06-29 17:49 PDTHelpful (4)
![Singapore Airlines Logo]()
"Great money and lifestyle"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Singapore Airlines full-time (More than 3 years)
Pros
Great pay as long as you maintain your good roster.
The ability to "see the world".
When you start as a "newbie", keep your head down
The unforgettable saying Sorry I Apologize goes a long way.Cons
Seniority is pretty obvious. No matter if you are older than those who started earlier than you, you are still the junior. So you must have the initiative of doing "more" than your seniors. Staff number speaks louder than anything else.
Singapore Airlines 2017-06-14 16:32 PDTHelpful (1)
![Singapore Airlines Logo]()
"No comments"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Singapore Airlines full-time (More than 10 years)
Pros
Well developed operating procedures. Colleagues are generally friendly and helpful towards each other. Descents operating patterns with good night stops.
Cons
Mature airline with little opportunity for upgrade. The older generation still very much in control and protective of them own benefits.
Advice to Management
Nil
Singapore Airlines 2017-06-29 02:44 PDT![Singapore Airlines Logo]()
"Feedback after 3 years"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Singapore Airlines full-time (More than 3 years)
Pros
Free flight to any of SIA destinations, unlimited subsidized flights, number of annual leave, work life balance and culture in the company
Cons
Pay is lower than average, Hierarchical structure in office, Difficult to implement change in the company, Distance from town -
Advice to Management
-
Singapore Airlines 2017-06-15 08:23 PDT![Singapore Airlines Logo]()
"Flight attendant"
StarStarStarStarStar- Career Opportunities
Neutral OutlookNo opinion of CEOI worked at Singapore Airlines full-time (More than 5 years)
Pros
Comfortable accommodation, evenly planned out rosters, good rémunération package
Cons
Constant changes to service procedures, implementation from management level may not be applicable to operational requirements
Advice to Management
Relook into service procedures, address issues regarding staff welfare, find out customer's preferences
Singapore Airlines 2017-06-14 05:36 PDT![Singapore Airlines Logo]()
"great benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Singapore Airlines full-time
Pros
The benefits are great. These include extensive travel benefits and health benefits.
Cons
Office location is in a far away corner of Changi.
Advice to Management
Needs to relook promotion process.
Singapore Airlines 2017-05-31 06:46 PDT
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