Singtel Reviews | Glassdoor

Singtel Reviews

Updated February 19, 2017
166 reviews

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3.0
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Singtel SingTel Group CEO Chua Sock Koong
Chua Sock Koong
57 Ratings

166 Employee Reviews

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Pros
Cons
  • Stressful with little work life balance (in 31 reviews)

  • May have long working hours and political at higher levels (in 15 reviews)

More Pros and Cons

  1. Helpful (6)

    "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel part-time (Less than a year)

    Pros

    Get to interact with a lot of customer instead of just sitting around which is good. Overall okay experience.

    Cons

    Colleques are not so friendly and often only care abt their role and themselves. Would not want to work here unless no choice.


  2. "Neutral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer and Technical Delivery Associate in Petaling Jaya (Malaysia)
    Current Employee - Customer and Technical Delivery Associate in Petaling Jaya (Malaysia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Singtel full-time (More than a year)

    Pros

    We support Australians and it is fun to learn about other culture and their workstyle.

    Cons

    Too strict. No handphones, extreme internet restrictions. Basically you cannot bring anything into the working zone and put all your stuff in the locker.


  3. Helpful (1)

    "Relaxing Place for a temp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Data Analyst in Singapore (Singapore)
    Former Contractor - Data Analyst in Singapore (Singapore)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel as a contractor (Less than a year)

    Pros

    Moderate amount of work
    Sometimes challenging

    Cons

    Monotonous as job tasks are the same day to day

    Advice to Management

    NA


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  5. "Overall a good place for working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager
    Current Employee - Senior Marketing Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 5 years)

    Pros

    Challenged daily, satisfaction of product launches.

    Cons

    Hierarchical decision-making and inflexible processes.


  6. "Not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Engineer
    Former Employee - Associate Engineer
    No opinion of CEO

    I worked at Singtel full-time (More than 5 years)

    Pros

    -provide training and up to date course for staffs
    -nice team and work environment

    Cons

    -can't think about anything as of now.

    Singtel Response

    Feb 17, 2017 – VP, Group Talent Management and Development

    Thank you for your feedback and for the encouraging post ! We wish you all the best !


  7. "Huge organisation with friendly ppl"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Singtel as a contractor (More than a year)

    Pros

    Good work-life balance with decent compensation.
    Friendly colleagues in general.
    Huge organisation for one to move around.
    Decent benefits but not as great as before.

    Cons

    Not as agile
    Not for folks who are interested to be at the avant garde of technology
    People are overly tied up with the past


  8. "Finance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singtel full-time

    Pros

    Good environment, some degree of autonomy. Good work/life balance

    Cons

    Compensation below market, lots of red tape to get things done. Very hierarchical.

    Advice to Management

    Listen more to your staff, regardless of what rank they are in.

    Singtel Response

    Feb 9, 2017 – VP, Group Talent Management and Development

    Hi there, thank you for your feedback. Agree with you on the good environment and degree of autonomy. Refreshing to hear the good work/life balance ! You must have found the magic formula - good on ... More


  9. "6 months"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook

    Pros

    Free gym
    Canteen food @ staff price
    Discount on Singtel mobile plan for self+family
    Job stability

    Cons

    Meeting culture
    Bureaucratic
    Ring fencing / protect self-interests first
    Traditional / risk averse / resistant to change and innovation

    Advice to Management

    It is all about the people. Toxic people even in a minority will destroy any culture / working environment and make people hate to come to work. Please look out for such people and get rid of them.

    Singtel Response

    Jan 30, 2017 – VP, Group Talent Management and Development

    Hi there, agree totally with you on the pros, although job stability is dependent on performance and not a given. As for the cons, I think there is a mixed bag - there are effective meetings that I ... More


  10. "SingTel Engineering"

    Star Star Star Star Star
    Former Employee - Administrative Assistant in Singapore (Singapore)
    Former Employee - Administrative Assistant in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel part-time (Less than a year)

    Pros

    The staff are friendly and the work is simple enough to be essentially stress free. Workplace is diverse as well.

    Cons

    Too many IT systems in use and not maintained. Main cause of many customer complaints.

    Advice to Management

    A revision to the business processes is advised, however complex it may be, steps need to be taken. Else, I can only envision a completely disorganised and helpless working environment in the future.

    Singtel Response

    Jan 30, 2017 – VP, Group Talent Management and Development

    Hi there, thanks for the feedback. Agree that people are friendly and good to know that you find it stress free - you must be really good at your work ! Got to agree that there are many systems and ... More


  11. "Customer Serivce Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Anonymous Freelancer in Klang (Malaysia)
    Former Freelancer - Anonymous Freelancer in Klang (Malaysia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel (More than 3 years)

    Pros

    friendly and helpful colleagues
    extra curricular activities

    Cons

    noncompetitive salary
    too much challenges for 3rd party contract

    Advice to Management

    be available and active



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