Singtel Reviews | Glassdoor

Singtel Reviews

Updated September 19, 2017
406 reviews

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406 Employee Reviews

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Pros
  • Good work-life balance with decent compensation (in 41 reviews)

  • Good working environment and friendly bosses (in 33 reviews)

Cons
More Pros and Cons

  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 3 years)

    Pros

    Good leaders, helpful colleagues. Yearly increment, tho it can be just $30

    Cons

    Pure hardwork is no use, you need visibility and know how to market yourself


  2. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time

    Pros

    Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence

    Cons

    Singtel is too hierarchical and Asian cultural

  3. "Busy Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Singapore (Singapore)
    Former Employee - Senior Manager in Singapore (Singapore)

    I worked at Singtel full-time (More than 8 years)

    Pros

    Great place to learn and experience many job roles.

    Cons

    Too much red tape with different departments having different KPIs making collaboration, innovation and development difficult.


  4. "Excellent company for good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Singapore (Singapore)
    Current Employee - Operations Manager in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 8 years)

    Pros

    Challenges, people, job status, reputation

    Cons

    Salary package low, comparing the work load.
    Escalate, escalate, escalate

    Advice to Management

    Increase the human resources, as work load really high.


  5. "Management not listening."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time

    Pros

    Department works as a team.

    Cons

    Management not listening to junior officers. Can be frustrating.


  6. Helpful (1)

    "Customer Care Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Singtel full-time

    Pros

    Work environment is good and shift work is manageable.

    Cons

    Management increase of the KPI constantly and increase of more workload from the current supposed job scoop.
    Stress level of majority staff increase till more and more resign due to fatigue or over stress.
    Salary kept at 1 job scoop level but workload of 3-4 other job scoop level.

    Advice to Management

    Decrease the workload/skill set or more staff will not be able to meet KPI and will either ask to leave or they will resign them self including Supervisors and Managers.

    Singtel Response

    Sep 11, 2017 – VP, Group Talent Management and Development

    With the advancement of technology and changes, I will have to agree that the pace of change has accelerated. I think we'll need to keep improving our process and keep applying new methods of doing... More


  7. "Big and well known company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Singapore (Singapore)
    Current Employee - Operations Manager in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 5 years)

    Pros

    Dynamic culture, friendly colleagues, company is focused on good customer experience and process improvement, good benefits

    Cons

    Need to fit into culture of getting things done, even if colleagues are not willing to help

    Singtel Response

    Sep 11, 2017 – VP, Group Talent Management and Development

    Thank you for your feedback and more so for your contribution for the "more than 5 years" you have been with us. Agree with the pros you have listed as well as the "get things done" culture. Yup... More

  8. "Generally good for management skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    1. Focus on vendor management.
    2. Focus on process and policies

    Cons

    1. Not good for technical guys.
    2. Not good for innovation.

    Singtel Response

    Aug 25, 2017 – VP, Group Talent Management and Development

    Hey there ! Great to know you appreciate the policies and processes as it does give the clarity that is much required. Very surprised to hear about it not being good for technical guys as we have a... More


  9. "Reputable Company with Good Branding"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel full-time

    Pros

    It's not hard to get sales as they have a wide installed base.
    Sales target are achievable and sales incentives/commission are always paid on time.

    Cons

    The account manager to account ratio is unacceptable.
    No work-life balance as account are always tending to post sales issue.
    Management always changing strategy without proper planning and execution.
    Too bureaucratic and too much processes

    Advice to Management

    Hire more visionary leaders. Work culture has to change.

    Singtel Response

    Aug 25, 2017 – VP, Group Talent Management and Development

    Hi Hi. Thank you for your feedback and for your contribution whilst you are with us. Good to know that you've enjoyed the success in your role. We are in an industry that is being disrupted right... More


  10. "Product Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Management Executive in Singapore (Singapore)
    Former Employee - Product Management Executive in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Singtel (More than a year)

    Pros

    Good Pay and collaborated working environment. Intern and freshies can benefits many in depth insights from various departments.
    Strong emphasis in timeline and capable management which also leads to a stressful working style

    Cons

    Not so much from me

    Singtel Response

    Aug 25, 2017 – VP, Group Talent Management and Development

    Thank you for the mostly encouraging review. Much appreciated. You're right we are very passionate about being organizational capability hence the investment on exposing our young pipeline. Our... More


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