Singtel Reviews | Glassdoor

Singtel Reviews

Updated May 16, 2017
365 reviews

Filter

Filter

Full-time Part-time

365 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Stressful with little work life balance (in 31 reviews)

  • May have long working hours and political at higher levels (in 16 reviews)

More Pros and Cons

  1. "Be prepared to sell your life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Singtel full-time (More than a year)

    Pros

    Competitive salary package
    Friendly colleagues
    Central office location

    Cons

    Be prepared to be on standby all the time, throwing your work life balance out of the window
    Too many red tapes, really feels like working for the government
    Stressful culture
    Lots of politics at the higher levels

    Advice to Management

    The whole culture needs to be changed. Respect your employees' time and life.

    Singtel Response

    Dec 4, 2016 – VP, Group Talent Management and Development

    Thank you for your feedback and for taking time to share your views. Agree totally with you on the competitive salary package, friendly colleagues and the location. I am sorry to hear that you ... More


  2. "Stable but bureaucratic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Stable, work life balance, can leave work promptly at 6pm

    Cons

    Stagnant, bureaucratic, a very 'blame' culture

    Advice to Management

    Need to look into improving work processes

    Singtel Response

    Dec 4, 2016 – VP, Group Talent Management and Development

    Hi Hi ! Thank you for your feedback. Interesting to note that you mentioned stability and work life balance - I just responded to some feedback that states the opposite - but the multi perspectives ... More


  3. "Good Work Life Balance but slow corporate culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Singtel full-time (More than 5 years)

    Pros

    Great work life balance with good support from colleagues

    Cons

    typical traditional corporate culture with tons of red tape and processes to follow, which makes it difficult to move initiatives

    Advice to Management

    Focus on developing current employees

    Singtel Response

    Nov 14, 2016 – VP, Group Talent Management and Development

    Thank you for your contribution. Got to agree with you on the point of supportive colleagues. Refreshing to hear about work-life balance - so you must be doing something right ! Do share tips as I ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Current Employee - Anonymous Employee in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people, colleagues are easy to approach. Food court is good and the price is cheap. Office building is also quite nice.

    Cons

    some people seems not very motivated to progress in their career paths. salary payment is not so attractive

    Advice to Management

    take in more young people and organize more bonding activities. give out more benefits to staff.

    Singtel Response

    Nov 14, 2016 – VP, Group Talent Management and Development

    Thank you for your encouraging feedback. Like you, I like the people here - they are indeed professional and helpful. Yup, cheap and good food is so important isn't it ? Progress means different ... More


  6. "Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Good environment for learning.
    Helpful superiors,
    Good work-life balance

    Cons

    Can afford to pass more workload to interns

    Singtel Response

    Nov 14, 2016 – VP, Group Talent Management and Development

    Thank you for your encouraging post ! Agree that the people are helpful and good to work with. In fact, this has been consistently mentioned and I am so grateful for it ! Having a good supportive ... More


  7. "Customer Service Officer BIlling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Singapore (Singapore)
    Former Employee - Customer Service in Singapore (Singapore)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Singtel (Less than a year)

    Pros

    there were a lot of welfare in the company as we had employee days and management was quite friendly

    Cons

    will have to come in on a saturday on some days 5.5 working days but bonus was good

    Advice to Management

    more support when faced with nasty customers rather than us taking on the blame on our own

    Singtel Response

    Nov 14, 2016 – VP, Group Talent Management and Development

    Yup, got to agree that we do put in "welfare" programs in place to support the employees. Sorry to hear that you have had nasty customers and didn't feel like you had support when that happens ... More


  8. "salary is much lower from current market"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IP Provisioning Engineer in Petaling Jaya (Malaysia)
    Current Employee - IP Provisioning Engineer in Petaling Jaya (Malaysia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Singtel full-time (More than a year)

    Pros

    nice office, nice pantry, average 1-2 month bonuses

    Cons

    no phone allowed, cheap salary, small increment, high workload.
    upon recruiting, HR will say higher salary but when signing contract you will be given a lower salary. HR cheating, a lot of cases just ask the employees

    Advice to Management

    please make the salary package competitive

    Singtel Response

    Dec 21, 2016 – VP, Group Talent Management and Development

    Thank you for your feedback. Glad you like the office and the pantry. For pay matters, we will need specifics so that we can help you address your concerns. Do write to me, you can find my ... More


  9. "Overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Officer in Klang (Malaysia)
    Former Employee - Customer Care Officer in Klang (Malaysia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Singtel (Less than a year)

    Pros

    Learning experience as i was fresh graduate.

    Cons

    less growth and development of staff

    Advice to Management

    NA

    Singtel Response

    Oct 31, 2016 – VP, Group Talent Management and Development

    Thank you for the feedback. I am glad to know that you had a good learning experience as a fresh graduate. I am confused actually - if you are a fresh graduate and have worked with us for only one ... More


  10. "No progression"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Singapore (Singapore)
    Former Employee - Senior Manager in Singapore (Singapore)
    Doesn't Recommend

    I worked at Singtel full-time (More than 5 years)

    Pros

    Office located in strategic area which is accessible

    Cons

    Long working hours, no carrier progression, higher management didn't take a good care of their stuff

    Singtel Response

    Dec 4, 2016 – VP, Group Talent Management and Development

    Hi there ! thank you for the feedback. Yup, grateful for the great location - easy to move around. The hours can be long at times, usually during AOP period. Otherwise, they are by and large ... More


  11. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Singtel full-time

    Pros

    Good if you are prepared to work and initiatives to build relationship with inter dept. Good and stable company to work till retirement age.

    Cons

    A big big company, naturally with some beaurative.

    Advice to Management

    Contine to interact more often with low level staff.

    Singtel Response

    Oct 31, 2016 – VP, Group Talent Management and Development

    Thank you for taking time to share your views with us. As our development model is 70% on the job, 20% relationships and 10% classroom training, it is therefore important to take part in initiatives ... More


Showing 365 of 404 reviews
Reset Filters