SirsiDynix Reviews | Glassdoor

SirsiDynix Reviews

Updated January 26, 2017
111 reviews

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4.2
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SirsiDynix CEO Bill Davison
Bill Davison
81 Ratings

111 Employee Reviews

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Pros
  • The work environment fosters growth and opportunity as the teams work together to accomplish their goals (in 11 reviews)

  • There's a lot of great people working at SirsiDynix (in 10 reviews)

Cons
  • The Health Insurance is kind of pricy (in 6 reviews)

  • Product development just recently hired additional developers so is just now making progress on delivering new products (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lehi, UT
    Current Employee - Anonymous Employee in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SirsiDynix full-time (More than 3 years)

    Pros

    We always have fun activities and monthly auctions using points that other people give you as a thank you. The support center is not a call center.

    Cons

    They don't always very jalapeño smear on free bagel day.

    Advice to Management

    Take better care of the support department. We are treated really well but we need a few more people.

    SirsiDynix Response

    Sep 13, 2016 – Recruiting Manager

    Thanks for your feedback. I'll see what we can do about the jalapeño smear! It sounds like you are in Customer Support, so let me know if you are on the EMEA or APAC team. And thank you for your ... More


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SirsiDynix full-time (More than a year)

    Pros

    The management here does a great job taking care of their employees. It's a friendly environment and a great place to work.

    Cons

    There are no real cons. It is a library software company.


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Analyst in Lehi, UT
    Current Employee - Support Analyst in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SirsiDynix full-time (More than 3 years)

    Pros

    A lot of flexibility with schedule, easy to change departments, lots of fun activities (really, really good activities). Management are easy-going and approachable.

    Cons

    Pay isn't competitive with other local software companies, company is bought and sold every few years which can lead to various problems.

    Advice to Management

    Try to be more aggressive with salaries to retain talent.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "A decent company, just not for engineers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Lehi, UT
    Former Employee - Developer in Lehi, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SirsiDynix full-time (More than 3 years)

    Pros

    The product managers were great to work with

    People at sirsi had great personalities. Some of the friendliest people I've worked with

    There were some great managers/directors! Was glad to work with Mike Russell and Jeff Goodwin

    Cons

    The software engineers have to take on too many roles. Just because engineers are capable of writing documentation, testing software, and training scrum masters doesn't mean we want to all the time. I don't mind stepping in from time to time but not as frequent as i had to

    Customer expectations were really demanding

    Leadership in QA was never great. This included recent managers and past ones. It reflected in the testers I've worked with. I've talked to a few QA managers, don't seem to have a solid grip on what's going on

    There was no release cycle consistency across products, this could get frustrating at times

    Ultimately it was the pay that was the deciding factor for me not to stay


  6. "Very Happy to be Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SirsiDynix full-time (More than 3 years)

    Pros

    As a current employee of SirsiDynix for a few years, I feel very fortunate to be part of this middle-size software organization. Working in the library sector is rewarding as you are helping communities and organizations who are in the business of helping their patrons research, locate, and gain physical and electronic access to the wealth of information available today. SirsiDynix has created a very enjoyable working atmosphere where employees have the tools they need to effectively perform, freedom to make their own decisions in their work, and flexibility with work schedules and working locations. I interface with many of the staff and management members and find them to be friendly, happy, family oriented, and very well skilled in their professions. They are a pleasure to work with and I believe I fit in very comfortably among them. When friends and family ask me how my job is going, I tell them I feel very blessed and could not be happier. Seriously!

    Cons

    Although I believe (and witness) that in this sized organization there are always position growth opportunities, I think some co-workers feel that they may not advance as quickly as they wish. I also think some people are not as patient as me.

    Advice to Management

    Business is always a challenge, markets are always changing. Keep up the accurate and sensible navigation from the top, while maintaining the friendly, small-organization atmosphere that you have created here.

    SirsiDynix Response

    Dec 12, 2016 – Talent Strategy Manager

    Thanks for the review. We're happy to have you! We in HR and Recruiting would love to hear from you if you or someone you work with is interested in discussing growth opportunities. Sometimes it's ... More


  7. Helpful (5)

    "Warning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagle Mountain, UT
    Former Employee - Anonymous Employee in Eagle Mountain, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SirsiDynix full-time (More than a year)

    Pros

    SirsiDynix is a good company for someone looking to get into a field without already having experience in that field.

    Cons

    While the company is decent, I feel it necessary to point out that many of the C-level execs/VPs do not seem to have their employees' best interest in mind. I did not really understand this until moving to a company where that is not the case. The VP's tend to stick together and spend money on themselves while keeping employee wages shockingly low compared to other IT companies. They aren't very involved with their employees and aware of how things really are within their departments. While I liked Bill Davison fine enough when I worked at SirsiDynix, again, I learned how removed he is from pain points for his employees and even how, in some departments, the way managers are treating their direct reports is simply NOT okay, or even ethical/legal. Basically, I was disillusioned as an employee since the company constantly tells its employees how great it is, and now I see otherwise. The turnover is insane because people can come in, get a little experience, and immediately leave to a company that will pay 200% of their salary (not exaggerating; personal experience) where they're treated better.

    Advice to Management

    Be freaking honest with yourselves and be decent human beings, not just businessmen.


  8. "Great company to gain experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Lehi, UT
    Former Employee - Support Analyst in Lehi, UT
    Recommends
    Neutral Outlook

    I worked at SirsiDynix full-time (More than 3 years)

    Pros

    Lots of opportunities, Great Culture

    Cons

    Compensation is lacking, and problems with people being complacent

    SirsiDynix Response

    Dec 12, 2016 – Talent Strategy Manager

    Thanks for the feedback. Within the Customer Support team, I know that great efforts are made by both team members and management to keep everyone motivated and having fun (I assume that contributed ... More


  9. "SirsiDynix"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I get to work with good people in an industry that I like.

    Cons

    They do not do a good job of keeping talent at the company.

    SirsiDynix Response

    Sep 13, 2016 – Recruiting Manager

    Thanks for your feedback. Retaining our awesome people is a top concern for those of us in HR, as well as each member of the executive team. We are in a competitive job market and understand that ... More


  10. "The most enjoyable job I have had since high school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Trainer/Consultant in Provo, UT
    Former Employee - Software Trainer/Consultant in Provo, UT
    Recommends
    Positive Outlook

    I worked at SirsiDynix full-time (More than 10 years)

    Pros

    great people to work with - some of the nicest and smartest people you will ever meet. Our customers are the best.
    Intellectually challenging and exciting.

    Cons

    some of the past decisions from our venture partners have had unpopular results.

    SirsiDynix Response

    Dec 12, 2016 – Talent Strategy Manager

    Thank you for taking the time to leave feedback. We certainly have wonderful people working here. Like many companies, whether held by a private equity firm or not, certain decisions are made for ... More


  11. Helpful (6)

    "Only a good company to begin the journey with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SirsiDynix full-time

    Pros

    If you have no experience with software development this is a decent company to start out with but as you grow as an engineer, product owner,etc. the salary raises are not competitive enough to stay.

    I would say that promotions are the easiest to get here. Honestly you just have to be friendly towards your manager. Nothing else is required. Managers have too much on their plates and are easily fooled by the people who appear to work hard. I did my part on my team but would notice that it did not carry more weight when i worked harder verses when I took it easy. Either way a promotion was around the corner.

    Cons

    Compensation is low, health insurance costs are high. Managers favor certain workers over others without realizing it.

    Release cycles were complex, unnecessarily complex due to testing not extensive enough. This was mentioned in other reviews so I guess I am not alone on this opinion. Seems like software patching was always necessary. Even with patching software there seemed to have high levels of high priority production issues for most products. Too many late nights. This effects both the engineers and saas and is very preventable.

    People leaving the company. An issue since the beginning for me. I believe this is something to just get used to.

    Many people at the company were pretentious. One of the reasons why I left. I would rather focus on software issues than people issues.

    Advice to Management

    There are people who work really hard for the company who go unnoticed. Please focus on your loyal employees before they decide to depart.



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