SirsiDynix Reviews
Updated Jan 24, 2023
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Found 161 of over 161 reviews
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Top Review Highlights by Sentiment
- "This makes it difficult at times and also gives you an opportunity to become that knowledge and advance." (in 4 reviews)
- Current Employee★★★★★
Pros
This company is very family-friendly. They work with their employees to make sure they have the time to take care of family needs. The trust is there that the work will get done. This company allows experimentation, and collaboration. It is effective in making the employees feel like real people.
Cons
Benefits package isn't the greatest, but glad to have it. Communication from upper management leaves much to be desired sometimes, even though they are transparent when they do.
- Current Employee, more than 5 years★★★★★
Pros
Employees rock and work hard to help each other.
Cons
Owners don't care about employees needs and ignore needed Cost of living raises and promotions for years. Additionally they are slow to back fill positions so those still working are expected to do more work and get paid the same a small amount.
Continue reading - Current Employee, more than 8 years★★★★★
A company that used to mean something.
Jan 2, 2023 - in Lehi, UTRecommendCEO ApprovalBusiness OutlookPros
The ability to work from home, great co-workers and knowledgeable customers.
Cons
The work environment has gone downhill big time in the past 7 years or so. No pay increases at all, ever increasing costs for some of the worst benefits, disappearing fringe benefits, constantly shrinking staff levels, ever increasing workloads. The company refuses to end of life anything and expects everyone to know about products and features for severely outdated products. No training on new products being released. Half the time we learn about a new product when a customer asks about it. Terrible pay and compensation. The list could go on and on.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Exec team is incredible to work with Environment is warm and friendly Great place to learn and develop skillsets
Cons
All pay related- Not much room for upward growth
- Current Employee, more than 10 years★★★★★
Frustrated and Loosing Faith
Nov 1, 2022 - Just Another Frustrated Employee in Lehi, UTRecommendCEO ApprovalBusiness OutlookPros
The people are great. There are lots of good things going on in the company to stay one step ahead of the competition. The flexibility to work from home is great.
Cons
There has been no communication from management lately and no pay raises for the past 3 years. Those who leave are not being replaced for the most part. I used to feel like a valuable part of the team/company but that has changed to where my motivation is very low and my confidence in management is non-existent.
Continue reading - Current Employee★★★★★
Fantastic work place
Sep 6, 2022 - Anonymous Employee in Lehi, UTRecommendCEO ApprovalBusiness OutlookPros
Coworkers are dedicated and intelligent. Atmosphere is lightheaded but things get done. Managers are committed to their people as well as to the customers.
Cons
Limited market means it is hard for the company to grow.
- Former Employee★★★★★
Pros
The people are great to work with
Cons
Promotions and raises stopped happening As people left they weren't replaced
Continue reading - Current Employee, more than 10 years★★★★★
Good company, room for improvement
Jul 21, 2022 - Customer SupportRecommendCEO ApprovalBusiness OutlookPros
SirsiDynix provides excellent customer support and the managers and coworkers (and most customers) are helpful and great to work with. Decent collaboration with other teams and departments. Very flexible with remote work. The company perks and activities pre-COVID were nice.
Cons
Wish promotions and raises were faster. Sometimes we don't have all the information we need about all of the new products.
Continue reading - Current Employee, more than 10 years★★★★★
No longer takes care of employees
Jul 14, 2022 - Customer Support in Lehi, UTRecommendCEO ApprovalBusiness OutlookPros
Decent amount of PTO. Work from home options. Some genuinely nice people work for this company.
Cons
Benefits package is lacking. Parental leave is only 1 week. Insurance is expensive. 401k match is worse than most retail stores and fast food establishments. There have been no raises since 2019, due to “Covid.” But in reality, the company is doing fine, and they’ve saved millions in travel and office expenses since Covid hit. 90% of our customers are government funded, so Covid really didn’t cost a bunch of customers, they just used it as an excuse to not backfill positions and not give raises.
Continue reading - Current Employee★★★★★
Great People and Collaborative Environment
Jun 23, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
The company really supports their mission and vision. Long term relationships are highly valued and there is a great work environment.
Cons
Development of new products is a long term process that sometimes seems slow.
SirsiDynix Reviews FAQs
SirsiDynix has an overall rating of 3.8 out of 5, based on over 161 reviews left anonymously by employees. 70% of employees would recommend working at SirsiDynix to a friend and 54% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
70% of SirsiDynix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SirsiDynix 4.6 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at SirsiDynix to be culture, management, career development and the cons to be benefits, compensation.
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