SiteMinder "great culture" Reviews | Glassdoor

SiteMinder Employee Reviews about "great culture"

Updated Oct 27, 2019

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4.0
81%
Recommend to a Friend
96%
Approve of CEO
SiteMinder CEO Sankar Narayan
Sankar Narayan
28 Ratings
Pros
  • "Relaxed work environment, decent amenities such as fruit, breakfast cereals and Friday drinks(in 8 reviews)

  • "Great culture amongst peers, everyone is helpful and positive(in 8 reviews)

Cons
  • "HQ in Sydney so there are global challenges if you are in a satellite office(in 8 reviews)

  • "Career progression became difficult if you did not play into their games and office politics(in 7 reviews)

More Pros and Cons

Reviews about "great culture"

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  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SiteMinder full-time for more than a year

    Pros

    'Test and learn' is highly encouraged opening the door to a huge learning opportunity. Big and strong talented across the globe. Great culture amongst peers, everyone is helpful and positive. Great CEO.

    Cons

    A lot of processes still need to be formalised / scaled across the organisation e.g., annual review process etc.

    Advice to Management

    Invest in training all teams more rather than just managers.

    SiteMinder2019-10-28
  2. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at SiteMinder full-time

    Pros

    Experiencing good growth - great culture

    Cons

    Change can sometime be frequent

    SiteMinder2019-07-16
  3. Helpful (1)

    "Fast Growing Company at the Forefront of Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SiteMinder full-time for less than a year

    Pros

    Great culture, friendly people, diverse and inclusive workforce. Endless opportunities for creative thinking and challenging the status quo. Fast growing company. Exciting and latest tech.

    Cons

    Could be more flexible around working from home arrangements

    Advice to Management

    Keep doing what you are doing - think creatively and outside the box, keep your people at the forefront of your mind.

    SiteMinder2018-01-24
  4. Helpful (5)

    "Training & Implementation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Training & Implementation Analyst in Galway
    Recommends
    Positive Outlook

    I have been working at SiteMinder full-time for less than a year

    Pros

    Great Culture very helpful leadership team who honestly want feedback and care about their employees.

    Cons

    Pay is far to low for industry standard here in Ireland will probably end up losing many of their more talented ambitious employees due to this.

    Advice to Management

    Raise pay on a performance basis like most other companies do, improve benefits offered, don't offer blanket contract rate and be stubborn in negotiations with pay, if you want top talent then be willing to pay for it. Location was main driving force n getting applications, a higher pay will be required to keep good staff.

    SiteMinder2017-01-05
  5. Helpful (5)

    "Great Products, not a company that wants you to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook

    I have been working at SiteMinder full-time for more than a year

    Pros

    Great team culture, great products to work with. Strong market position.

    Cons

    Limited career progression, top down communication is non-existent. Multiple KPI's make micromanagement inevitable. What starts out as a positive experience becomes very painful quickly.

    Advice to Management

    Review the metrics that you grade your staff on. Service delivery, sales and support spend most of their time logging and collecting data to make your reporting clearer as opposed to their core functions. For the company to flourish, you want them committed and rewarded for fulfilling their sales or service objectives.

    SiteMinder2016-10-06
  6. Helpful (3)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in London, England

    I worked at SiteMinder full-time for more than a year

    Pros

    Nice environment and culture. Great Friday cakes!

    Cons

    Very poor management. It is very hard to get promote and they do not value your achivements.

    Advice to Management

    Take care of your employees

    SiteMinder2016-08-22
  7. Helpful (2)

    "Great Culture, Great Technology, Fast Paced Environment, No Career Progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Executive in Sydney
    Doesn't Recommend
    Neutral Outlook

    I worked at SiteMinder full-time for more than a year

    Pros

    Great Culture. Great location, Great team environment. SiteMinder offers an excellent solution for accommodation providers. The product is well designed and well thought out. Sales Managers have your well being at utmost importance allowing for a good work/life balance. As the strongest player in the market, selling SiteMinder services are enjoyable. There are many product developments happening which will... assist in the sell and penetrating deeper into the market.

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    Cons

    Australian market is becoming saturated making for less selling opportunities. There is no foreseeable career progression. The company needs to invest in more employee skill development. Internal politics are making the workplace noticeably more uncomfortable. Commission pay outs have to go through far too many hoops before they are finally received. It really limits your true earning potential.

    Advice to Management

    Invest in more individual development. Listen more to front line staff to identify what is really needed in the business.

    SiteMinder2016-03-06
  8. Helpful (1)

    "SiteMinder is great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I have been working at SiteMinder for less than a year

    Pros

    Great culture, great people, great senior team management.

    Cons

    Changes very quickly, would be a difficult for someone who does not flourish in change.

    Advice to Management

    Be more open and transparent.

    SiteMinder2015-11-11
Found 8 reviews