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Sky Reviews

Updated August 16, 2017
893 reviews

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3.4
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Sky CEO Jeremy Darroch
Jeremy Darroch
447 Ratings

893 Employee Reviews

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  1. "No kind management to field staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Executive in London, England (UK)
    Current Employee - Retail Sales Executive in London, England (UK)
    Doesn't Recommend
    Approves of CEO

    I have been working at Sky full-time (More than 5 years)

    Pros

    benefits like free sky for my family
    good helth care cover

    Cons

    noone cares about people on the stands. the boss lady csj makes us have 6 people on my stand this is not good for my comission or my motivation. used to be good before she did all this and make my manager have everyine on the stand. I also been for few area manager jobs, never get them

    Advice to Management

    please give us opportunty to earn money again and some offers to help like on the internet. More jobs for managers from already staff


  2. "Great place to work but slow progress."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Dublin, Co. Dublin (Ireland)
    Former Employee - Sales Lead in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sky full-time (More than 3 years)

    Pros

    Staff have autonomy to perform their role.

    Cons

    Not enough structure around progress for employees.

    Sky Response

    Aug 17, 2017 – Glassdoor Community Manager

    Hello, thank you for leaving a 4* review! It's great that you valued the autonomy you were given in your role. We always want our people to have the support and structure in place to enable them to... More

  3. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Glasgow, Scotland (UK)
    Current Employee - Project Manager in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky full-time (More than 8 years)

    Pros

    everything at Sky is ever changing, makes it challenging but really interesting and rewarding

    Cons

    nothing that springs to mind, people are great for the main. You're expected to work hard, but get alot of scope in your role

    Advice to Management

    none

    Sky Response

    Aug 17, 2017 – Glassdoor Community Manager

    Hi, thanks for leaving a 5* review! It's great that you value the fast-paced, sometimes challenging nature of your work, it's fair to say no two days are the same here! We've passed your feedback on... More


  4. "The best company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sky full-time (More than a year)

    Pros

    Really look after their people
    Great benefits
    Fantastic Culture

    Cons

    Inconsistent HR admin standards
    Inconsistent salary for similar/same jobs

    Sky Response

    Aug 17, 2017 – Glassdoor Community Manager

    Hi, thanks for leaving a 4* review. It's great that you value our benefits and our inclusive, innovative culture. We're sorry to hear that you don't value our HR admin standards - we've forwarded... More


  5. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sky part-time

    Pros

    Pay, people, decent atmosphere all nice. Most managers are cool. A few aren't. Lots of development chances and benefits are great

    Cons

    Its a call centre role, these will always be a difficult job. Plus since the launch of Sky Q the role has become much more difficult for various reasons.

    Sky Response

    Aug 17, 2017 – Glassdoor Community Manager

    Hi, thank you for leaving a 4* review! We always strive to provide our people with as many development opportunities as possible, so it's great that you value this. We're sorry to hear the role has... More


  6. Helpful (2)

    "Favoritism, Borderline Inhumane Targets and a Drug Culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Dublin, Co. Dublin (Ireland)
    Former Employee - Customer Service Advisor in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sky full-time (More than a year)

    Pros

    Free T.V. , most work colleagues are great.

    Cons

    Endless. No work life balance with awful shift patterns, laughable pay by industry standards, incredibly high pressure micro management exerted by incompetent, under trained managers (I was a manager in a former role, never in my life would I threaten people with losing their jobs in place of encouragement or support but that happened regularly at Sky) rampant favouritism, most co-workers and wonderful but there was also ex-criminals working there, there was a drug culture like I've never seen in any workplace too which ran from agents right to highest ranking department managers.
    *breathe*
    Don't get me wrong, I've worked tough jobs before and the actual job in Sky isn't too difficult, but the structures in place are amazingly cruel. In my time there the minimum targets were raised beyond already cruel levels with no reason given or added rewards offered for meeting them.
    I worked in a fast food restaurant in college for years, worked night shifts, worked for minimum wage, but never in my life have I felt so awful working somewhere and I was not alone, my entire team and a large portion of the floor shared the feeling.
    Take this job if you enjoy having an impending sense of dread every morning before going in to work!

    Advice to Management

    Overhaul entire service management and rebuild company from the ground up.

    Sky Response

    Aug 17, 2017 – Head of HR

    Thank you for taking the time to leave your feedback regarding your time at Sky on Glassdoor. The comments you have made are a concern for us and we take allegations of this nature very seriously. We... More


  7. "Don't work here if you value your sanity, career or work-life balance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Sky full-time

    Pros

    Free tv
    Sound teammates
    Dental + healthcare

    Cons

    Below industry-standard salary with rigged incentive system
    Inhumane shift patten
    Rampant favouritism
    Lack of career progression opportunities
    No work events
    Unachievable targets (and threats if you don't nail them)
    Inability to communicate messages- huge disconnect between corporate/management and people on the phones

    Sky Response

    Aug 16, 2017 – Glassdoor Community Manager

    Hi, thank you for taking the time to leave a review. We're always striving to improve so we always value your feedback. We're sorry to read that you don't feel you have opportunities to develop your... More

  8. "Media Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Sales Assistant in Dublin, Co. Dublin (Ireland)
    Current Employee - Media Sales Assistant in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook

    I have been working at Sky full-time (More than a year)

    Pros

    Great Entry Level Job
    Exciting innovation in Digital platform advertising
    Good benefits and friendly management

    Cons

    Hard to be creative. Can get boring quite quickly if you are not advancing up positions quickly

    Advice to Management

    Get a lunch area or public space for staff to eat and socialise

    Sky Response

    Aug 16, 2017 – Glassdoor Community Manager

    Hi, thanks for taking the time to leave a 4* review! It's great that you value our benefits and innovative culture. We always want our people to work in an environment that enables them to be at... More


  9. "Feedback"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sky full-time

    Pros

    Best Company to work for

    Cons

    Promotions take time and is slow

    Sky Response

    Aug 16, 2017 – Glassdoor Community Manager

    Hello, thanks for taking the time to leave a review. We strive to be the best employer around, so it's great that you think we are! We've passed your feedback on promotions on to the business.... More


  10. Helpful (3)

    "Avoid if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Project Analyst in Isleworth, England (UK)
    Current Employee - Systems Project Analyst in Isleworth, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sky full-time

    Pros

    Good company to have on your CV, If you are on a continuing contract then you could be entitled to some good perks and benefits.

    Cons

    It is a bit of a weird environment where management in some departments really do crush your confidence. Senior managers are really on a power trip and are minimal in your support to positive criticism or just generally. One of the senior managers has literally humiliated my team manager in front of me 4 times in the space of the last 6 weeks simply because they want things done at a click of a finger. I have heard more than once where they asked me to read up on something or learn a task and then threaten with a test at the end of 2 weeks, the test never happens but constant threats about if any team member if not fully confident in what they have read then they will be very firm in her approach and literally said it will not be on email which I find very astonishing. There is a difference in being a manager who knows what you want and a plain and simply bully using the position. I was bought into the organisation to complete a certain task which I am unable to do as the roll out of the project has been delayed so am just sat here not doing what I was bought in to do. As a contractor of any sort you are not entitled to any perks of discounts, this includes a day rate or a fixed term contract. Team is made up of clock watchers, there is no such thing of having a good work life balance in this team as you are made to feel that you must stay and do certain things. I have never let this effect me so I do my hours that I am contracted to do but see the odd eye rolling on a daily basis. I try to positive in my every approach at work whenever I have any dealings with the senior managers they are simply shot down. The senior managers have a habit of making a mountain out of a mole, generates idea's for pointless testing and just wants to shout the house down. I have known so many people bullied out of the organisation so believe the hype! I am stopping over for a short period and will no tolerate any of this behaviour from the senior managers so if anyone is reading this you can take my notes as good advice if you wish.

    Advice to Management

    Get it together and stop busting the staff confidence in your teams and this causes much destruction. I am not here to tolerate any of this behaviour and will definitely be leaving the company soon. I really feel for the people who stay here and tolerate the bullying.


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