SkyWest Airlines Reviews | Glassdoor

SkyWest Airlines Reviews

Updated February 6, 2017
33 reviews

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SkyWest Airlines President and Chief Executive Officer Chip Childs
Chip Childs
2 Ratings

33 Employee Reviews

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Pros
  • Best flight benefits in the industry (in 91 reviews)

  • The job is flexible, which is nice when you have travel benefits (in 32 reviews)

Cons
  • Ridiculously low pay (in my station I got paid less than a local fast-food worker) (in 38 reviews)

  • Working as a flight attendant you will be away from home during holidays and weekends (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Flight Attendant: Good flight benefits...not much else."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time (Less than a year)

    Pros

    Flight benefits are pretty good, except you'll never have priority over the other airline's direct employees on the standby list. Friendly crews

    Cons

    228 hours of reserve time per month, low pay, unreasonably long days, constant turnover of employees, ridiculous training program, employees not valued.

    Advice to Management

    Demonstrate value of your employees instead of just giving lip service to it and maybe Skywest wouldn't lose at least half of each training class within 12 months of graduation!


  2. Helpful (1)

    "Good benefits, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cross-Utilized Agent
    Current Employee - Cross-Utilized Agent
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines part-time (More than 3 years)

    Pros

    Depending on your stations, standby flight benefits on United, Delta, and for some American. Delta gives buddy passes after 1 year, United lets you enroll one person outside your family if you are married. Parents, spouse, and dependents travel free. Inter-airline agreement allows discounts on dozens of other airlines, cruise discounts, hotel discounts. This job is incredible (for the benefits only) if you are single or if you are retired.

    Cons

    Extremely rigid rules/not much flexibility on the companies end, but high expectations for flexibility on the employees end. Ridiculously low pay (in my station I got paid less than a local fast-food worker). High turnover, poor training, bad scheduling, and above and below wing equipment always breaking. These are all tolerable and worth the benefit if you travel a lot, but at some stations you get schedules that don't allow you to travel and it isn't worth it in that case. You are required to work 24hrs ever two weeks and if you are at a good station, you can get it to work out, but some stations you're going to have to work 5 days a week as a part-timer, and that is NOT worth it. The biggest issue, though, is that most supervisors and managers aren't good leaders. They've worked their way up (put time in) in the company and have never received training for how to lead and support, so there is a lot of negativity, passive aggression, and not enough positive reinforcement coming from leaderships.

    Advice to Management

    Recognize your position as someone who can build a positive culture and create a supportive environment to prevent common issues (lost bags, late plane departures, etc.) instead of criticizing your employees after the mistakes are made. Get some training in how to be an effective leader.


  3. "Flight Attendant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time

    Pros

    Regional airline but a ton of growth....new planes, company movement, great bases all over

    Cons

    It can be very clickish.

    Advice to Management

    Back up your employees....


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  5. Helpful (1)

    "Please go mainline, Skywest is a joke"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SkyWest Airlines full-time (More than a year)

    Pros

    The Flight benefits are the only good thing about Skywest airlines.

    Cons

    If you can go mainline please skip regional and go straight mainline. Your pay is low, airplanes are toy size, management only care about the pilots because FA are so easy to replace. They will fire a FA for just about anything. Not enough destinations. Skywest is a joke honestly.

    Advice to Management

    Start talking more care of your FA. We work really hard on these baby airplanes. Something has to change.


  6. Helpful (5)

    "Overview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SkyWest Airlines full-time (More than a year)

    Pros

    You will get some long overnights in new cities giving you the opportunity to explore the area surrounding your hotel. For the most part, your crew will stick together for the entire duration of the trip whether you're on a 2-4 day trip. This is a pro because if you don't get along with a crewmember, there's a good chance you won't fly with them again. If you're on reserve, meaning you don't have a set schedule and you're on call, you do get to bid for days off for the entire month. Training is only 31 days in SLC, Utah. SkyWest pays for your flights and for your hotel during training. You also get 1 paycheck during training.

    Cons

    During training you will be tight on money since you only get one paycheck and that is your only income. I would suggest having some money set aside before applying for the FA position so you're not unprepared and broke. During the 31 days of training you only get 2 days off. When you're a working FA you'll realize the majority of the issues you'll encounter on a daily basis were not covered in training as they focus on safety and not daily issues. This is a "learn as you go" experience and is the most challenging part of the job. You're constantly problem solving and only taught to "use your judgment". Being on reserve is no walk in the park. You have no say in what trips you work and lets be real, who likes being on call? You'll work holidays most likely and you might have to relocate which will be expensive. Your schedule, sleep pattern, time zone, and weight will be ever changing.

    Advice to Management

    Teach employees how to solve passenger issues they'll face daily. Teach them how to bid for reserve and a line. Teach them about their golden days. Teach employees who to contact if they have questions about x, y, z (where to find answers).


  7. "CS department crumbling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Colorado Springs, CO
    Current Employee - Customer Service in Colorado Springs, CO

    I have been working at SkyWest Airlines full-time (More than 10 years)

    Pros

    Cheap flights, fun job most of the time. Interesting industry and coworkers passionate about travel. Easy to trade and pick up shifts even at the last minute

    Cons

    CS gets treated worse than the rest of the company - especially for pay. We keep losing stations which makes them react by cutting more costs. No feeling that management really tries enough to make changes. Company keeps making big bucks and emailing all employees about how great things are going but CS gets none of it.

    Advice to Management

    Either start doing some real negotiation with our partners (Delta, United, etc.) or just quit pretending you are trying to make the department viable. Just end the CS and hand it over to United Ground Express which is what will happen anyway.


  8. "Could of been good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cross-Utilized Agent in Bozeman, MT
    Former Employee - Cross-Utilized Agent in Bozeman, MT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SkyWest Airlines part-time

    Pros

    Initially started working at skywest for the flight benefits , which ,when you were able to get stand by were great.

    Cons

    During orientation they present themselves as an organized and well educated company.Once you are back at the station,the supervisors know barely more then you. They pay you minimum wage to know the ins and outs of several planes, and expect you to learn their ancient computer reservation system to work the counter after. You end of spending your shift running back and forth from inside dealing with disappointed customers,to outside running around with an understaffed tran turning a plane.

    Advice to Management

    Keep your counter/ customer team inside,and well trained on their responsibilities. Allow your ramp team to remain on the ramp.


  9. Helpful (6)

    "Flight Attendant Interview/open house"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I feel that if you can get hired with this company it would be a great company to work for. They seem like a family and very positive.

    Cons

    The recruiter presentation was horrible he read the info off of paper like he was a robot ! That turned me off and it seemed as if they were snobby. I did not stay for those reasons. They did not make you feel comfortable at all !!

    Advice to Management

    Have someone with a little more enthusiasm give the presentation if you've been there 11 years you shouldn't need a piece of paper . It was a very tense uncomfortable atmosphere because of this. Also if you're given 60 seconds to answer a question it should be 60 seconds or less not 2 minutes what are those people going to do when you have 90 seconds to unload a plane in an emergency. Rules of the 60 seconds and what the question at hand is being answered in my opinion is KEY !! Why these people were chosen I don't know .


  10. "Maintenance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Mechanic in Salt Lake City, UT
    Former Employee - Aircraft Mechanic in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SkyWest Airlines full-time (More than a year)

    Pros

    Some of the employees are great to work with. Keyword, SOME. Pay is average.

    Cons

    Much of the management is so focused on maintaining flight schedules that the employees take a backseat. Benefits are a total joke. Depending on your crew leader and who else is on your crew for the current bid, you might dread going into work every night. Many mechanics don't carry their weight, cause damage and accidents, and never get reprimanded or fired. Maintenance dept. will hire anybody with a pulse if you can pass the absurdly easy interview aptitude test (know those wrench sizes). EXTREMELY ANTI-UNION. Don't even dare bringing up the subject.

    Advice to Management

    Listen to your night shift employees and their grievances. Don't treat night-shift as second rate citizens compared to the day-shifters who don't do jack. Don't reward bad and dangerous behavior with a wee little slap on the wrist.


  11. Helpful (4)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew/Flight Attendant in St. George, UT
    Current Employee - Cabin Crew/Flight Attendant in St. George, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time (More than 5 years)

    Pros

    great if you only work for travel benefits if you can really take advantage of them. Open options for seeing places that one may not necessary have available in another work field.

    Cons

    not so great if single and trying to keep up with the cost of living, or wanting a balance life style for family or friends can really be a lonely job trying to use the travel benefits can be limited if based around the pay as well as scheduling for time off.



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