SkyWest Airlines Reviews | Glassdoor

SkyWest Airlines Reviews

Updated July 26, 2017
37 reviews

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SkyWest Airlines President and Chief Executive Officer Chip Childs
Chip Childs
3 Ratings

37 Employee Reviews

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Pros
  • Best flight benefits in the industry (in 102 reviews)

  • Company offers great health care, retirement, pay scales and travel benefits (in 39 reviews)

Cons
  • Ridiculously low pay (in my station I got paid less than a local fast-food worker) (in 44 reviews)

  • Lots of nights away from home but if you love an adventure it's awesome (in 10 reviews)

More Pros and Cons

  1. "Started off great, sizzled off quickly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkyWest Airlines full-time

    Pros

    They seem great if you become friends with them.

    Cons

    I had an issue with a coworker that seemed very serious to me but was taken very lightly by management,


  2. Helpful (7)

    "Don't even bother coming here. Go mainline instead!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SkyWest Airlines full-time (More than a year)

    Pros

    The travel benefits are amazing. I LOVED the crews. Honestly they were mostly easy to work with and they were "family" for the four days I was out on the road.

    Cons

    Low pay, unsupportive management. In fact, the management was the most disappointing asset of this company. They will smile in your face, pretend to care or want to help you then turn around and slap you in the face. The whole "family" thing is a facade. If you aren't kissing up to the company or friends with management, they will let you go for some very stupid reasons. The way they treat reserves is beyond ridiculous, overworking them to the point of insanity, try to take advantage of them by pushing to the max limit, and overall just very insensitive.

    This airline has no union, so if you are in deep water, you are on your own. Don't even bother with SIA. They are a waste of time. They say they stick up for flight attendants, but yet they sit silently while letting management come up with ridiculous reasons to fire an employee. If you have a chance to go to mainline----PLEASE DO. Better pay, better quality of life, a Union who actually cares about flight attendants, and holds the company accountable, more international trips, better chance for advancement, etc. Don't get me wrong there will always be issues in any airlines, but not as much as I've seen at Skywest. The drama, the backstabbing, keeping employees that are constantly being written up or have done something actually bad all bc they kiss up to management or snitch on other flight attendants, etc.
    Skywest isn't what it used to be. There were once a time where the company used to care about its employees. Now it's just a company that has gotten too big for it's own good and cares more about money

    Advice to Management

    The whole in flight management needs to be revamped with people who actually care about flight attendants---not pretend to care. They should be chosen because they are qualified not because they are best friends with the Vice President or whoever is in corporate.

    Take the time to actually know what's going on with your employees and have some compassion.

    At the end of the day, money isn't the biggest asset. Your employees are. Without them, Skywest would be nothing.

  3. Helpful (2)

    "A lot of responsibility for the wage of a teenage dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Above Wing Customer Service in Saint George, UT
    Current Employee - Above Wing Customer Service in Saint George, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines part-time (More than a year)

    Pros

    Flight benefits. Opportunity to relocate.

    Cons

    Horrible pay. Poor management. High Turnover.

    Advice to Management

    Pay your people what they are worth. Live up to the promises put forth in training. Listen to your own mission statement and follow it.


  4. Helpful (9)

    "work hard, get paid little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time (More than a year)

    Pros

    flight benefits are the best around for family and yourself, meet great people and crews you work with. getting days off you need (if you bid correctly).

    Cons

    being on reserve you will work many many LONG, exhausting, tedious days. Crew scheduling will try to do things that are not legal, you will not get much rest, and just when you think your done working.... you'll get a schedule change (you are legal to be on duty for 16 hours). be prepared to have your life in the hands of someone else. This job is not hard, I liked most of it but when you are on reserve (which can be up to two years) it is mentally/physically draining.

    Advice to Management

    make the gap between line holders and reserve flight attendants a little closer. Reserves have to pick up all of the slack and issues that arise from most line holders simply "not wanting to work". Have the chief flight attendants be a little more compassionate and not avoiding us. maybe try treating us less like numbers but more like human beings.


  5. Helpful (5)

    "Flight Attendant: Good flight benefits...not much else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time (Less than a year)

    Pros

    Flight benefits are pretty good, except you'll never have priority over the other airline's direct employees on the standby list. Friendly crews

    Cons

    228 hours of reserve time per month, low pay, unreasonably long days, constant turnover of employees, ridiculous training program, employees not valued.

    Advice to Management

    Demonstrate value of your employees instead of just giving lip service to it and maybe Skywest wouldn't lose at least half of each training class within 12 months of graduation!


  6. Helpful (1)

    "Good benefits, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cross-Utilized Agent
    Current Employee - Cross-Utilized Agent
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines part-time (More than 3 years)

    Pros

    Depending on your stations, standby flight benefits on United, Delta, and for some American. Delta gives buddy passes after 1 year, United lets you enroll one person outside your family if you are married. Parents, spouse, and dependents travel free. Inter-airline agreement allows discounts on dozens of other airlines, cruise discounts, hotel discounts. This job is incredible (for the benefits only) if you are single or if you are retired.

    Cons

    Extremely rigid rules/not much flexibility on the companies end, but high expectations for flexibility on the employees end. Ridiculously low pay (in my station I got paid less than a local fast-food worker). High turnover, poor training, bad scheduling, and above and below wing equipment always breaking. These are all tolerable and worth the benefit if you travel a lot, but at some stations you get schedules that don't allow you to travel and it isn't worth it in that case. You are required to work 24hrs ever two weeks and if you are at a good station, you can get it to work out, but some stations you're going to have to work 5 days a week as a part-timer, and that is NOT worth it. The biggest issue, though, is that most supervisors and managers aren't good leaders. They've worked their way up (put time in) in the company and have never received training for how to lead and support, so there is a lot of negativity, passive aggression, and not enough positive reinforcement coming from leaderships.

    Advice to Management

    Recognize your position as someone who can build a positive culture and create a supportive environment to prevent common issues (lost bags, late plane departures, etc.) instead of criticizing your employees after the mistakes are made. Get some training in how to be an effective leader.


  7. Helpful (10)

    "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SkyWest Airlines full-time (More than a year)

    Pros

    You will get some long overnights in new cities giving you the opportunity to explore the area surrounding your hotel. For the most part, your crew will stick together for the entire duration of the trip whether you're on a 2-4 day trip. This is a pro because if you don't get along with a crewmember, there's a good chance you won't fly with them again. If you're on reserve, meaning you don't have a set schedule and you're on call, you do get to bid for days off for the entire month. Training is only 31 days in SLC, Utah. SkyWest pays for your flights and for your hotel during training. You also get 1 paycheck during training.

    Cons

    During training you will be tight on money since you only get one paycheck and that is your only income. I would suggest having some money set aside before applying for the FA position so you're not unprepared and broke. During the 31 days of training you only get 2 days off. When you're a working FA you'll realize the majority of the issues you'll encounter on a daily basis were not covered in training as they focus on safety and not daily issues. This is a "learn as you go" experience and is the most challenging part of the job. You're constantly problem solving and only taught to "use your judgment". Being on reserve is no walk in the park. You have no say in what trips you work and lets be real, who likes being on call? You'll work holidays most likely and you might have to relocate which will be expensive. Your schedule, sleep pattern, time zone, and weight will be ever changing.

    Advice to Management

    Teach employees how to solve passenger issues they'll face daily. Teach them how to bid for reserve and a line. Teach them about their golden days. Teach employees who to contact if they have questions about x, y, z (where to find answers).

  8. Helpful (1)

    "Flight Attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SkyWest Airlines full-time

    Pros

    Regional airline but a ton of growth....new planes, company movement, great bases all over

    Cons

    It can be very clickish.

    Advice to Management

    Back up your employees....


  9. Helpful (3)

    "Please go mainline, Skywest is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SkyWest Airlines full-time (More than a year)

    Pros

    The Flight benefits are the only good thing about Skywest airlines.

    Cons

    If you can go mainline please skip regional and go straight mainline. Your pay is low, airplanes are toy size, management only care about the pilots because FA are so easy to replace. They will fire a FA for just about anything. Not enough destinations. Skywest is a joke honestly.

    Advice to Management

    Start talking more care of your FA. We work really hard on these baby airplanes. Something has to change.


  10. "CS department crumbling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Colorado Springs, CO
    Current Employee - Customer Service in Colorado Springs, CO

    I have been working at SkyWest Airlines full-time (More than 10 years)

    Pros

    Cheap flights, fun job most of the time. Interesting industry and coworkers passionate about travel. Easy to trade and pick up shifts even at the last minute

    Cons

    CS gets treated worse than the rest of the company - especially for pay. We keep losing stations which makes them react by cutting more costs. No feeling that management really tries enough to make changes. Company keeps making big bucks and emailing all employees about how great things are going but CS gets none of it.

    Advice to Management

    Either start doing some real negotiation with our partners (Delta, United, etc.) or just quit pretending you are trying to make the department viable. Just end the CS and hand it over to United Ground Express which is what will happen anyway.


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