Sleep Number Corporation Reviews

Pros

I work for corporate office as a remote resource - love how they support work/life balance. My supervisor is open, honest and really values my opinion *something I was unable to give at my old company They have onboarding and training - made me feel like part of the company right away!!!!

Cons

IT can be a little siloed, if you have a cross functional development/implementation need it can take awhile or you may not be prioritized. Need a little more cross functional project process put in place.

Pros

Great store manager collaboration and learn a lot about sleep

Cons

Requires you to do more than sales - there are a lot of duties to complete and ask of you

Pros

15 minute drive to store?

Cons

1) Direct competition with your manager. This Manager sets up appointments on his days off because he doesn’t want to work the sale, then will try to steal your commission. 2) The more successful you are, the higher your quota will be! This company does NOT want to reward TOP PRODUCERS! I brought in over 1.3 million my first 9 months and had to fight every day for my commissions. 3) Commission structure is a joke for Successful EXPERIENCED Sales People. 4) Favoritism runs rampant and the MSL will lie if they don’t like you. 5) High discrimination against females who are more successful than males 6) Unfair distribution of leads 7) Important emails from corporate will “mysteriously” disappear… 8) MAXIMUM MICRO MANAGEMENT. They claim to watch your every move, but when you request a phone conversation o demo footage for proof of lies from management they claim they can’t provide. 9) Manager leaves before 3 p.m. most days but clocks out from home at 6p.m. 10)Manager was incompetent with inventory control and store was always lacking in high selling bedding. 11) HIGH STRESS job for LOW PAYING WAGES 12) This year, this company ran off THOUSANDS of million dollar writers due to pure CORPORATE GREED. 13) Horrible, horrible experience. Would not recommend.

Pros

Love the staff real good

Cons

Not really anything negative at this time

Pros

Great product. Descent work life balance

Cons

Horrible commission structure. Bonus is based on socialism. If one person does 10 times the sales, all bonuses are the same. Weak salespeople get lower goals so they can make more money. During a sales contest, weak salespeople earned bigger rewards for less performance. Goals are outrageous! Stores are open 20 or more hours less per week than pre-covid, but goals are 20 to 30 percent higher than they were. No matter how well you perform, the MSL and RVP are NEVER satisfied. You're expected to bring your iPad home and call customers who look at beds online all hours of the day and night. You're expected to spend 90% off your day on the phone harassing previous owners trying to get them to upgrade. Delivery takes 4 to 6 weeks, and if the driver screws up the delivery, or if the Delivery team cancels the delivery, the customer has to wait an additional 4 to 6 weeks for delivery. Cancelations are at an all time high. Customer Service is atcan all time low.

Pros

Sleep Number offers very competitive pay, great benefits, and is an overall great place to work.

Cons

The worst part about Sleep Number is having to work almost every holiday because that is when they have their big sales. There are usually only 3-4 employees per store so that basically means that everyone has to work on the busy sales holidays. They used to really push for Store Managers to do outside events, but don't always give them the tools that they need to make it a successful event. These events are largely a huge waste of time and energy. Time that would be better used doing other things to improve the store.