Sleep Number Corporation Reviews | Glassdoor

Sleep Number Corporation Reviews

Updated January 16, 2019
562 reviews

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3.5
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Sleep Number Corporation President and CEO Shelly Ibach
Shelly Ibach
298 Ratings

Employee Reviews

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Pros
  • "Great product along with a lot of great staff" (in 67 reviews)

  • "It's definitely an exciting time to be at Sleep Number" (in 58 reviews)

Cons
  • "Small teams can be tough on work/life balance" (in 46 reviews)

  • "Ever changing priorities of upper management" (in 48 reviews)

More Pros and Cons

  1. Featured Review

    "Outstanding Company Culture,Values and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Saint Louis, MO
    Former Employee - District Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation (More than 3 years)

    Pros

    Excellent senior leadership and strong communication with the field.

     Sleepnumber is true to its company mission and values with store teams.

    Strong corporate training team to educate stores sales teams on a on going basis.

    Excellent pay, benefits and 401(K) for all employees.

    Many many opportunities for career advancement as this company is growing and opening stores!

    Cons

    If you love sales you will excel with Sleepnumber!

    The company gives you all the tools you need to SUCCEED.

    There are not many cons with this company.

    Advice to Management

    KEEP UP the great communication as well as listening to the field on a regular basis.

    I appreciated the senior management being true to the company values and exhibiting them in their actions.

    My Regional VP showed strong support and did some extraordinary things as well as going above and beyond for employees in my market.


  2. Helpful (1)

    "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Houston, TX
    Current Employee - District Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (More than 3 years)

    Pros

    Everything !!!! This position does not feel like a retail role instead you will feel like a true brand ambassador this is the best sales organization I’ve ever worked for the passion for improving sleep quality and individualization is 100% legit. The grass is green at Sleep Number come onboard you will not regret it.

    Cons

    Slow CRM but a lot of money was invested so we must make it work .

    Advice to Management

    Keep doing what you are doing !!!

  3. "Love my job as a Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kenosha, WI
    Current Employee - Store Manager in Kenosha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (More than 8 years)

    Pros

    Great atmosphere, benefits are awesome, commission base , but it’s worth it, hours are super, work life balance. Great MSL’s
    The money for the Manager is fantastic, bonuses, commission and more bonuses.

    Cons

    Realigned the district but it’s ok, maybe let the new employees get their beds earlier so they can sell them better.

    Advice to Management

    None I love them!


  4. "Great Bonus Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Professional in Houston, TX
    Current Employee - Sales Professional in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (Less than a year)

    Pros

    This is the most satisfaction I have ever had working in a sales job. My customer's life is being changed by the product we sell. I enjoy each day, especially pay day. Their three tier commision plan pays big for performance

    Cons

    Takes a couple of months to learn what is needed about the product and probably another six before you have full knowledge to handle all situations. Training is very specific to help get you to that place. Worse part of job is the Siebel system. It is slow and overly complicated for doing simple task like refunds and exchanges.

    Advice to Management

    None. I love how we truly work with a team concept


  5. "Sleep Number Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sleep Number Corporation full-time (Less than a year)

    Pros

    some coworkers were great and entertaining during long quiet periods

    Cons

    poor management and lack of customers


  6. "Sales Promotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time

    Pros

    Fun, collaborative, great people, innovative

    Cons

    Growth opportunities , compensation, and flexibility


  7. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time

    Pros

    Pay for performance and get paid for your worth

    Cons

    Work on holidays but that’s where money is made.

  8. "Very positive !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Professional in Staten Island, NY
    Current Employee - Sleep Professional in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (Less than a year)

    Pros

    My management cares about us...very positive experience,great benefits

    Cons

    Retail is retail...lol..but its scheduling is one of the best I've had!

    Advice to Management

    Keep it going!


  9. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Sleep Number Corporation full-time

    Pros

    The commission structure is actually very good. Especially if the store hits it's goal.

    Cons

    Constant uncertainty about job security.

    Advice to Management

    Be more proactive in driving business into the stores instead of placing all that responsibility on the sales staff.


  10. "sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number Corporation full-time

    Pros

    nice people that work there

    Cons

    hours and high pressure sales