Sleep Number Corporation Reviews | Glassdoor

Sleep Number Corporation Reviews

Updated March 21, 2019
578 reviews

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3.5
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Sleep Number Corporation President and CEO Shelly Ibach
Shelly Ibach
303 Ratings

Employee Reviews

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Pros
  • "Great product along with a lot of great staff" (in 68 reviews)

  • "Working for Sleep Number has always given the better reasons though" (in 58 reviews)

Cons
  • "Small teams can be tough on work/life balance" (in 47 reviews)

  • "Ever changing priorities of upper management" (in 48 reviews)

More Pros and Cons

  1. Featured Review

    "Outstanding Company Culture,Values and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in Saint Louis, MO
    Former Employee - District Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation (More than 3 years)

    Pros

    Excellent senior leadership and strong communication with the field.

     Sleepnumber is true to its company mission and values with store teams.

    Strong corporate training team to educate stores sales teams on a on going basis.

    Excellent pay, benefits and 401(K) for all employees.

    Many many opportunities for career advancement as this company is growing and opening stores!

    Cons

    If you love sales you will excel with Sleepnumber!

    The company gives you all the tools you need to SUCCEED.

    There are not many cons with this company.

    Advice to Management

    KEEP UP the great communication as well as listening to the field on a regular basis.

    I appreciated the senior management being true to the company values and exhibiting them in their actions.

    My Regional VP showed strong support and did some extraordinary things as well as going above and beyond for employees in my market.


  2. "Create your Own World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Professional
    Current Employee - Sleep Professional
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (More than a year)

    Pros

    Reasonable Pay; Company Moves Forward At The Speed Of Light

    Cons

    No Real Training (Depending On What Location)

    Advice to Management

    Learn Before You Teach

    Sleep Number Corporation Response

    Mar 12, 2019 – Senior Program Manager, Recruitment Marketing

    Appreciate the 5-star review! And you're right -- as a growth company, we do move and innovate pretty quickly. Sorry you didn't feel like you received enough training. If you have feedback about the... More

  3. "Decent pay but long hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Delivery Technician in Pittsburgh, PA
    Former Employee - Home Delivery Technician in Pittsburgh, PA
    Recommends

    I worked at Sleep Number Corporation full-time (More than a year)

    Pros

    Very light supervision during the day as long as you stay on schedule.

    Cons

    It's just you and 1 other person in a truck all day. So you better like that person or it's rough.


  4. "Store Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader in San Jose, CA
    Current Employee - Store Leader in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (More than 3 years)

    Pros

    Helping folks learn to sleep better is incredible!
    Innovative products that have cutting edge design.
    Company puts faith in it’s people to improve lives.
    Well designed showrooms are inviting.

    Cons

    None. The career you can create here by helping others is rewarding.

    Advice to Management

    Continue putting your faith in the people as they are your greatest asset.


  5. "Best retail sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sleep Number Corporation full-time (More than a year)

    Pros

    Great pay comparative to other retail sales
    Provide great training and learning environment
    Care for employees and customers

    Cons

    Retail hours
    Very corporate structure
    Need to be willing to move for good chance at advancement

    Sleep Number Corporation Response

    Mar 12, 2019 – Senior Program Manager, Recruitment Marketing

    Thanks for sharing your feedback about working retail for Sleep Number. Glad you recommend being part of the team (for all the reasons you mention). We know that retail hours aren't for everyone... More


  6. "It is a job, that may or may not pay your bills."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time (More than 8 years)

    Pros

    Great sales culture. Selling by Numbers is a proven formula for success.

    Cons

    Call lists that don't really drive business.


  7. Helpful (2)

    "Suckers, not sleepers in SleepIQ Labs of San Jose"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sleep Number Corporation full-time (More than 5 years)

    Pros

    They sell you a $5K bed for only a half price. They hire engineering managers from HP.

    Cons

    A caste of ineffective managers that don't know what they are doing

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor
    Former Employee - Contractor

    I worked at Sleep Number Corporation part-time (Less than a year)

    Pros

    Nice culture at the company

    Cons

    No significant cons I can think of

    Sleep Number Corporation Response

    Mar 4, 2019 – Senior Program Manager, Recruitment Marketing

    Thanks for stopping by to share your experience. All the best! -- Kellie


  9. Helpful (3)

    "Great Job. Just wasn't for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Denver, CO
    Former Employee - Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time (More than a year)

    Pros

    Great Product. Love the customers. Easy work. Great company overall with opportunity for growth if you are willing to master corporate speak. The money is great if you can sell.

    Cons

    Way too many hours. Zero Work/Life Balance. You are supposed to get 2 days off but that does not happen if your store is behind, there is a meeting, you are on the event team, etc. I received my days off probably once a month.

    Be prepare to write up your team for having a bad month. They may be stellar employees but everyone is being written up. It's demoralizing.

    Advice to Management

    Hire from within more than you do. All of the store managers that were hired from the outside while I was there could not perform. If they can't skill practice the SBN...who's training their team?


  10. "A job with Purpose. I love working at Sleep Number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time (More than 10 years)

    Pros

    It's a performance based pay structure, so you must hit goals and beyond to achieve nice paychecks.

    Cons

    Slow paced compared to most all other retail type of jobs.

    Sleep Number Corporation Response

    Mar 4, 2019 – Senior Program Manager, Recruitment Marketing

    Glad you can feel that we're a purpose-driven company! It's really at the center of our mission of improving lives. Thanks for making a difference for our customers! -- Kellie