Sleep Number Corporation Reviews | Glassdoor

Sleep Number Corporation Reviews

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Found 575 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
81%
Approve of CEO
Sleep Number Corporation CEO Shelly Ibach
Shelly Ibach
303 Ratings
Pros
  • "Great product along with a lot of great staff(in 68 reviews)

  • "Working for Sleep Number has always given the better reasons though(in 58 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Outstanding Company Culture,Values and Leadership"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - District Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation for more than 4 years

    Pros

    Excellent senior leadership and strong communication with the field. Sleepnumber is true to its company mission and values with store teams. Strong corporate training team to educate stores sales teams on a on going basis. Excellent pay, benefits and 401(K) for all employees. Many many opportunities for career advancement as this company is growing and opening stores!

    Cons

    If you love sales you will excel with Sleepnumber! The company gives you all the tools you need to SUCCEED. There are not many cons with this company.

    Advice to Management

    KEEP UP the great communication as well as listening to the field on a regular basis. I appreciated the senior management being true to the company values and exhibiting them in their actions. My Regional VP showed strong support and did some extraordinary things as well as going above and beyond for employees in my market.

  2. "Create your Own World"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sleep Professional 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time for more than 2 years

    Pros

    Reasonable Pay; Company Moves Forward At The Speed Of Light

    Cons

    No Real Training (Depending On What Location)

    Advice to Management

    Learn Before You Teach

    Sleep Number Corporation Response

    March 12, 2019Senior Program Manager, Recruitment Marketing

    Appreciate the 5-star review! And you're right -- as a growth company, we do move and innovate pretty quickly. Sorry you didn't feel like you received enough training. If you have feedback about the Sleep Number learning paths (the sequence of learning activities that help team members ...

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  3. "Best retail sales position"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sleep Number Corporation full-time for more than 2 years

    Pros

    Great pay comparative to other retail sales Provide great training and learning environment Care for employees and customers

    Cons

    Retail hours Very corporate structure Need to be willing to move for good chance at advancement

    Sleep Number Corporation Response

    March 12, 2019Senior Program Manager, Recruitment Marketing

    Thanks for sharing your feedback about working retail for Sleep Number. Glad you recommend being part of the team (for all the reasons you mention). We know that retail hours aren't for everyone -- thanks for being willing to work them in order to take great care of our customers. ...

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  4. "It is a job, that may or may not pay your bills."

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time for more than 9 years

    Pros

    Great sales culture. Selling by Numbers is a proven formula for success.

    Cons

    Call lists that don't really drive business.

  5. Helpful (1)

    "Suckers, not sleepers in SleepIQ Labs of San Jose"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sleep Number Corporation full-time for more than 6 years

    Pros

    They sell you a $5K bed for only a half price. They hire engineering managers from HP.

    Cons

    A caste of ineffective managers that don't know what they are doing

  6. "Great company to work for"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor 

    I worked at Sleep Number Corporation part-time for more than a year

    Pros

    Nice culture at the company

    Cons

    No significant cons I can think of

    Sleep Number Corporation Response

    March 4, 2019Senior Program Manager, Recruitment Marketing

    Thanks for stopping by to share your experience. All the best! -- Kellie

  7. Helpful (3)

    "Great Job. Just wasn't for me."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sleep Number Corporation full-time for more than 2 years

    Pros

    Great Product. Love the customers. Easy work. Great company overall with opportunity for growth if you are willing to master corporate speak. The money is great if you can sell.

    Cons

    Way too many hours. Zero Work/Life Balance. You are supposed to get 2 days off but that does not happen if your store is behind, there is a meeting, you are on the event team, etc. I received my days off probably once a month. Be prepare to write up your team for having a bad month. They may be stellar employees but everyone is being written up. It's demoralizing.

    Advice to Management

    Hire from within more than you do. All of the store managers that were hired from the outside while I was there could not perform. If they can't skill practice the SBN...who's training their team?

  8. "A job with Purpose. I love working at Sleep Number"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number Corporation full-time for more than 20 years

    Pros

    It's a performance based pay structure, so you must hit goals and beyond to achieve nice paychecks.

    Cons

    Slow paced compared to most all other retail type of jobs.

    Sleep Number Corporation Response

    March 4, 2019Senior Program Manager, Recruitment Marketing

    Glad you can feel that we're a purpose-driven company! It's really at the center of our mission of improving lives. Thanks for making a difference for our customers! -- Kellie

  9. Helpful (4)

    "Not a horrible experience"

    StarStarStarStarStar
      Former Employee - Store Manager 

      I worked at Sleep Number Corporation full-time for more than 4 years

      Pros

      Loved the folks I worked with. The store bonus was great! The beds really do help people sleep better and that is why I worked there.

      Cons

      Goals are inflated to make it impossible to reach so they don't have to pay out the bonuses. We all figured they do that to save money and then blame the store level employees for not doing a good enough job.

      Advice to Management

      Respect and appreciate your store level employees. I was told by the CEO that the employees are the most valuable asset to Sleep Number. That sounded lovely, but upper management needs to act like that is a true statement.

    • Helpful (2)

      "Right Place if Work is you life"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in Minneapolis, MN
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Sleep Number Corporation full-time for more than 2 years

      Pros

      Good product, relevant product line.

      Cons

      Company lead by an opportunist who does not care for customer or employees

      Advice to Management

      Review lost employees. You would be better served keeping them.

      Sleep Number Corporation Response

      March 4, 2019Senior Program Manager, Recruitment Marketing

      We're definitely a customer-driven organization -- sorry you left Sleep Number feeling like that's not the case. We do exit surveys for our team members and use the information we gather to strengthen what's working and to address what's not. Hope you took the time to share your ...

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    Found 575 reviews