Sleep Number Corporation Reviews

Pros

At no point do you ever feel like the tools to be successful at your job were not available to use. The company focuses on a mix of servant-leadership along with the push of constant growth and training. As a result of this mixed system, it feels like your leader is both taking care of you and push you to grow to help you do some extraordinary things.

There is also a huge focus on the the overall health and wellness technology aspect of the company that not only gives a great story to share with your customers but also family and friends.

What separates a job from a career is the ability to identify the value and passion you bring to both your customers and employees or lives and with that in mind, Sleep Number will truly never lack value or passion.

Advice to Management

Being one of the most innovative companies in the industry means that sometimes our path looks harder, tougher and more callous than staying on the safe road. Please continue down this innovative path. The experiences, products and stories that we get to tell people not only create a stronger brand identity but allow us to engage with people on a separate level that resonates much louder. Some companies beat their dumb louder, Sleep Number just enjoys the music. You ask your employees in retail to be bold and have a genuine conversation everyday on solutions that will work for them. My ask for management is to be bold enough to keep innovating people, products and processes so we can keep telling our story to more people.

Pros

I love that Sleep Number is on a journey to become one of the world’s most beloved brands through a culture of passion, integrity, innovation, courage, and teamwork. Every individual is critical to delivering the Sleep Number Brand Promise, which is to improve lives by individualizing Sleep Experiences. At the core, Sleep Number sells a bed that no other competitor has. Sleep Number smart beds provide each sleeper with an individualized Sleep Number setting that goes to work when you go to sleep. It continuously adjusts the support and comfort of your bed to keep you asleep throughout the night. And there is so much more to help fall asleep faster and keep sleeping longer …. automatic foot warming, snore control, a cool/warm comfort layer like hot and cool seats in our cars … and when you wake up Sleep Number smart beds tell you how you slept with the ability to integrate into your daily life-tracking apps.
I also love important responsibilities that every employee is given. For me, it’s leading the team who owns the Sleep Number customer sales and service experience including all the training to empower front-line sleep professionals to be the best. Everyone at Sleep Number works hard and tries to focus on about 3 priorities at a time, then as each priority is complete we move the next one up to deliver. It’s always challenging yet fun to sync up all our individual priorities to deliver significant overall success.

Advice to Management

I am part of Sleep Number management and believe we are never perfect, so we must be committed to listening to customers, employees and each other. I led a session with top sales performers to advise “management” on an important upcoming decision, and the top performers recommended two distinctly different strategies. The vote was 51% for strategy #1 and 49% for strategy #2. We agreed that ultimatly someone, or a small team, need to make the final call. My advice to every decision maker at Sleep Number is to gather diverse perspectives then decide with an explanation on “Why” it is best for our customers, “How” the decision was made, then “What” actions are needed.

Pros

Great product along with a lot of great staff!

Advice to Management

You really need better transparency in regard to store goals.

Pros

Fantastic work environment and people

Advice to Management

Communication communication communication

Pros

Great people. Great product. Fun environment. You really feel like you are making a difference both internally and in the customers’ lives.

Advice to Management

Remember that you’ve significantly grown over the years and staff accordingly.

Pros

Great working environment, you can meet some life long friends, management listens to complaints & tried to advocate for change and growth, the pay, room for advancing to speciality teams

Advice to Management

Pay attention to each member in your pod, inform your new hires of the attendance policy detail by detail for the first couple of weeks during & after the training process

Pros

Great pay structure awesome bonus

Advice to Management

Keep your employees closer to home. Just because you have a top performing store doesnt mean you can't move some salea people around. The store is based on volume. I drove over 50 miles a day because the MSL didn't want to move me to a top performing store

Pros

Regional Manager is amazing, travels and sacrifices a lot for his team

Advice to Management

Focus on better hiring and keep working hard the right people will come

Pros

On the right team this can be a very rewarding and lucrative job. I have greatly enjoyed going to work and the compensation plan is well structured assuming your willing to earn your commission.

Advice to Management

Make sales goals more realistic. When your best sales people have a conversion of 60%+ (well above the average), and still cannot hit goal it is time to find new ways to drive more traffic into the store.

Pros

This is a great company to work for!