Sleep Number Corporation Reviews | Glassdoor
Sleep Number Corporation Reviews
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    Found 575 reviews

    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    62%
    Recommend to a Friend
    81%
    Approve of CEO
    Sleep Number Corporation CEO Shelly Ibach
    Shelly Ibach
    303 Ratings
    Pros

    • "Great product along with a lot of great staff" (in 68 reviews)

    • "Working for Sleep Number has always given the better reasons though" (in 58 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      "Outstanding Company Culture,Values and Leadership"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - District Manager in Saint Louis, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sleep Number Corporation for more than 4 years

      Pros

      Excellent senior leadership and strong communication with the field. Sleepnumber is true to its company mission and values with store teams. Strong corporate training team to educate stores sales teams on a on going basis. Excellent pay, benefits and 401(K) for all employees. Many many opportunities for career advancement as this company is growing and opening stores!

      Cons

      If you love sales you will excel with Sleepnumber! The company gives you all the tools you need to SUCCEED. There are not many cons with this company.

      Advice to Management

      KEEP UP the great communication as well as listening to the field on a regular basis. I appreciated the senior management being true to the company values and exhibiting them in their actions. My Regional VP showed strong support and did some extraordinary things as well as going above and beyond for employees in my market.

    2. "Create your Own World"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sleep Professional 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sleep Number Corporation full-time for more than 2 years

      Pros

      Reasonable Pay; Company Moves Forward At The Speed Of Light

      Cons

      No Real Training (Depending On What Location)

      Advice to Management

      Learn Before You Teach

      Sleep Number Corporation Response

      March 12, 2019 – Senior Program Manager, Recruitment Marketing

      Appreciate the 5-star review! And you're right -- as a growth company, we do move and innovate pretty quickly. Sorry you didn't feel like you received enough training. If you have feedback about the Sleep Number learning paths (the sequence of learning activities that help team members ...

      Show More
      3. Join the Sleep Number Corporation team
      See Our Latest Jobs

    3. "Best retail sales position"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Sleep Number Corporation full-time for more than 2 years

      Pros

      Great pay comparative to other retail sales Provide great training and learning environment Care for employees and customers

      Cons

      Retail hours Very corporate structure Need to be willing to move for good chance at advancement

      Sleep Number Corporation Response

      March 12, 2019 – Senior Program Manager, Recruitment Marketing

      Thanks for sharing your feedback about working retail for Sleep Number. Glad you recommend being part of the team (for all the reasons you mention). We know that retail hours aren't for everyone -- thanks for being willing to work them in order to take great care of our customers. ...

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    4. "It is a job, that may or may not pay your bills."

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Sleep Number Corporation full-time for more than 9 years

      Pros

      Great sales culture. Selling by Numbers is a proven formula for success.

      Cons

      Call lists that don't really drive business.

    5. Helpful (1)

      "Suckers, not sleepers in SleepIQ Labs of San Jose"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in San Jose, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Sleep Number Corporation full-time for more than 6 years

      Pros

      They sell you a $5K bed for only a half price. They hire engineering managers from HP.

      Cons

      A caste of ineffective managers that don't know what they are doing

    6. "Great company to work for"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      Former Employee - Contractor 

      I worked at Sleep Number Corporation part-time for more than a year

      Pros

      Nice culture at the company

      Cons

      No significant cons I can think of

      Sleep Number Corporation Response

      March 4, 2019 – Senior Program Manager, Recruitment Marketing

      Thanks for stopping by to share your experience. All the best! -- Kellie

    7. Helpful (3)

      "Great Job. Just wasn't for me."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Denver, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sleep Number Corporation full-time for more than 2 years

      Pros

      Great Product. Love the customers. Easy work. Great company overall with opportunity for growth if you are willing to master corporate speak. The money is great if you can sell.

      Cons

      Way too many hours. Zero Work/Life Balance. You are supposed to get 2 days off but that does not happen if your store is behind, there is a meeting, you are on the event team, etc. I received my days off probably once a month. Be prepare to write up your team for having a bad month. They may be stellar employees but everyone is being written up. It's demoralizing.

      Advice to Management

      Hire from within more than you do. All of the store managers that were hired from the outside while I was there could not perform. If they can't skill practice the SBN...who's training their team?

    8. "A job with Purpose. I love working at Sleep Number"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sleep Number Corporation full-time for more than 20 years

      Pros

      It's a performance based pay structure, so you must hit goals and beyond to achieve nice paychecks.

      Cons

      Slow paced compared to most all other retail type of jobs.

      Sleep Number Corporation Response

      March 4, 2019 – Senior Program Manager, Recruitment Marketing

      Glad you can feel that we're a purpose-driven company! It's really at the center of our mission of improving lives. Thanks for making a difference for our customers! -- Kellie

    9. Helpful (4)

      "Not a horrible experience"

      StarStarStarStarStar
        Former Employee - Store Manager 

        I worked at Sleep Number Corporation full-time for more than 4 years

        Pros

        Loved the folks I worked with. The store bonus was great! The beds really do help people sleep better and that is why I worked there.

        Cons

        Goals are inflated to make it impossible to reach so they don't have to pay out the bonuses. We all figured they do that to save money and then blame the store level employees for not doing a good enough job.

        Advice to Management

        Respect and appreciate your store level employees. I was told by the CEO that the employees are the most valuable asset to Sleep Number. That sounded lovely, but upper management needs to act like that is a true statement.

      • Helpful (2)

        "Right Place if Work is you life"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Manager in Minneapolis, MN
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Sleep Number Corporation full-time for more than 2 years

        Pros

        Good product, relevant product line.

        Cons

        Company lead by an opportunist who does not care for customer or employees

        Advice to Management

        Review lost employees. You would be better served keeping them.

        Sleep Number Corporation Response

        March 4, 2019 – Senior Program Manager, Recruitment Marketing

        We're definitely a customer-driven organization -- sorry you left Sleep Number feeling like that's not the case. We do exit surveys for our team members and use the information we gather to strengthen what's working and to address what's not. Hope you took the time to share your ...

        Show More
      Found 575 reviews