Sleep Number by Select Comfort Reviews | Glassdoor

Sleep Number by Select Comfort Reviews

Updated May 23, 2017
91 reviews

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4.0
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Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
42 Ratings

91 Employee Reviews

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Pros
  • This is a great product, innovative company (in 57 reviews)

  • Sleep Number encourages career development and highlights employees with an interactive recognition program (in 45 reviews)

Cons
  • There is little work life balance (in 28 reviews)

  • Upper management doesn't care that certain employees abuse discounts reserved for specific circumstances (in 42 reviews)

More Pros and Cons

  1. Helpful (1)

    "Select Comfort is the best retail job I have ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Mishawaka, IN
    Current Employee - Store Manager in Mishawaka, IN
    Recommends
    Approves of CEO

    Pros

    Company cares about the people that work there and reward high performance with high pay.

    Cons

    Retail and weekend/evenings are required monthly and aggressive growth is expected.


  2. Helpful (6)

    "Great for the person not wanting to move up in the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Expert in Dallas, TX
    Current Employee - Sleep Expert in Dallas, TX
    Approves of CEO

    Pros

    * good training
    * great for person new to sales
    * salary + commission
    * reasonable hours
    * full time easy workload

    Cons

    * very corporately managed little room for new ideas or customization in your store to target customers
    * BORING... you just sit there most days
    * slim chance of promotion within company
    * have to work weekends of you will not hit goal

    Advice to Management

    Hire the right person for the right job and hire from within based on true numbers and KPI's not who tells you what you want to hear.

    the person who speaks her mind gets blackballed and the puppet with no experience gets to manage. this needs to change


  3. "I love the product and love the customers. Not only do I make a $, but I get to make a difference in peoples lives."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jackson, MS
    Current Employee - Anonymous Employee in Jackson, MS
    Recommends
    No opinion of CEO

    Pros

    Small box store, team spirit, fun to work, meet people and change lives.

    Cons

    Manager centric. Good Manager, good store. Bad Manager, bad store inviornment.

    Advice to Management

    Continue to listen to your people.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great company and good career advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Professional in Tampa, FL
    Current Employee - Sales Professional in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number by Select Comfort full-time (Less than a year)

    Pros

    40 hour work weeks, some weekends off, flexible schedule, hourly pay, commission, and bonus's. Great training, great tools, and friendly environment.

    Cons

    Work major holidays and some weekends.


  6. Helpful (2)

    "Store Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Orlando, FL
    Current Employee - Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Number by Select Comfort full-time (More than 5 years)

    Pros

    Select Comfort sales you are making a difference in your customers lives. The product will change your life in many ways, it will help wit your health,relaxes and stress relief, weight control.
    and you are well compensated for helping others.

    Cons

    As the company develops and grows it is just 26 years in the market it is going through a transition process to fine tune operations to better serve customers and this process keep you in an ever changing and your direction and work load is always growing and changing.

    Advice to Management

    It is important to stay up with what your customers want at the same time don't loose focus on your associates they can become overwhelmed with to many different departments giving directions and trying to manage their time.


  7. "Sales Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great sales training, good people

    Cons

    Pay structure changed too often


  8. "Mission driven company with exciting future."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN
    Recommends
    Approves of CEO

    I have been working at Sleep Number by Select Comfort full-time (More than 10 years)

    Pros

    The company is still at that size where there is an opportunity for everyone to make an impact. It's a company you feel good working for knowing how the products help to improve customer's lives everyday. Solid leadership. Culture with strong values. Working with a group of employees continuously focused on improvement and customer satisfaction.

    Cons

    While there is some strong bonus potential, base salary is not as competitive.


  9. "Home Deliver7"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Deliver in Portland, OR
    Current Employee - Home Deliver in Portland, OR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sleep Number by Select Comfort part-time (More than a year)

    Pros

    Ok its an ok job, lack of tools, great co workers, ok pay

    Cons

    not the best pay, ok job, not the worst job, ok job, ok pay

    Advice to Management

    Give guys most tools have lots of fun


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Having customers come back to you and tell you how much they love their new bed and how much better they feel after getting the sleep they were looking for.

    Cons

    Goal expectations were jumped way up over the previous years numbers which made it exceptionally hard to reach.

    Sleep Number by Select Comfort Response

    Nov 22, 2013 – Human Capital

    Thank you for your review! It's great to see that you experienced first hand how customers benefit from the Sleep Number bed.


  11. "Good retail job..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sleep Number by Select Comfort full-time (More than 3 years)

    Pros

    If you like making people's lives better and love sales, it's a great place to work. Job load is fairly easy once you get products down. Hours stay consistent throughout the year unlike a lot of other retailers.

    Cons

    Not a lot of room to move up.


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