Sleep Outfitters Reviews | Glassdoor

Sleep Outfitters Reviews

Updated July 25, 2017
35 reviews

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3.5
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Kim Knopf
22 Ratings

35 Employee Reviews

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  1. Helpful (3)

    "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager in Nashville, TN
    Current Employee - Retail Sales Manager in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sleep Outfitters full-time (More than a year)

    Pros

    Very supportive team. The Territory Sales Manager is top notch, always lends a hand when asked, and will actually take phone calls from employees. Division Vice President always explains policies and changes to processes, commission changes, etc. Both have an open door (or phone line) to employees at all times. Very supportive group to work with.

    Cons

    Long hours, required holiday work, but that is what this business is all about.

    Advice to Management

    Possibly helping out sales teams by finding out a way to help us have a little time away from our stores.


  2. "Job Security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Clarksville, TN
    Current Employee - Store Manager in Clarksville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    - Able to set your own income - no caps on commission
    - Coworkers are some of the best people I have ever met
    - I am lucky to have the best TSM of the company - leads by example
    - Easiest job I have ever had - able to complete all tasks with no pressure
    - Taught me a lot about public relations
    - Great Benefits (short term / accident / misc policies) very reasonably priced
    - 401K with company match after 1 year
    - Great PTO policy ( I think about 2 weeks a year to use as sick time or vacation)

    Cons

    - Long Hours
    - Work Holidays - but that is where all the money is at
    - Pay plan changes frequently

    Advice to Management

    Need better advertising to drive more traffic in the stores

  3. "employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA
    Current Employee - RSA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 5 years)

    Pros

    Great Company , you have the choice of standing, sitting, even doing some exercising . If you like helping people you can.

    Cons

    The hours are long but not strenuous, traffic can be sporadic, Few holidays off.

    Advice to Management

    We have the best Management, monthly schedule posted two weeks in advance. Birthday's off. Treat me like you want to be treated.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    I really like not being on my feet all day and not having to sit all day either. I like being able to manager my store. I enjoy being able to listen to soft music in the background. During down time is when I do other small task i.e. thank you notes.

    Cons

    The hours are long but not strenuous. Traffic can be sporadic. Few holidays off.

    Advice to Management

    Birthdays off with pay. Being a Veteran I'd like to have Veterans' Day off every year. Monthly schedules posted early enough to know when to schedule other appointments. Live under the motto "Do unto others and you'd want them to do unto you."


  5. Helpful (3)

    "Horrible Corporate Mgt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parkersburg, WV
    Current Employee - Anonymous Employee in Parkersburg, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    If you stay long enough a discount on a purchase. If your store is close enough to the warehouse you can make money.

    Cons

    Thousands!!!!!

    We are paid on delivery, under the new delivery program put in place, my store only has 2 days a week for delivery. This will cost my store and me thousands of dollars a year.
    We use to offer 7 day a week delivery and my far the best delivery service around.

    New pay plan has more mentions of penalties and fines over bonus and commission.

    New corporate mgt hires are costing the companied hundreds of thousands of dollars, which in return cost employees thousands of dollar.

    75% of work force making minimum wage under new pay plan but told we should be glad to have a job.

    Advice to Management

    Kim is out of touch with reality, hired all those executive who are destroying this company day by day.


  6. "My best job so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Louisville, KY
    Current Employee - RSA in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than a year)

    Pros

    Laid back atmosphere and great co-workers. Solid training hard work is rewarded.

    Cons

    Weekend hours but that's when a lot of money can be made.

    Advice to Management

    None


  7. Helpful (3)

    "No career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sleep Outfitters full-time

    Pros

    It was a relaxed work environment and the managers offer good help.

    Cons

    All commission based and too saturated of a market.

    Advice to Management

    Offer a base salary to your workers.

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    True sales environment, comfortable environment, great support with customer service and delivery teams.

    Cons

    Holidays, night, and weekends.....but if you work retail, it's part and parcel of what's expected.

    Advice to Management

    na


  9. "Retail sale associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    Learnig this job, I have always been a hands on worker enjoying what I creat for the customer!!

    Cons

    Never been a RSA before but learning it for the first time. It takes practice and dedication and I am giving it that. Having ADHD being in a box and not getting out there is a little daughting.

    Advice to Management

    I don't mess around!! I work effeicianty and promptly and make sure all my customers are happy before I leave thier site!


  10. Helpful (3)

    "Poor employment investment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sleep Outfitters (More than a year)

    Pros

    Not physically demanding work
    Generous mattress purchases program

    Cons

    Long boring hours - 11 hour days
    Compensation only, with minimum wage guarantee, significant number of employees earning min wage
    Wage changes recently have negatively impacted
    the earnings of employees
    Very poor traffic in most Louisville area stores
    High turn over of employees
    Too much high school drama, which appears to be started by midmanagement
    Work life balance does not exist
    Schedules posted day before the start of work week
    Can be scheduled to work in any store within a 50 mile radius (you find this out after hired)
    Management always making deals, seldom follows through

    Advice to Management

    Cut out mid management
    Adequately compensate sales personnel
    Balanced employees have a longer life span


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