Sleep Outfitters Reviews | Glassdoor

Sleep Outfitters Reviews

Updated February 3, 2017
30 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Kim Knopf
19 Ratings

30 Employee Reviews

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  1. "My best job so far!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Louisville, KY
    Current Employee - RSA in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than a year)

    Pros

    Laid back atmosphere and great co-workers. Solid training hard work is rewarded.

    Cons

    Weekend hours but that's when a lot of money can be made.

    Advice to Management

    None


  2. "Retail sale associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    Learnig this job, I have always been a hands on worker enjoying what I creat for the customer!!

    Cons

    Never been a RSA before but learning it for the first time. It takes practice and dedication and I am giving it that. Having ADHD being in a box and not getting out there is a little daughting.

    Advice to Management

    I don't mess around!! I work effeicianty and promptly and make sure all my customers are happy before I leave thier site!


  3. "Poor employment investment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sleep Outfitters (More than a year)

    Pros

    Not physically demanding work
    Generous mattress purchases program

    Cons

    Long boring hours - 11 hour days
    Compensation only, with minimum wage guarantee, significant number of employees earning min wage
    Wage changes recently have negatively impacted
    the earnings of employees
    Very poor traffic in most Louisville area stores
    High turn over of employees
    Too much high school drama, which appears to be started by midmanagement
    Work life balance does not exist
    Schedules posted day before the start of work week
    Can be scheduled to work in any store within a 50 mile radius (you find this out after hired)
    Management always making deals, seldom follows through

    Advice to Management

    Cut out mid management
    Adequately compensate sales personnel
    Balanced employees have a longer life span


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  5. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Louisville, KY
    Current Employee - Sales Manager in Louisville, KY
    Recommends
    Positive Outlook

    I have been working at Sleep Outfitters full-time (More than a year)

    Pros

    Large Organization, Pay (around the Holidays especially), Flexible schedule, and a fun group of people to be around.

    Cons

    Long hours, lack of co-worker interaction/activities, more capable sales people could be promoted quicker.

    Advice to Management

    Promote winners so they stick around.


  6. "Outfitting for Sleep - Part Deux Electric Boogaloo."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Lexington-Fayette, KY
    Former Employee - Store Manager in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sleep Outfitters full-time (More than 8 years)

    Pros

    Enough alone time to develop a mental disorder.

    Cons

    Sleep Outfitters: Schrodinger's store. Is there a living associate within the store? We have no idea!

    Advice to Management

    You hire alcoholics. Stop that.


  7. "Rewarding, relaxing work-- great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Nashville, TN
    Current Employee - Store Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    Originally, I hired on just until I could find something better, but I found that I really like the work and the people. If I need off, they do everything possible to accommodate my schedule. The pay is good, and this is the first time I have had benefits in forever. I really like that it is a relaxed work day. This may be cheesy, but it feels good when somebody comes in with pain and I'm able to help them feel better, and it happens every week. Getting thank-you notes from customers is pretty cool, and I had one lady bake me an awesome chocolate cake!! This job hits the sweet spot of relaxed but also making good money.

    Cons

    The downside is the long hours-- 50 hours a week, but I guess that is getting more standard anywhere you go.

    Advice to Management

    If I had any advice to the management of the company? Hmm. I dunno-- Margarita Happy Hour every day? When I first started here, I would have had a ton of smart ideas, but the more I work here, the more I see they've pretty much got it dialed in. Oh, WAIT!! Here's one-- give us more metrics to track our sales progress-- let us see more of our profitability, track our returns, see which items are making us the most money, etc.


  8. Helpful (1)

    "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Nashville, TN
    Former Employee - Store Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sleep Outfitters full-time (More than a year)

    Pros

    There are no pros here. They will take all of your commissions away. It is a shame I need to give them one star. Only the brown nosers get decent stores.

    Cons

    You cannot leave the store. You work from 9:00 to 8:30. Do not work there unless you want to be extremely bored.

    Advice to Management

    It is amazing thatyou own a private plane and fly to all of your stores but don't pay your employees anything. Greedy, greedy!


  9. "Store Manager-Sleep Outfitters Nashville"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Nashville, TN
    Current Employee - Store Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sleep Outfitters full-time (More than 3 years)

    Pros

    Relaxed work environment, friendly co-workers, and a great job if you like meeting people and helping them solve problems. The pay is decent for the work involved, and if you stick with it, the pay is excessive. :)

    Cons

    Long hours, and you work every holiday. There is a little bit of Jr. High drama, but you find that anywhere, I guess. Starting out, it is difficult to get up to speed, but everyone helps out.

    Advice to Management

    Pay your employees better-- the economy is recovering, and you can't keep talent at low salaries. Store Manager pay is okay, but retail associates can struggle in an off month-- that should be fixed.


  10. Helpful (1)

    "long hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Columbus, OH
    Former Employee - Retail Sales Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    none that I can think of.

    Cons

    Expect to work 6 days with a 11.5 hour shift.
    Most work weeks, you will have one day off.
    Lots of management that are "cheerleaders".
    $

    Advice to Management

    Get rid of the mid level sales managers.
    Trim the fat .


  11. Helpful (1)

    "A little boring, commission only, need to be in a good store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lexington, KY
    Former Employee - Sales Associate in Lexington, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sleep Outfitters full-time (Less than a year)

    Pros

    They give you good sales training and seem to care about their employees. Give you the freedom to sell how you want, and you get acclimated to top down selling.

    Cons

    Most markets are saturated so there isn't enough traffic for all stores, so you have to be in a busy store to make any money. Also, being commission only makes it difficult to make great money. A lot of the times, you are in the store by yourself, which is boring if no customers stop by which does happen.

    Advice to Management

    Make sure the store managers don't give terrible shifts to the other employees, because I have seen this happen, where only the store managers make good money and the rest do not. There needs to be a salary base, so if no one comes to the store, you don't leave that shift with no money.


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