Smart IMS reviews

4.6

92% would recommend to a friend

(203 total reviews)
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Amar Reddy

94% approve of CEO

90% positive business outlook

Smart IMS has an employee rating of 4.6 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smart IMS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

203 reviews
1.0
Apr 3, 2020

Completely unprofessional and disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

Interview process took longer than 2 hours and required waiting for multiple staff members to accommodate available timings instead of standard preparation. Process was difficult as they had 5 people interview me within the first 2 hours of meeting me. Interview process was a little much when the job required knowledge on sd-wan. I was told that the job was mine and the operations manager had discussed base salary as well as paid vacation with me and shook my hand and congratulated me. Shortly after I requested that he send me an offer letter over email however it was never received, a few days later I get a call back from them stating that I have to meet with another member of the team in order to get the position. I was reluctant to follow through however I did, I prepped myself for the time the second interview was supposed to be held, after 10 minutes of waiting for the member to join I called the operations manager to find out what was going on. He mentioned that the member was tied up on a call and two other members would join on the interviewers behalf. This never happened. I called back twice trying to reach the team in order to reschedule the interview since no one showed up to the call however they ignored my calls outright. This company does not care enough about its future employees and are strictly unprofessional in providing basic communications around someone’s career search. I nearly thought I had a job since the operations manager congratulated me, still haven’t heard back from them nor have they justified their actions in anyway.

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Smart IMS Response
3y
Regret inconvenience, the Culture might be of the past, today's HR Team is highly grounded and empathetic, while being professional. WE value your feedback. Best Wishes!
4.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

I worked at Smart IMS as a full time employee for more than 6 years and I had an opportunity to work with some outstanding people, hard workers, dedicated employees and a great team amity. It’s a wonderful platform to learn a wide range of niche technologies. its a right place if you wanted to work hard and be rewarded for the effort.

Cons

I don’t think I have something that negatively affected me during my tenure with the company.

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Smart IMS Response
2y
Great to read such reviews, thank you for making an efforts to write positively about Us
1.0
Mar 21, 2019

Do not apply.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice and friendly environment. Excellent people to work with.

Cons

Compensation is well BELOW national standards. No raises or promotions as company promised from day one.

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Smart IMS Response
3y
Thank You for the positive Feedback. We made it better! Compensation process goes through a proper market benchmarking exercise, and a scientific approach is taken with minimal scope for bias. In fact, one of the most stable compensation increases have been given during last few years, and employees are happy too (yes, this is one subject where 100% happiness can not be expected) We believe any commitment in writing is 100% kept up, and our processes are streamlined to the best possible extent today. Regret inconvenience.
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Glassdoor has 220 Smart IMS reviews submitted anonymously by Smart IMS employees. Read employee reviews and ratings on Glassdoor to decide if Smart IMS is right for you.