Smart Smoke Reviews | Glassdoor

Smart Smoke Reviews

4 reviews

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2.8
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Josh Jamerson
1 Rating

Employee Reviews

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  1. "Store Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Lead in Airway Heights, WA
    Former Employee - Store Lead in Airway Heights, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smart Smoke full-time (More than 3 years)

    Pros

    Smart Smoke has flexible hours with a great work atmosphere. They carry a wide range of products and have a wonderful customer base.

    Cons

    There is a lot of down time between customers. Stock is not very well maintained. There is little to no opportunity for advancement.

    Advice to Management

    Work harder on maintaining stock in all locations. Create more opportunities for advancement. Have upper management maintain a more honest and active roll.


  2. "Going to collapse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Spokane, WA
    Former Employee - Anonymous Employee in Spokane, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation was above industry. Benefits and paid time off were good. Was great before ownership got rid of upper management.

    Cons

    Ownership doesn't know what they are doing. Product consistently a generation behind and often had quality issues.Unable to realize they are in a saturated retail environment, not some high pressure sales job. They are too worried about their image. BMWs and Rolexs before inventory. Customers constantly upset because they are unable to get the product they truly wanted. If you didn't work in sales you were looked down on as second class. No advancement opportunities. Long hours with little thanks.

    Advice to Management

    Learn to take advice. Focus on the company before your image. Realize you are not any better than everyone else.

  3. "Best company I have ever worked for!"

    Star Star Star Star Star
    Former Employee - Sales Professional in Spokane, WA
    Former Employee - Sales Professional in Spokane, WA

    I worked at Smart Smoke full-time (More than a year)

    Pros

    I worked for Smart Smoke for longer than any other job I have had. They treated us (the employees) with and unparalleled respect and trust. They expect nothing but the best for their customers including integrity, ethics and honesty. They offer full benefits, fair easy commission structure and even a 90% paid fitness program. I completely disagree with the one negative comment that another supposed former employee stated in all senses. I mean what business of theirs is it to know the profitability of their company anyway? I swear by this company and even have been offer jobs that payed more and refused to leave due to what Smart Smoke stands for to me. Even though I don't work their anymore I always send friends and coworkers there to help kick the cig habit. They seriously care about their staff and show it! They even give back to different charities and have for I believe since the beginning when it first opened... 5/5 stars.

    Cons

    Dealing with non smokers hating us thinking we're trying to sell to non smokers (which is against company policy) but when I did speak to the non smokers and help them understand what we did they, always sent us their friends family members who smoke...

    Advice to Management

    Keep up the great work and know that if nothing else you changed my families and my life forever! Thanks for all that you did for us... You know who you are ;) Keep "Saving Butts!"


  4. Helpful (1)

    "A huge let down!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Spokane, WA
    Former Employee - Sales Associate in Spokane, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Smart Smoke full-time (More than a year)

    Pros

    The concept of vaping is cool.

    Cons

    To this day Smart Smoke is behind the times in vapor technology. Several other local brands have cutting edge devices in stock. The company leaders are exceptionally self serving and deceptive about income. The companies standards for everything from sales staff to the product they deliver has decreased to embarrassing levels.

    Advice to Management

    I gave all my advice to him directly.