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Smart Tuition Reviews

Updated September 18, 2017
44 reviews

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4.2
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Matt Knapp
6 Ratings

44 Employee Reviews

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  1. "GREAT PLACE TO WORK!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smart Tuition full-time (Less than a year)

    Pros

    Smart was one of the best places I have ever worked in my life. The people, the values, the culture. It was family.

    Cons

    Cant think of any at the moment.


  2. "A Company that Cares about its Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smart Tuition full-time

    Pros

    Department Managers are wonderful. Hard working teams with a human touch. Fair time off and benefits.

    Cons

    Can be long hours.

    Advice to Management

    Work on the employee work life balance.

  3. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Smart Tuition full-time

    Pros

    Yearly Bonus, trip, family like atmosphere

    Cons

    Long hours in the summer, sometimes hard to get support from director or manager


  4. "Great Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Everyone is very friendly and gets along well.

    Cons

    No 401 k company match

    Smart Tuition Response

    Dec 12, 2016 – Marketing & Social Media Lead

    Thanks for the great review. We really appreciate it. We offer a 401k company match once you have been at the company over 12 months. We offer a competitive salary, four weeks of PTO, Medical... More


  5. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Metuchen, NJ
    Former Employee - Customer Service Agent in Metuchen, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smart Tuition (More than a year)

    Pros

    Everyone is very friendly. It is a very comfortable work environment. There is oppurtunity to grow.

    Cons

    9-6 can be a long business day.

    Smart Tuition Response

    Dec 12, 2016 – Marketing & Social Media Lead

    Thanks so much for your positive and 5 star response. We offer a competitive salary, four weeks of PTO, Medical, Dental, Vision, 401k, Flex spending accounts, tuition reimbursement, volunteer for... More


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodbridge, NJ
    Current Employee - Anonymous Employee in Woodbridge, NJ

    Pros

    I recently started working at Smart Tuition and am thrilled I found this company. Everyone here is so helpful and they make you feel like family. From the moment I had my first interview, I knew this was a company I wanted to be part of and it has been everything I expected.

    Cons

    None that I can think of...

    Advice to Management

    Keep on doing what you are doing!

    Smart Tuition Response

    Dec 12, 2016 – Marketing & Social Media Lead

    Thanks for much for your great advice, "Keep on doing what you are doing!" We offer a competitive salary, four weeks of PTO, Medical, Dental, Vision, 401k, Flex spending accounts, tuition... More


  7. Helpful (6)

    "THIS COMPANY IS A JOKE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Woodbridge, NJ
    Former Employee - Account Manager in Woodbridge, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Smart Tuition full-time (More than a year)

    Pros

    Unlimited Sick/Vacation time. Snacks and lunches.

    Cons

    Poor management including the owner, high school like work environment. No career path, no real training. Nepotism, gossip, lack of professionalism, and unreal expectations.

    Advice to Management

    TRAIN YOUR MANAGEMENT HOW TO MANAGE AND SUPPORT THEIR TEAMS WHICH WILL MAKE THE COMPANY MORE RELEVANT AND SUCCESSFUL.

  8. Helpful (4)

    "What's a 401k?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you want social hour everyday work here. Otherwise stay clear if you want a career. Even the CEO stepped down. The president of sales was laid off along with several others.

    Cons

    Pizza parties every week but can't offer a 401k match?? Slower during winter and "unofficial unlimited vacation" to those who can get away with it.

    Advice to Management

    Hire employees with substance and not because the know someone who currently works there.


  9. Helpful (3)

    "Smart Tuition is an interesting company headed in a positive direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodbridge, NJ
    Current Employee - Anonymous Employee in Woodbridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smart Tuition full-time (More than 5 years)

    Pros

    Flexible Environment and Schedule/Work Remotely
    Casual Dress Code
    Open Door Policy
    Unlimited Vacation/Sick Time
    Collaborative Environment
    Ok Pay/Bonus Incentives
    Company Outings/Trips
    Free Snacks
    Open Minded Management
    Beautiful New Office in NJ

    Cons

    Office Culture can be a bit catty (High School at times)
    Favorites with managers/employees
    Flexible environment and no access to HR opens the door for many complications
    Limited Mobility around the company
    No 401K match
    Salary on the lower side of the scale
    Lack of training/learning resources

    Advice to Management

    Treat all your employees equal. This company is still a thriving business, and can suffer at the hands of its employees. Offer them a better retirement plan and HR Department. Make sure they also have the resources they need to do their jobs.


  10. Helpful (2)

    "I didn't just find a job, i found a family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management has an open door policy, they will ALWAYS talk to you and try to help. I've never met a company who cares more about their employees than SMART. Always pushing you to strive harder and helping you reach your goals. Money is good for NJ, commute is ideal!

    Cons

    I'm very satisfied here at SMART.

    Advice to Management

    You're never going to make everyone happy, they're will always be a sour puss in the bunch!! Keep doing what you're doing, our work environment and culture has never been more gratifying OR STRONGER. I'm quite baffled by the " high school" comment. Wherever you go you're going to meet people and work with people you don't like. What other company provides free food, trips and has an amazing vacation policy in NJ other than SMART? Who wants to work in a cubicle? The new office layout is amazing and reflects the type of company we are and what we stand for. If you don't like it, you can leave. It's quite simple. Also, if your unhappy with management. SPEAK UP! Don't hide behind a computer screen! Yes, the work is intense at times, but last I checked this was a job, not happy hour.


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