SmartBrief Reviews | Glassdoor

SmartBrief Reviews

5 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SmartBrief President & CEO Rick Stamberger
Rick Stamberger
1 Rating

5 Employee Reviews

Sort: PopularRatingDate

Pros
  • The culture and location of the office is very appealing to many young adults and its obvious to see why with the beer machine and ping pong tables (in 9 reviews)

  • The work/life balance here is pretty well respected (in 5 reviews)

Cons
  • Mis-management of entry level employees (in 4 reviews)

  • There was an obvious disconnect between senior management and what was going on in the trenches (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "A sad place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SmartBrief full-time (More than a year)

    Pros

    Great location close to many different train lines, the kitchen is bright and the patio is inviting. Free beer is great when it's actually stocked.

    Cons

    This is not a place where you go to push yourself and advance your career, this is a place where your career dies and you spend most of your time realizing why everyone leaves this place disgusted and exhausted.

    Advice to Management

    Ask your employees if they're happy.


  2. Helpful (4)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SmartBrief full-time

    Pros

    Laid back, lots of young people, fun happy hours. if you just need a job for a few months while you look for something better, its not a bad place.

    Cons

    Lots of companies have layoffs or let people go. But only at Smart Brief do they fire the most productive people who work the hardest but leave the slackers and under performers. After the layoffs in December a lot of junior people started leaving on their own because tehy saw their bosses who they loved were treated so badly. Now lots of departments don't have enough people to do the work. it doesnt take a wizard to predict that more people will leave soon. And that means more work for the rest of us who stay.

    Advice to Management

    I don't have any. Its too late. Keep collecting your big checks and enjoy the downward slide.

  3. Helpful (2)

    "SmartBrief Sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Sales in Washington, DC
    Current Employee - In Sales in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SmartBrief full-time (Less than a year)

    Pros

    For the most part, SmartBrief hires great people but as soon as they learn what's what and find out how much they could be getting paid elsewhere, they jump ship. Everyday I see new people in the halls and don't know if they are employed by SmartBrief or somehow mistakenly wandered in through the front door. Upper management is not to be trusted and it seems like they like to work people to death for the lowest wage and toss them out as soon as they start complaining. The benefits are pretty good and the office location is convenient.

    Cons

    All the things mentioned above and some. The smell of death is in the air. Advertising is getting harder to sell as our clients are finding little to no return on investment. Personally I think their advertising dollars are better spent elsewhere. Email is outdated and most people are deleting our briefs without reading.

    Advice to Management

    The same advise that was given to me, "get with the program."


  4. Helpful (3)

    "It's an okay job while you wait for your dream job to come along."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SmartBrief full-time

    Pros

    For the most part I work with some pretty cool, fun people. Hours are flexible and I can pretty much come and go as I see fit. Most people seem to be 'getting by' and working at this job to gain experience to move into a better one. The benefits are pretty good but the pay sucks. The company is in a time warp.

    Cons

    Zero room for advancement. HR department is extremely unprofessional and do not set a good example for the rest of the company. I'm actually surprised that the company hasn't been sued yet. If you are not part of the 'clique' than what you think is not important. HR department is the worst that I've seen in any company. Turnover is extremely high and all the bitching and moaning is taking a toll.

    Advice to Management

    Get a real HR department that knows how to set an example and handle issues. It's pointless to ask them any questions as they will not know the answer. Do something about your turn over rate. Has HR ever heard of employee retention?


  5. "Running backwards blindfolded."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you want to hide behind office politics and pretend to be getting things done, it's easy. People with no real or appropriate experience will be given major responsibilities and won't have to do much to keep their job.

    Cons

    Product has not evolved in many years and has become dated to the point that advertisers are not interested. Office politics and established cliques are a huge deal and process is more important than results. SmartBrief turns over salespeople at an alarming rate and has no sense that the company may be at fault. "Because that's the way we've done it before" is a mantra.

    Advice to Management

    Promote from within. Get real about the fact that no one is going to acquire you and get busy being a better company. Thinking your product and service is "good enough" is not good and is not enough.


Showing 5 of 54 reviews
Reset Filters