SmartDog Services Reviews | Glassdoor

SmartDog Services Reviews

Updated June 18, 2017
16 reviews

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3.2
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SmartDog Services President and Chief Executive Officer Scott Elequin
Scott Elequin
10 Ratings

16 Employee Reviews

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  1. "Best Career Choice of My Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Austin, TX
    Current Employee - Information Technology in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartDog Services full-time

    Pros

    Great environment. Excellent co-workers. Management is down to earth and helpful.

    Cons

    Benefits can be expensive for families.


  2. Helpful (2)

    "Be Careful choosing this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Austin, TX
    Former Employee - Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SmartDog Services full-time (More than 3 years)

    Pros

    Interesting, varied work so long as they have the clients
    Fellow consultants smart and helpful
    OMG there is a ping pong table - read into that as you want

    Cons

    'Them and us' attitude between management and others
    A couple of sociopathic managers kept long past their usefulness date
    Poor benefits. $1000 a month for family medical. No pay raises so best to negotiate up front.
    No 401k plan
    Despite this, managers do not seem to be hurting.
    No career progression unless you are friends of those currently in power
    Dishonest practices in bringing in projects and then desperately trying to farm the work out to unknown contractors

    Advice to Management

    Rip up the current structure.
    Adopt a better model based on a more traditional consulting structures rather than getting 'cute'. Espousing 'The Long Tale' and trying to base a business model on this is clearly deluded and led to the departures of good senior folk.
    Branding is great and clever, keep this allied to new structure.

  3. Helpful (6)

    "You can do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Austin, TX
    Former Employee - Senior Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SmartDog Services full-time (More than 3 years)

    Pros

    They can have some decent contract work. Just make sure you pin them down on details - if there's ever a question on scope they will usually pressure the contractor to eat it. Definitely wouldn't work there full time.

    Cons

    Small boutique that has been doing EBS for a long time and now seems to be struggling with transitioning to Oracle's new cloud product offerings. Lots of tension and back biting in the office - management seems to be at odds with each other a lot. Not a fun environment to be in - best to avoid the office and just keep your head down as much as possible. Benefits are basic and expensive. No 401k match etc. If you're looking for a full time role there are a lot of better places out there.

    Advice to Management

    Not that they'll probably read this or care - but the management team has been there a long time and is kind of just going through the motions anymore. Given that the managers are the owners probably not much chance of any new blood or change.


  4. Helpful (3)

    "Used to be great... some years ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Austin, TX
    Former Employee - Consultant in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SmartDog Services full-time (More than 10 years)

    Pros

    Good company to start, good base salary and easy to get bonus, when they have implementation projects.

    Cons

    No 401(k) match... scattered projects, no career development for employees.
    If you are not part of 'Toby's Club'' then basically you don't exist.

    Advice to Management

    Used to be good... now it is just another small consulting company in Texas.


  5. "Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Development Manager in Seminole, FL
    Former Employee - Senior Development Manager in Seminole, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SmartDog Services full-time (More than 5 years)

    Pros

    Great Team Environment, Upper management and everyone co-existed together to work as a single unit.

    Cons

    Enjoyed SmartDog and would work for them again.


  6. Helpful (2)

    "Small Time Company but can work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Oracle Applications Database Administrator in Austin, TX
    Current Employee - Senior Oracle Applications Database Administrator in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at SmartDog Services full-time (More than 3 years)

    Pros

    Get to work from home. People are nice to work with. Pay is ok.

    Cons

    Very small time, less than 100 employees. No training allowed, they don't contribute to 401K, Health care is very expensive (around $1000/month).

    Advice to Management

    Expand quickly, because you need a lot of customers.


  7. Helpful (2)

    "You'll love it or hate it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SmartDog Services full-time (More than a year)

    Pros

    If you're doing contract work:
    They do a decent job of keeping the contract pipeline full -- So the work is stable
    Good job getting the right people onto contracts
    Excellent support for contractors in that if things are going badly you'll get help

    If you work in the back office:
    The hours are pretty flexible
    The CEO is a pushover

    Cons

    Very conservative bunch and they let you know about their politics and religion. Best to just keep your mouth shut unless you passionately agree with what you're hearing.
    The few times I interacted with the New Orleans staff I was shocked by the way women were treated.
    Lots of frat boy types in management.

    If you're on a W-2 you should avoid this place

  8. Helpful (5)

    "Best career choice I have ever made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Client Solutions in Atlanta, GA
    Current Employee - Director, Client Solutions in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at SmartDog Services full-time (More than 3 years)

    Pros

    Close knit family oriented culture
    Very experienced consultants and leadership - People are all very good at what they do
    Happy Customers
    Fair pay
    Work / Life balance is encouraged
    Individual can make a big difference
    Easy Access to leadership / flat organizational structure

    Cons

    Small company so folks often have to wear many hats. However, I enjoy that.

    Advice to Management

    Keep up the great work and expand this great business model to other geographies.


  9. Helpful (1)

    "Awesome Place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Austin, TX
    Current Employee - Anonymous in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartDog Services full-time

    Pros

    Excellent work environment. Co-workers are professional and friendly. Management is great at addressing and fixing issues that may arise.

    Cons

    I think communication can be improved upon.


  10. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Architect in Houston, TX
    Former Employee - Senior Solutions Architect in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SmartDog Services full-time (More than a year)

    Pros

    I had complete independence of doing my work without any micro management from the seniors. It was the best consulting job I had and would have never left if not for family issues. Pay is not a problem for the right candidate and your knowledge is respected. Being a small size company, bureaucracy was non existent and the CEO personally knows every employee. The projects were in all variety and you can choose what you want to do.

    Cons

    Not a highly recognized name and I guess the name itself needs some improvement :). Jokes apart, sometimes it felt that mitigation projects were too small and may not be worth mentioning on the CV, but they were may be 20% of my work load. Rest of the time I was busy with implementations and upgrade projects.


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