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SmartRecruiters

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SmartRecruiters

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SmartRecruiters Reviews

Updated Mar 21, 2023

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Found 153 of over 159 reviews
3.3
62% Recommend to a Friend
61% Approve of CEO

Found 149 of over 159 reviews

3.3
62%
Recommend to a Friend
61%
Approve of CEO
SmartRecruiters Founder and Chairman Jerome Ternynck (no image)
Jerome Ternynck
124 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 1 year

    good environment, many priorities

    Feb 3, 2023 - Staff Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    supportive culture, gratitude a key

    Cons

    many moving parts and lots of different priorities

    Be the first to find this review helpful
  2. 4.0
    Former Employee, less than 1 year

    Changes Can Be Tough...

    Dec 15, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Great people work at this company -Amazing product -Great leadership in place moving forward -I wish I could have been around longer to see the new plan unfold moving forward

    Cons

    -Current team is paying the debts of past visions and leadership -Harsh opinions are not fair to the current state of the company -Lots of shifts in company direction -Annual planning took too long to unfold this year

    Continue reading
    2 people found this review helpful

    SmartRecruiters Response

    Senior Communications Manager

    Thank you for sharing your thoughts with us. We take all feedback to heart as we strive to be a people-first employer of choice that embodies our values. As you know, 2022 was a challenging year for many tech companies. We, like many others, had to make tough decisions to ensure that we could continue to provide our customers with the innovative tools they need to achieve Hiring Success. We couldn't agree more that our Smartians are incredible individuals, not just employees. We appreciate your continued support and wish you the best in future endeavors.

  3. Join the SmartRecruiters team
    See Our Latest Jobs
  4. 5.0
    Current Employee, more than 1 year

    Amazing product, customer base and culture

    Oct 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a company where individuals care about your success and want to make an impact in the world. The product is constantly evolving (in a good way). It's great to be a leader in the market and work with people who seriously want to win and have healthy competitive spirit. The company has made some leadership and org changes recently, which a lot of companies are doing today. I appreciate the transparency the leadership team has shown throughout the process and has only strengthened my commitment to the company even more.

    Cons

    Constant change!! The company is moving fast and could improve with internal training and enablement on the product.

    Continue reading
    3 people found this review helpful
  5. 5.0
    Current Employee

    Mission-driven, empathetic, and focused on goals

    Jan 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clear goals, great management, two wellness weeks per year, fully remote

    Cons

    Growing pains around systems and processes

    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    3.5 Stars

    Aug 15, 2022 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting industry, evolving ATS startup, competitive & very generous salaries, great flexibility, global company, cutting edge tech platform, several perks & benefits; i.e. gym/wellness reimbursement, WIFI stipend, $250 office equipment allowance, unlimited PTO, company shutdown, and health benefits are okay. I had a pretty decent manager and most of the coworkers I've encountered have been pretty friendly. Employees have the ability to hit the ground running and ultimately test out their skill set. However, with any startup some structure will be lacking in certain areas which could present a challenge for someone who is extremely organized and process driven.

    Cons

    Overall, I enjoyed my time working at SR, (as you can see from my review up above). However, we had a recent Town Hall that took place just days prior to a massive wave of layoffs. HR and Leadership had the opportunity to inform and warn us then, but no, they had decided to avoid the topic and act like everything was fine and dandy. Secondly, inclusivity and belongingness is integral to corporate success and it's something that should be more widely encouraged and practiced throughout much of the business world; SR in fact, helps corporations achieve hiring success by helping corporations make better hiring decisions by ensuring a qualified, suitable and diverse workforce. However, both "identity politics" and "virtue signaling" can also run rampant here, and IMHO, do not think that this is something that has a positive impact when it comes to shaping and evolving the organizational culture.

    Continue reading
    9 people found this review helpful
  7. 1.0
    Former Employee

    Great people, awful management

    Jul 19, 2022 - Solutions Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers and lots of flexibility.

    Cons

    Imagine the CEO having the audacity to come on our company town hall and tell us everything is fine, just to let go of directors, AE’s, presales people, and even SDR’s. Individuals accounts started being deactivated in a hush hush manner, and when brought up leadership said they didn’t know what was going on. Unbelievably cold, getting rid of people who had been there for years, with no regard to merit. For a hiring success company, the recent layoffs were a dismissal example to set and I wouldn’t touch this company with a ten foot pole.

    Continue reading
    22 people found this review helpful
  8. 2.0
    Former Employee, less than 1 year

    Chaos

    Oct 5, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and benefits overall.

    Cons

    Management seems lost. The company was chaotic and not transparent. Massive layoffs that were executed extremely poorly. Great values, but they're nothing but lip service.

    Continue reading
    14 people found this review helpful
  9. 2.0
    Current Employee

    Company Review

    Sep 19, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    product seemed good and seemed to be liked by its customers

    Cons

    Company is very stuck in its ways of functioning, leaving little room for expansion and growth.

    8 people found this review helpful
  10. 5.0
    Current Employee, less than 1 year

    RevOps

    Jan 24, 2022 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic place to work, grow your career, and develop. If you are interested in Tech and HR solutions this is the company. I can affirm that there is a work/life balance here, the office culture is authentic, the products are state-of-the-art and leadership is genuine. SR has remained agile and innovative and the organization has continued to grow, develop and gain momentum in the recruitment software space. I also think the new hire orientation and onboarding curriculum were very effective in the first weeks of employment. My manager has been a great resource when it comes to providing me with the necessary tools, training and guidance that is essential for my continued learning, success and career development.

    Cons

    As a new joiner in a rapidly evolving startup; sometimes it can be confusing as to which other designated reps or teams (besides my manager or fellow team members), would be equipped to address other miscellaneous/specialized types of questions that are on my mind.

    Continue reading
    1 person found this review helpful
  11. 3.0
    Former Employee, less than 1 year

    It was good at times

    Jul 22, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive pay, remote, wonderful coworkers

    Cons

    high stress, high expectations, lots of meetings

    9 people found this review helpful
Viewing 1 - 10 of 149 Reviews
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SmartRecruiters Reviews FAQs

SmartRecruiters has an overall rating of 3.3 out of 5, based on over 159 reviews left anonymously by employees. 62% of employees would recommend working at SmartRecruiters to a friend and 47% have a positive outlook for the business. This rating has decreased by -22% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SmartRecruiters employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SmartRecruiters. This rating has decreased by -12% over the last 12 months.

62% of SmartRecruiters employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SmartRecruiters 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SmartRecruiters to be career development, senior leadership, benefits and the cons to be compensation, management.

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Glassdoor has 159 SmartRecruiters reviews submitted anonymously by SmartRecruiters employees. Read employee reviews and ratings on Glassdoor to decide if SmartRecruiters is right for you.