SmartRecruiters Reviews

Updated Apr 15, 2021

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4.0
83%
Recommend to a Friend
81%
Approve of CEO
SmartRecruiters CEO Jerome Ternynck (no image)
Jerome Ternynck
85 Ratings
Pros
  • "A very experienced leadership team that clearly has a long-term plan for the company(in 9 reviews)

  • "And catered lunches 3x per week(in 6 reviews)

  • Cons
  • "Senior management is openly hostile and display their inexperience at every challenge(in 4 reviews)

  • "Some folks are a little resistant to change in a company that is constantly changing(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Love it!

      Jan 23, 2021 - Sales Development Representative (SDR) in Spokane, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, growth mentality & opportunities for advancement

      Cons

      Some gaps in communication on bigger picture

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    2. 2.0
      Current Employee, more than 3 years

      Not as it seems - Be Careful

      Jan 11, 2021 - Account Management in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hardworking co-workers that are skilled and top in the industry.

      Cons

      Toxic environment. The message from the CEO that is shared publicly is not how the CEO leads behind closed doors. SmartRecruiters needs to practice what it preaches as an HR Technology Company that is trying to set the example globally. Leadership is not aligned with strategy locally or globally. If you challenge, you are conveniently replaced. Contributions made are quickly forgotten as strategy is constantly changing. Global is not supported the same way that San Francisco is. SmartRecruiters has created an amazing image of company culture and support. It is sad that this is not the internal experience and management can’t be trusted. Each team is out to protect their own people at the cost of other teams and customer impact.

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      9 people found this review helpful
    3. 4.0
      Current Employee, less than 1 year

      Hi Growth

      Jan 11, 2021 - Sales Development Representative (SDR) in Spokane, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership and the company is going in a great direction

      Cons

      insecure employment as a result of Covid

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    4. 5.0
      Current Employee, more than 5 years

      Great place to work

      Dec 3, 2020 - Marketplace Services in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      people, atmosphere, career opportunities, technology, diversity

      Cons

      unfair, wages, pace, unclear structure,

      1 person found this review helpful
    5. 1.0
      Former Employee, less than 1 year

      Avoid at all costs - Unethical leadership, predatory upper management.

      Oct 23, 2020 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hardworking coworkers; transitioning to remote work.

      Cons

      Tyranny from top-down. High turnover at all levels including leadership. Churn and burn mentality - unannounced layoffs and org changes have been reoccurring since 2015. Employees are disposable and treated like second-class of laborers.

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      8 people found this review helpful
    6. 4.0
      Current Employee, more than 1 year

      Good people, good product but areas for improvements

      Apr 14, 2020 - Marketing Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong product and good momentum in the market. Strong teams and great collaboration across functions. Fast to improve technology, make decisions quickly and not afraid to test and learn. Flexible hours and benefits are decent for a small company.

      Cons

      For a hiring tech company, we should be setting the example of the concepts we preach, but the company is too busy selling the product to stop and take some time to appreciate and focus on its own employees. Most of the employees are remote so there is a less of tangible culture in the offices.

      2 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Company growing

      Jan 17, 2020 - Consolidated Theaters in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can work from home if you want

      Cons

      Company growing so quick hard to keep up with all the clients

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    8. 5.0
      Current Employee, more than 3 years

      First class company

      Dec 14, 2018 - Head of Marketplace in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Exceptional management team: they blend empathy and fearless execution - Excellent product market fit: It's amazing to be part of a success story - Best in breed product - Convivial atmosphere where people genuinely appreciate each others' company - Innovative: HR tech may not sound sexy because it's not, until you realize that innovation is celebrated at SmartRecruiters. - Great opportunities for internal mobility, - Loyalty: Though the company is only 8 years old, ~ 25% of employees have been there for at least 4 years

      Cons

      Fiscally conservative, and that's often wise, but the product doesn't rely on VC money as much as others in our space do, we grow with the growth of our revenue, which has been fairly good.

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    9. 5.0
      Former Employee, more than 1 year

      Great Company Culture

      Feb 21, 2019 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing company culture and everyone is like family. Company plans fun happy hours and activities every month. They want to make sure you are happy working there. Catered meals, flexible work from home hours and unlimited PTO is a major plus to help with work life balance. Management is very nice and easy to talk to if you have a problem. They have the mindset of "we succeed together and we fail together" so it is never one persons fault if something goes wrong or something goes exceedingly well.

      Cons

      There aren't very many negative things to say about SmartRecruiters.

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    10. 5.0
      Current Employee, less than 1 year

      Great People | Great Brand | Great Future

      Aug 23, 2018 - Enterprise Account Executive in Peoria, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have loved this job from jump street. I love to build, create, and innovate. I get to do all of that here. At SmartRecruiters you are part of a family that is really building an exciting future for candidates, hiring managers, and recruiters. Smartrecruiters has a great brand that is well respected in the market. Since joining the company, we have released new 2 modules and we have built over 50 different HR partnerships. We also have some of the best sales and marketing alignment that I have ever experienced. This provides more at bats and more opportunities to $ucceed. Looking for a SOLID brand with a great market presence? Do you want to be part of a team that is changing the market? Look no further than SmartRecruiters.

      Cons

      Nothing comes to mind.

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