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SmartRecruiters Reviews
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Full-timePart-timeApprove of CEO
Jerome Ternynck
55 Ratings
Pros
Great collaborative leadership team with high energy and potential (in 6 reviews)
Amazing product that the clients love and is incredibly well supported (in 4 reviews)
Cons
Senior management is openly hostile and display their inexperience at every challenge (in 4 reviews)
The environment in the office can sometimes be toxic and there is very high employee turnover (in 2 reviews)
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"The Best Co-Workers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at SmartRecruiters full-time (Less than a year)
Pros
1. People - The smartest people I have ever worked with, I've met at SmartRecruiters. You cannot question a Smartian's intelligence - they inspire me every day. Friends you make here will be your friends for life.
2. Product - The best product in the market, customers love it and are not afraid to show it. Our product team is what I like to call "nuts about recruiting". :)
3. Work - Great learning opportunities, especially for those looking to start their careers. Lot of collaboration opportunities for every worker across different departments. Everyone is in this together #asone.Cons
1. Would be awesome to have food more times a week - will be good for productivity (lunch break tends to extend to 40 mins when you step out).
2. We can maybe do more to celebrate the smaller wins.SmartRecruiters 2017-08-11 17:00 PDTHelpful (2)
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"Downward Spiral"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at SmartRecruiters full-time
Pros
Lunch 3x week, convenient location, awesome product, friendly staff
Cons
employees dropping like flies all the time and don't expect People team to help you because they're eventually pushed out too. nobody feels safe and unfortunately its a problem from the top down that seems impossible to fix.
Advice to Management
improve communication, instead of preaching about transparency BE transparent, learn manners when you speak to your direct reports, stop punishing people when they give feedback
SmartRecruiters 2017-09-15 19:49 PDTHelpful (3)
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"SmartRecruiters, BadEmployers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at SmartRecruiters full-time (More than a year)
Pros
People on the team are great.
Company provides a great product.Cons
Notice how all the good reviews are from people with short tenure. It takes a while to find out how little management actually cares about their employees (with few exceptions of course). There is 0 transparency from the top down and employees are punished for not dedicating their life to the company. People have been "let go" on the spot for announcing a 2 week notice (which is a courtesy from the employee I might add). That should speak volumes. Senior management is openly hostile and display their inexperience at every challenge.
They tout a great culture, but that's more a product of the teams and definitely not coming from the top down.SmartRecruiters 2017-08-15 14:00 PDTHelpful (8)
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"So much potential little cares for it's people"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at SmartRecruiters full-time (More than a year)
Pros
Awesome people, flexible schedule, decent perks, free food, pet-friendly office, matching 401k, fun events, clean office
Cons
CEO doesn't care about his own Employees, women make less than men, little diversity, lots of turnover, disgruntled employees, mediocre health benefits,
Advice to Management
Do more than just "act" like you care, @CEO take care of your "unseen" heros in the office, remember we're a "people first" company not $$ first and people last, pay more attention to other department besides Sales! Practice what you preach, attend company functions, and for jesus sakes learn how to communicate.
SmartRecruiters 2017-05-30 07:16 PDTHelpful (2)
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"Great people, amazing opportunities"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SmartRecruiters full-time (Less than a year)
Pros
SmartRecruiters is a growing startup that is filled with fun, talented people working to solve a very personal, important, and difficult problem: making software that connects people and jobs. The company is growing quickly, so there are opportunities for career growth within each role and freedom to move around the company if you want to try something new after a while.
Cons
Communication from leadership could be clearer. The company would benefit from a stronger leader in the young People/HR org. Most people at the company work very hard and make sacrifices for the company. If you're not the type of person who identifies with that, you might not be a good cultural fit.
Advice to Management
It's not clear all decisions are aligned around a clear strategy, so management should work on better communicating the company vision and strategy.
SmartRecruiters 2017-01-22 08:36 PST![SmartRecruiters Logo]()
"Great People, Great Product, Great Customers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SmartRecruiters full-time (More than a year)
Pros
- Company mission is meaningful
- People are smart and fun
- Food, benefits and overall culture are greatCons
None, I love it here.
Advice to Management
Startups are a grind, keep making it feel like we are on the ride together, and be sure to reward those who help get us to the next level.
SmartRecruiters 2017-01-25 17:36 PST![SmartRecruiters Logo]()
"We're going places!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SmartRecruiters full-time (Less than a year)
Pros
Great time to be at a company with a lot of potential. Recent movement of leadership is proving to be a positive thing. Smart people (ha ha) who are willing to help each other out...we're all working towards the same goal!
Cons
None! Slackers beware...this place isn't for you.
SmartRecruiters 2017-01-26 09:26 PST![SmartRecruiters Logo]()
"Business with a solid mission behind it"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at SmartRecruiters full-time
Pros
Company wants to make money but there is a larger cause behind it (at least for the CEO which trickles down some what to everybody). Great collaborative leadership team with high energy and potential. Amazing product. Truly disruptive compared to age old ATS (Taleo, iCIMS) for anyone who has suffered through those before. Good teams, fun place with lunches, and other team activities.
Cons
None that come to mind as such. High growth means a fast moving company, aggressive culture and a lot of work.
Advice to Management
Trust the team you have built so far to do their job. We got the ball and will deliver on this.
SmartRecruiters 2017-01-18 16:07 PSTHelpful (9)
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"Subpar"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at SmartRecruiters full-time
Pros
A few of the people are fine. There is lunch provided monday, wednesday, friday.
Cons
Everyone thinks they are exceptional at what they do, but are actually subpar at best. This permeates the company from top down.
It is a rather sad place actually.Advice to Management
Don't be as pompous as you are. Everyone could really benefit from taking a look in the mirror and not pointing fingers when things go wrong.
Have more company building events as there is very little to no company morale. 1-hour town halls listening to executives drone on is not a way to unit the company.SmartRecruiters 2017-01-18 20:43 PST![SmartRecruiters Logo]()
"Great Company, Great People, Exciting Future"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI have been working at SmartRecruiters full-time (Less than a year)
Pros
- great CEO and vision. He's a long time industry insider but has an innovative, disruptive vision.
- strong leadership team. A number of recent leadership hires have rounded out the exec team.
- great culture - fun, lots of transparency, commitment to customers, passionate about the mission, collaborative
- product - very good, not perfect (what is), well designed, elegant, easy to use and configure. Customers loves it.
- people - v. smart and motivated team. Good mix of more and less experienced people from inside and outside HR tech.
- momentum - acquiring more and more F500 - F1000 customers, growth in EMEACons
Many of the usual start-up things.
- Less mature processes and procedures, who does what, when and how, can create inefficiencies.
- Team is growing quickly, so lots of new people to onboard and ramp, process for onboarding at the department level could be better.
- Fast pace of change, which is to be expected.
- Office is cold sometimes :)Advice to Management
Try and strike a balance between moving quickly and establishing standard processes.
Continue to be transparent about our problem areas and share how we're addressing them.SmartRecruiters 2017-01-14 06:54 PST
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