Does SmartRent pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartRent employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at SmartRent. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at SmartRent?

47% of SmartRent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartRent 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SmartRent?

Field Installation Manager (7) , Senior Software Engineer (6) , Customer Service Representative (5) , Software Engineer (5) , Account Manager (4) , Community Project Manager (4) , Client Support Specialist (3) , Product Manager (3) , Sales Development Representative (SDR) (3) , Web Designer (3) , Associate Product Manager (2) , Director of Sales (2) , Dispatcher (2) , Engineer (2) , Field Installation Technician (2)

What are the pros of working at SmartRent according to real employee reviews?

"Good travel perks and benefits" ((in 18 reviews)); "Paid benefits and unlimited PTO" ((in 9 reviews)); "Great culture." ((in 9 reviews)); "The work/life balance is amazing with management understanding that life can get in the way." ((in 7 reviews)); "Great pay and benefits if you can keep your job or are buddies with the execs." ((in 5 reviews))

What are the cons of working at SmartRent according to real employee reviews?

"Leadership is horrible, directionless, combative, manipulative, men talk down to women employees." ((in 6 reviews)); "No advancement opportunities based upon merit or seniority" ((in 3 reviews)); "Management is horrible." ((in 3 reviews)); "No job security" ((in 3 reviews))

SmartRent reviews

Compare reviews

3.1

47% would recommend to a friend

(136 total reviews)

Frank Martell

65% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.0

Culture & values

2.8

Senior management

2.8

Career opportunities

SmartRent has an employee rating of 3.1 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartRent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

136 reviews

5.0

May 7, 2026

Fun hybrid workspace, but limited SRE projects

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Fun Open table hybrid workspace

Cons

Not much projects to take lead on in SRE as compared to other departments

3.0

Apr 7, 2026

Not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, flexible schedule, and like being able to work from home.

Cons

Company does not pay industry standards for certain departments and its unfortunate. I've often felt overlooked as a hardworking contributing employee with no room to grow anymore. As of recent, some departments say they don’t have enough money to spend for immediate need positions for assistance, but then they go ahead and hire more people outside of that need with large salaries who underperform. The company used to be so much fun to work for, but now it's getting too corporate and uninspiring.

SmartRent Response

1mo

We appreciate the candid feedback you shared and are glad to hear that our benefits, flexible schedule and work from home policies are of great value. Thank you for your input regarding our compensation and career growth. Please know we do review salaries regularly and continually explore opportunities to expand our career pathing across the company. It's important to us that our team members feel valued and have clear opportunities for growth.

5.0

Mar 2, 2026

Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A remote work opportunity can contribute to a better work-life balance.

Cons

There has been no growth observed for remote operations.

SmartRent Response

2mo

We're pleased to hear that remote work supports your work-life balance. We appreciate your feedback on the lack of growth in remote operations, and care about the career development paths for all our team members, both in-office and remote.

Viewing 1 - 3 of 136 Reviews

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SmartRent

SmartRent reviews

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Fun hybrid workspace, but limited SRE projects

Not what it used to be

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