Smartbox Worldwide Reviews | Glassdoor

Smartbox Worldwide Reviews

Updated October 12, 2018
139 reviews

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3.2
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John Perkins
51 Ratings

139 Employee Reviews

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Pros
  • "Good work life balance, it's easy to take the ownership on projects, the office is great" (in 9 reviews)

  • "Working with great people who want to do a great job" (in 11 reviews)

Cons
More Pros and Cons

  1. "N/A"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smartbox Worldwide full-time

    Pros

    Fun work environment and good travel opportunity

    Cons

    Worked on contract basis and then company lost its contract


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Dublin, Co. Dublin (Ireland)
    Current Employee - Administrative in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Smartbox Worldwide full-time (More than a year)

    Pros

    Good work-life balance and Positive environment

    Cons

    Lack of communication and low salaries

  3. "Good to Start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Dublin, Co. Dublin (Ireland)
    Former Employee - Data Analyst in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smartbox Worldwide full-time (Less than a year)

    Pros

    The best place to work
    Friendly environment

    Cons

    Low salary
    Hire people on a contract basis

    Advice to Management

    NA


  4. Helpful (2)

    "Old software and low salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Dublin, Co. Dublin (Ireland)
    Former Employee - Software Developer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Smartbox Worldwide full-time (More than a year)

    Pros

    Short working hours, good central location with good public transport, and surprisingly they manage to hire very bright devs so even if technology is old (php 5.3 for example) in the end you learn some stuff.

    Cons

    Very bad management, in fact there are too many of them, looks like it's a company built for managers. Low pay, and instead of giving proper rises to adapt to the market they would stack a bunch of titles on you to make you think you're important, so it's a matter of collecting titles that many times are not even official but you can use on your email signature. The software is old and instead of hiring people with real experience in microservices they try to reinvent the wheel. They say they do Agile but they don't.

    Advice to Management

    Increase salaries to meet the market. Try to be agile for real and not only on powerpoint presentations.


  5. "A start up of 1000 employees is not a Start up anymore..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Smartbox Worldwide full-time (More than a year)

    Pros

    Free Coffee and Tea, Downtown Location,

    Cons

    Micromanagement, Low Salary compare to Dublin's Market, High Management does not have any idea of the Day to Day operations of the Sales and Customer Support Staff

    Advice to Management

    You have an interesting product, however your low capability to manage people and the fact you treat your employees like disposable objects is a lack of Human Resources; your teams must to find cohesion meaning not have them separate them into nationalities. Spanish never cross other than their own as french and italians the same; YOU HAVE TO START PAYING EQUALY YOUR SALES EXCECUTIVES , IS EVEN LEGAL TO PAY 3000€ MORE TO FRENCH AND NOT TO OTHER TEAMS? are Spanish or Italians a Second Class Employees?
    Changes in procedures affects everyday operations but managers will not listen to the staff who actually has to deal with all that , and complicate their work.
    You can observe racisme inside the company but everyone seems to turn their eyes to another place ... In order to have a happy life in your company you have to hide and not shine !


  6. Helpful (1)

    "Sales executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Current Employee - Sales Executive in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smartbox Worldwide full-time (Less than a year)

    Pros

    It is a good place to start working in sales if you don´t have any experience in this field. The people are the best and working with them is fantastic.

    Cons

    The salary could be better.


  7. "Business development consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smartbox Worldwide full-time

    Pros

    Young environment, great people, friendly

    Cons

    Nothing in particular, maybe the organization

  8. Helpful (3)

    "Business analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Dublin, Co. Dublin (Ireland)
    Current Employee - Business Analyst in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Smartbox Worldwide full-time (More than a year)

    Pros

    Young people, startup atmosphere, variety of responsibilities

    Cons

    Too young leadership, lack of processes and best practices, lack of communication between departments

    Advice to Management

    Improve communication between departments and team and add cross functional projects


  9. "Good experience in Smartbox"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior CopyWriter in Dublin, Co. Dublin (Ireland)
    Former Employee - Senior CopyWriter in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Smartbox Worldwide full-time (More than 3 years)

    Pros

    Multicultural compagny
    Good atmosphere
    Very challenging
    Possibilities of growing

    Cons

    Communication inter-teams to improve
    Lack of organization
    Processes of work changing all the time


  10. "Good to start and get some experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dublin, Co. Dublin (Ireland)
    Current Employee - Customer Service Representative in Dublin, Co. Dublin (Ireland)
    Recommends
    No opinion of CEO

    I have been working at Smartbox Worldwide full-time (More than a year)

    Pros

    Young staff, funny initiatives, good office, free coffee and tea

    Cons

    No benefits, lack of organization in some departments

    Advice to Management

    Organization to be improved, customer service needs more staff


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