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Smarte Carte

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Smarte Carte

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Smarte Carte Reviews

Updated Apr 29, 2022

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Found 51 of over 54 reviews

3.8
61%
Recommend to a Friend
81%
Approve of CEO
Smarte Carte Chief Executive Officer and President Edward Rudis (no image)
Edward Rudis
19 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "But we can't apply for Obama care because our employer offers these awful benefits.(in 4 reviews)
  • "Some Management doesn't really care about customer service and helping passangers unless it has to do with our carts and it seems to ripple throughout the company.(in 3 reviews)
  • "Lack of leadership from H.O. This only applies to Canadian Operation though real lack of direction and poor comminication(in 3 reviews)
  • "The business development team comes and goes as they please, they aren't accountable while the hourly workers are watched and have to take time off for every little thing.(in 2 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 10 years

    Running reports, Making sure the operation run smooth

    Feb 11, 2022 - Assistant Terminal Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great company to growth

    Cons

    A really great company to work for it

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 5 years

    Smarte Carte Airport Ops

    Feb 23, 2022 - Operations Supervisor in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It’s a job. Work isn’t that difficult.

    Cons

    Pay could be better. Not a lot of room for growth.

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  3. 2.0
    Former Employee, less than 1 year

    Smarte Carte cart associate true review.

    Sep 24, 2021 - Cart Associate in Jf Kennedy Ap, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nobody bother you. Another word this work has freedom.

    Cons

    Stay on your feet 8 hours

    Continue reading
    1 person found this review helpful
  4. 5.0
    Current Employee

    GREAT COMPANY

    Aug 5, 2021 - Senior Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Continuously stepping into the future.

    Cons

    Some LOB are outdate and need to be improved. Which they are working on frantically.

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  5. 4.0
    Current Employee, less than 1 year

    This is great company for starting out the job force

    Jun 22, 2021 - Porter in Newark, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company for someone beginning to step out in the work force

    Cons

    Too much work for the minimum of pay that you make

    Continue reading
    1 person found this review helpful
  6. 3.0
    Former Employee

    Pay

    May 10, 2021 - Terminal Operator in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teamwork, always moving, easy to work

    Cons

    Low pay, no upward mobility

    1 person found this review helpful
  7. 4.0
    Current Employee

    Smart carte

    Feb 4, 2021 - Locker Attendant in East Rutherford, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible work schedule very welcoming Good pay

    Cons

    At times guest can be a headache but if you’re a peoples person you’ll be fine.

    Continue reading
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  8. 4.0
    Former Employee

    Great Job

    Feb 1, 2021 - Shift Supervisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you are looking for a fast paced environment, working at Smarte Carte is for you. The days tend to go by very quickly due to the fast paced airport environment.

    Cons

    Pay may be on the low end but talking to managers and overtime you may get a raise or promotion.

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  9. 2.0
    Former Employee, more than 3 years

    Company Is A Joke... But Nobody Is Laughing

    Oct 6, 2020 - General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you want to work 15 hours a week and have a second job, this could be a good company for you (it worked for me for two full years). Nice little additional $55-$75k a year to work 15 hours a week. There will be times as a GM where you do not hear from your manager for months at a time.

    Cons

    All of the infrastructure is outdated. Your machines will be broken consistently. Retaining good employees is impossible when you can only pay them $1/$2 above minimum wage and you expect them to have clean backgrounds and do hard, physical labor for 8 hours straight. P&L management is a joke. The financial guys for the company just take your old revenue and EBITDA numbers and bump them both up 2-4% each year and don't do any additional analyzation. Corporate office and tech support will not help you, so if you cannot troubleshoot and fix machines by yourself, you will not succeed. Parts orders are always wrong. You order parts, you get the wrong parts, you send them back, you get the wrong parts again.... four months later you've still got a broken cart machine and the airport will call you every four hours on your personal cell phone to tell you your machine is still broken.

    Continue reading
    1 person found this review helpful
  10. 5.0
    Former Employee, less than 1 year

    Awesome Company

    Nov 15, 2019 - Location Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership in Larry Needham. Very professional and terrific work-life balance.

    Cons

    I don't have any Cons.

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Viewing 1 - 10 of 51 Reviews

Smarte Carte Reviews FAQs

Smarte Carte has an overall rating of 3.8 out of 5, based on over 54 reviews left anonymously by employees. 61% of employees would recommend working at Smarte Carte to a friend and 46% have a positive outlook for the business. This rating has improved by 20% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Smarte Carte employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Smarte Carte. This rating has improved by 12% over the last 12 months.

61% of Smarte Carte employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smarte Carte 4.0 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Smarte Carte to be career development, coworkers, compensation and the cons to be senior leadership, management, benefits.

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