Smarte Carte Reviews
Updated Apr 29, 2022
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Found 51 of over 54 reviews
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Top Review Highlights by Sentiment
- "But we can't apply for Obama care because our employer offers these awful benefits." (in 4 reviews)
- "Some Management doesn't really care about customer service and helping passangers unless it has to do with our carts and it seems to ripple throughout the company." (in 3 reviews)
- "Lack of leadership from H.O. This only applies to Canadian Operation though real lack of direction and poor comminication" (in 3 reviews)
- "The business development team comes and goes as they please, they aren't accountable while the hourly workers are watched and have to take time off for every little thing." (in 2 reviews)
- Current Employee, more than 10 years★★★★★
Pros
A great company to growth
Cons
A really great company to work for it
- Former Employee, more than 5 years★★★★★
Pros
It’s a job. Work isn’t that difficult.
Cons
Pay could be better. Not a lot of room for growth.
- Former Employee, less than 1 year★★★★★
Pros
Nobody bother you. Another word this work has freedom.
Cons
Stay on your feet 8 hours
Continue reading - Current Employee★★★★★
Pros
Continuously stepping into the future.
Cons
Some LOB are outdate and need to be improved. Which they are working on frantically.
- Current Employee, less than 1 year★★★★★
Pros
Great company for someone beginning to step out in the work force
Cons
Too much work for the minimum of pay that you make
Continue reading - Former Employee★★★★★
Pros
Teamwork, always moving, easy to work
Cons
Low pay, no upward mobility
- Current Employee★★★★★
Pros
Flexible work schedule very welcoming Good pay
Cons
At times guest can be a headache but if you’re a peoples person you’ll be fine.
Continue reading - Former Employee★★★★★
Pros
If you are looking for a fast paced environment, working at Smarte Carte is for you. The days tend to go by very quickly due to the fast paced airport environment.
Cons
Pay may be on the low end but talking to managers and overtime you may get a raise or promotion.
- Former Employee, more than 3 years★★★★★
Pros
If you want to work 15 hours a week and have a second job, this could be a good company for you (it worked for me for two full years). Nice little additional $55-$75k a year to work 15 hours a week. There will be times as a GM where you do not hear from your manager for months at a time.
Cons
All of the infrastructure is outdated. Your machines will be broken consistently. Retaining good employees is impossible when you can only pay them $1/$2 above minimum wage and you expect them to have clean backgrounds and do hard, physical labor for 8 hours straight. P&L management is a joke. The financial guys for the company just take your old revenue and EBITDA numbers and bump them both up 2-4% each year and don't do any additional analyzation. Corporate office and tech support will not help you, so if you cannot troubleshoot and fix machines by yourself, you will not succeed. Parts orders are always wrong. You order parts, you get the wrong parts, you send them back, you get the wrong parts again.... four months later you've still got a broken cart machine and the airport will call you every four hours on your personal cell phone to tell you your machine is still broken.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Great leadership in Larry Needham. Very professional and terrific work-life balance.
Cons
I don't have any Cons.
Smarte Carte Reviews FAQs
Smarte Carte has an overall rating of 3.8 out of 5, based on over 54 reviews left anonymously by employees. 61% of employees would recommend working at Smarte Carte to a friend and 46% have a positive outlook for the business. This rating has improved by 20% over the last 12 months.
61% of Smarte Carte employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smarte Carte 4.0 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Smarte Carte to be career development, coworkers, compensation and the cons to be senior leadership, management, benefits.
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