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SmarterTravel Employee Reviews about "tripadvisor"

Updated Jul 1, 2019

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Found 10 of over 92 reviews

4.3
87%
Recommend to a Friend
100%
Approve of CEO
SmarterTravel General Manager Sarah Hodkinson
Sarah Hodkinson
2 Ratings
Pros
  • "Additionally I really appreciate how work life balance is emphasized(in 14 reviews)

  • "not to mention you get the benefit of a smaller company but the perks of a large company with the parent being Tripadvisor)(in 12 reviews)

  • Cons
  • "Senior management makes decisions behind closed doors without consulting stakeholders(in 7 reviews)

  • "After the departure of DK (former president), there was constant structural change and people getting swept up by TripAdvisor constantly(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "tripadvisor"

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    1. 5.0
      Current Employee, more than 1 year

      Great People, Great Perks, Great Work-Life Balance

      Jul 1, 2019 - Senior Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Part of the TripAdvisor family -Amazing and reputable brands: Airfarewatchdog, Oyster, SmarterTravel.com, Family Vacation Critic, Jetsetter, and What To Pack -Teams take accountability and are passionate about their work -Free lunches are served 2x a week -Sweetgreen delivery outpost on other days of week -Great office location next to TD Garden -Consistently have All Hands with transparency into how business is going -Amazing upper management team with easy access (no closed-door policy) -Dog friendly office -Unlimited snacks -Good work environment -Stand-up desks and Balance Board rentals (to work on that core!) - Summer Fridays -Happy Hour 4pm Every Friday -Flexible work from home policy -Travel stipend that increases for each year you work -Potential for Restricted Stock Units -401k Matching Policy -Partnerships with many gyms around the city

      Cons

      -There was a morale issue when I first started, due to many employees moving over to the TripAdvisor side, which can be seen as a con. However, management took issues extremely seriously and have implemented ways to improve morale. -Lunch options aren't always the healthiest, but I can't really complain about a free lunch

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      1 person found this review helpful

      SmarterTravel Response

      Recruiting Operations Coordinator

      Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you've found that to be the case. We're also happy to hear that you enjoy the office perks! Our goal is to create a space that employees enjoy working each day as well as feel comfortable. We appreciate hearing that we’re succeeding on that mission.

    2. 4.0
      Former Employee, more than 1 year

      Started great, went downhill

      Dec 20, 2018 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, good benefits and work perks

      Cons

      After the departure of DK (former president), there was constant structural change and people getting swept up by TripAdvisor constantly. The culture was adversely impacted as a result and led to even more people leaving.

      3 people found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Fun place to work with AMAZING people! Interesting problems to solve, and meaningful work to be done!

      Jul 18, 2014 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The people are AMAZING to work with. I feel really lucky to get to work with such a great team every day! - Company is growing, but has maintained the small company feeling - we just moved to a great new office in the North End in January to bring us all together on one floor. - The Senior Management team is approachable - doing away with offices for managers was a really great idea - Employees are treated like adults and are trusted to get their stuff done - Benefits & perks are great - 100% health insurance for employee-only plans, 401(k) match, RSU grants, generous vacation policy, travel benefits and discounts, chair massages once a month, catered lunch twice a week.

      Cons

      - There is a bit of an 'us' and 'them' mentality between the Boston & New York teams which needs to be addressed - There is a HUGE gap between SmarterTravel and TripAdvisor, the parent company. Does anyone at TA actually understand who we are and what we do here? - Our teams are lean, which leaves some teams feeling overwhelmed and short on resources

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      2 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      The best of all worlds

      Aug 8, 2016 -  in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All the upsides of a "big" company, with a small company culture. Being part of the TripAdvisor family comes with perks, but SmarterTravel operates independently. The teams are small, agile, and empowered. The people are smart, friendly, and fun to work with. There are growth opportunities, and pay and benefits are strong.

      Cons

      Things move quickly, which is a good thing, but can make it tough to stop and catch your breath.

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    5. 5.0
      Current Employee, more than 1 year

      Good balance between day-to-day work and engaging, fun, fast-moving projects

      Jun 27, 2016 - Software Engineer in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      SmarterTravel is unique in that it encompasses many brands and products and is still growing, so new engineering challenges come up every day. In addition to the good challenges, there are awesome benefits being apart of TripAdvisor. Moreover, the Boston and New York offices are modern and in good locations.

      Cons

      Some products definitely overshadow others which can create a divided work environment.

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    6. 5.0
      Current Employee, more than 1 year

      Great place to work

      Jun 27, 2016 -  in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Broad spectrum of work/opportunities/challenges * Part of big organization, but flexible and agile just like a startup * Work life balance * Excellent benefits & perks * Great office culture * Nice and easy co-workers + manager * Good location (5 min from North Station)

      Cons

      * Not enough interaction and a little disconnected with other companies within TripAdvisor Media Group

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    7. 4.0
      Current Employee, more than 1 year

      Great place to work, for now

      Jun 19, 2015 - Anonymous Employee in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome benefits and culture. Ownership by TripAdvisor a big plus for professional growth and travel resources. Great work/life balance.

      Cons

      Changes come down the pipeline with little to no warning for non-managers. Option to grow within company is pushed by management and HR, but actual movement is torturously slow, if it happens.

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      4 people found this review helpful
    8. 5.0
      Current Employee, less than 1 year

      Best Company to Work at

      Jan 26, 2017 - Software Engineer Co-Op in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Feel of startup but under a big TripAdvisor Umbrella

      Cons

      Lot of conventional devs sticking to what they know, not much innovation.

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    9. 4.0
      Current Intern, less than 1 year

      software developer

      Mar 9, 2013 - Software Engineer in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The parent company to smarter travel media is Tripadvisor, this is an awesome place to work, The office staff and employees are very nice.

      Cons

      Its a small company, most of the work that is interesting is on two of their products that is TIngo and SniqueAway, all the other products are mostly to generate advertising revenue and generate traffic to parent company.

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    10. 4.0
      Current Employee, more than 1 year

      Good company culture, great benefits and perks.

      Mar 16, 2015 - Anonymous in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's part of TripAdvisor and gets their great benefits package. Good HR staff. Open communication from CEO and management in general.

      Cons

      Not many really. Sometimes it feels a little disconnected from the rest of TripAdvisor.

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