Smartsheet Reviews

Pros

-RSUs (that is, until the price of the stock has been dipping as of late) that's really it

Cons

-toxic work cultures in several departments perpetuated by their leadership who are bullies and run off of fear, namely sales and support. it's known widely but there seems to be nothing that can be done about it. -leadership is predominantly white and male. -the DEI director is quitting after only being with SMAR for less than a year - let that speak for itself. SMAR does not have a true commitment to diversity and inclusion and would rather pay lipservice to their "attempt" at doing so. -there is no space for upwards mobility. when asking leadership for this, you are told you need to "forge your own path" despite what HR will promise you during your interview/onboarding. -when asked for compassion/understanding for deadlines when our team was understaffed by several positions, you will instead be met by formal write-ups and documentation of your "under performance" and "not supportive" attitude. -high turn over rates -several roles across departments are undervalued and underpaid what is market rate -work/life balance is non-existent and the pressure is high to maintain good standing with KPIs.

Pros

Overall a great place to work. I think we are constantly striving to be better. I don't agree with previous thoughts on the Sr leadership team, I like the work they are doing. I have personally experienced great growth with the company.

Cons

The pay is much below the baseline for most roles and the lack of raises in 2021 did not help at all. Due to this, a good chunk of people have either left the company or are looking elsewhere.

Pros

*Customers love the product *Sales team is very good at selling it *People are generally very helpful to each other * Leadership used to be very good, but my opinion of them is waning

Cons

* whole organizations of company broken and have been for years, leadership has done very little to fix this, unacceptable * attrition is very high, but never any mention of this. In fact the weekly email alerting employees of new hires, departures and promotions has been scrapped, there was a weak excuse for why, but more likely it is to hide weekly attrition from the employees * Company very understaffed, hurts customers and employee morale * processes are either absent or complete broken, nothing ever happens to fix this

Pros

-Good Benefits -Good Customers -Great place to learn about sales -IF you're in APAC/EMEA still a great place

Cons

2 years ago, this was a great place to work, now, managers will suck the life out of you to try and hit astronomical investor expectations. -Don't care about any of the workers (especially the sdrs) -Unrealistic quotas -No work-life balance (60+ hours) -Reps are Abusive towards SDRs and reject their opps for no reason -Toxic work culture -No concern for Diversity at all -No Growth at all -Always look externally to fill roles -POLITICS THROUGH THE ROOF

Pros

Pay and benefits are competitive

Cons

- Company is run by a few tenured bullies who humiliate and embarrass as part of their leadership strategy - everyone knows who they are, nothing changes. This is why words like “toxic” and “abuse” are in so many reviews. - DEI is a joke - executive leaders *openly* discredit work experience of people in federally protected categories. It’s honestly kind of crazy. Problem is there’s nowhere to go because if you’re in that category, there are so few of you you’d be singled out right away. - Growth and promotions are purely relationship based and have little to do with performance. Even HR admits this and says “we’re hard at work on setting standards for levels and promotions. We don’t have any right now.” - As an aside: Any review that mentions snacks or coffee in offices is likely fake; company has been remote for a loooong time.

Pros

Not many other than if you have a good territory you can coast on run rate business.

Cons

Lazy sales leadership, regional directors and above care about one thing - their bank accounts and flexing their egos. No coaching - just firing. Leadership could care less about the success of the company, the company environment, its people and worse its customers. The stock is down over 30% from its high as insides keep selling at an alarming rate.

Pros

When I got hired everyone was very welcoming. I felt like everyone was genuinely nice. The job itself was good. The company had a great selection of snacks and drinks. They also provided weekly bagels. Occasionally, had breakfast or lunch for us.

Cons

Pay is low compared to other companies with the same title. There’s lots of managers and there’s hardly any senior, lead or supervisor positions. Managers keeps getting promoted. They are always taking care of the manager and not the workers.

Pros

The product is decent and if you have the right accounts (key accounts) you can hit 60% of your number in call in business!

Cons

Stay far away!! Leadership plays favorites, discriminates (sex and age), and plays games with territories, quotas and bonuses. Leadership cares about getting rich. Tons of insider stock selling. Zero accountability for the environment. Only excuses made to defend the abusers. Stop favoring 4-5 reps and treat people with respect and equality. Its 2021!