Smashburger "great food" Reviews | Glassdoor

Smashburger Reviews

Updated Nov 13, 2019

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2.8
39%
Recommend to a Friend
Smashburger President   Carl Bachmann
Carl Bachmann
0 Rating
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, SC
    Recommends
    Positive Outlook

    I have been working at Smashburger full-time for more than a year

    Pros

    Free food if you work double shifts and/or are management, insurance is available to those who qualify, avg 30hrs + I believe, great food. fresh products, great upper management

    Cons

    Smell like grease if you work in the kitchen ( good laundry detergent fixes that though) Slightly expensive in customers perspective.

    Advice to Management

    Maintain a strong link in communication among management and employees alike

    Smashburger2016-06-28
  2. Helpful (2)

    "Unrealistic expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    General Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Smashburger

    Pros

    Great food with liberal culture. Very liberal

    Cons

    47.5 hour work week with 80 hours of work to be done. Upper management piles on work load

    Advice to Management

    Simpify. Go back to basics. Abolish inflated corporate office and invest in labor.

    Smashburger2016-06-15
  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Smashburger full-time for more than a year

    Pros

    Great food,good training, high values,predictable flexible hours.

    Cons

    Poor above store leadership with inconsistent and counter to company directives.

    Advice to Management

    Hold district managers accountable. Don't expect managers to be waiter, they need to manage the store -people, food ,and guest.

    Smashburger2015-11-22
  4. Helpful (1)

    "Work like a dog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Restaurant General Manager in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Smashburger for more than a year

    Pros

    Great food you will be proud to serve. Great benefits package.

    Cons

    Long hours, extremely demanding, no support in certain markets.

    Advice to Management

    Pay more to employees in the Bay Area so you can reduce turn over which leads to better food and service and will lead to more sales.

    Smashburger2015-11-18
  5. "Great place to work. A lot of opportunity to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cook in Frisco, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smashburger full-time for less than a year

    Pros

    Get to eat great food. And if you want the 40 hours you'll get them.

    Cons

    May have to stay later than what scheduled for and may have to come in earlier than expected.

    Advice to Management

    Grow within the company.

    Smashburger2015-10-20
  6. "Manager"

    StarStarStarStarStar
    Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger

    Pros

    Great place to work. Fun atmosphere, great food, great culture. Lots of room to move within the company.

    Cons

    Managers are expected to cut significant hours and maintain same level of service. Does not sit well with both employee and customer in the long-run.

    Advice to Management

    Properly staff your restaurants and don't punish managers who attempt to do. Highly skilled managers will know exactly how many hours they can get away with and still run a smooth shift.

    Smashburger2015-08-17
  7. "Smash it up plzzzzz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smashburger full-time for less than a year

    Pros

    Great food, Great environment, easy to get promoted.

    Cons

    Long hours and no breaks. Also, employes do not understand this isn't your typical "fast food" joint, so hard work is needed and a lot of people give up to easy without taking full advantage of the company and seeing how far they can go.

    Smashburger2015-07-06
  8. "One of the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smashburger full-time for more than 3 years

    Pros

    Lots of opportunities to move up. Great food! Mostly enjoyable coworkers.

    Cons

    Being by yourself due to the labor matrix with a line of guests to the front door.

    Advice to Management

    Hire people who want to be there.

    Smashburger2015-07-01
  9. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Meridian, ID
    Recommends
    Positive Outlook

    I have been working at Smashburger full-time for more than a year

    Pros

    Great food, Great fun. A high paced, energetic environment striving to create leaders at the same time as creating amazing food

    Cons

    Slow building in the Idaho region, advancement opportunities require relocation.

    Advice to Management

    Continue to foster an environment where mistakes are taken as lessons, and success is celebrated daily.

    Smashburger2015-06-20
  10. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smashburger

    Pros

    Fast, fun atmosphere. Lots of growth opportunities. New restaurants opening all over the country. Great food, newer facilities, awesome company support. Great hours of operation. No early mornings or late nights.

    Cons

    Because it is a growing company there are lots of changes in procedures, menus, and duties. The work is hard due to the fast pace.

    Smashburger2015-06-04
Found 23 reviews