Smashburger "great food" Reviews | Glassdoor

Smashburger Reviews

Updated Nov 13, 2019

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2.8
39%
Recommend to a Friend
Smashburger President   Carl Bachmann
Carl Bachmann
0 Rating
  1. Helpful (4)

    "smash burger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Shift Supervisor in Simi Valley, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smashburger for more than a year

    Pros

    great food bbq bacon cheddar burger is the best

    Cons

    bad work enviroment awful pay threatening work place discrimination

    Advice to Management

    corporate should take away the franchise from this owner

    Smashburger2015-06-02
  2. Helpful (3)

    "To many franchisees trying to run the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Sacramento, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Smashburger

    Pros

    Great food. Great idea. Awesome atmosphere especially for the young.

    Cons

    Managers are hourly with a 50 hour work week. Company has no idea about its identity relying on its managers to do the extra work. Company requirements demand a manger to be on the premises far longer than the 50 hours allowed forcing most all managers to work off the clock. Horrible quality of life. Very cheap. No paid holidays. Vacation is paid as 40 hours instead of 50 due to a back door law SmashBurger takes advantage of. Managers in this concept cook more than manage. No time to build sales.

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    Advice to Management

    To upper management........Streamline your stores! Entirely too much responsibility put on managers of a QSR. Stop low balling managers benefits and pay!!!!!!

    Smashburger2011-10-04
  3. Helpful (2)

    "Good job to gain experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smashburger part-time for more than a year

    Pros

    Decent pay (until they too away the tips) Good opportunities to move up. Great food Great and achievable expectations

    Cons

    Terrible higher up management. My GM was never around EVER and no one held him accountable for his hours and his management style. No AM for 6 mo. Regional Management should have been better on top of things.

    Advice to Management

    Keep better tabs on store managers, ask the shift managers how they are doing and how they feel about their managers. Bring back tips or raise pay. Pretty great company overall though.

    Smashburger2012-11-13
Found 23 reviews