Smile Brands Reviews | Glassdoor

Smile Brands Reviews

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Found 760 reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
93%
Recommend to a Friend
97%
Approve of CEO
Pros
  • "I have worked with Smile Brands since the middle of 2013 and this company is truly focused on providing Smiles for Everyone(in 40 reviews)

  • "Great benefits, great work environment(in 38 reviews)

Cons
  • "No cons what so ever nothing to complain about(in 32 reviews)

  • "I didn't like how upper management handled things when it came to resolving issues in the office(in 17 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "It's not just a job when you love it so much you look forward to it Every Day"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Marketing Operations in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 20 years

    Pros

    I have been with Smile Brands going on 20 years. I have worked in several positions and with each position the company has provided support and guidance to help me grow. I work with an awesome group of providers, hygienists, managers and staff in the Dallas market. They make it very easy to come to work everyday. Each day they show me something new and how much they really care for each other and most of all their...

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    Cons

    Computer systems need to be updated.

    Smile Brands Response

    February 28, 2019Senior VP, Human Resources

    First, congratulations on an incredible milestone anniversary. It’s employees like you that make all the difference in who we are as a company and our ability to deliver on our mission. Today, we celebrate YOU and the wonderful contributions you have made to Smile Brands and the ...

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  2. "Giving Back to the community"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Vice President Accounting/Finance in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 20 years

    Pros

    Smile Brands is an outstanding corporate citizen. I recently had the opportunity to participate in a "Day of Giving" in Westminster, CA wherein we treated over 70 patients in one day with various dental problems, who had no insurance or ability to cover their own costs. It was a heartwarming experience and I am so proud of our company for extending this benefit to the communities in which we work.

    Cons

    I really have no cons to share.

    Advice to Management

    Keep up the good work!

  3. "I love my job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in South Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 20 years

    Pros

    Career Opportunities and Company Culture

    Cons

    Employee compensation and employee benefits

    Advice to Management

    Invest more money in training

  4. "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 4 years

    Pros

    Genuine people Great leadership Hard workers Very professional

    Cons

    Insurance options are not that great when it come to medical

  5. "Great Company to Work For!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist in Pasadena, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 6 years

    Pros

    Supportive environment to practice the dentistry you want. As a dentist, you have the autonomy to treatment plan and practice to your ideal. There are ample CE opportunities to help you grow as a clinician and develop new skill sets.

    Cons

    It would be nice to have employer 401k contributions and paid vacations for dentists.

    Smile Brands Response

    March 19, 2019Employee Engagement Team

    Thank you, doctor, for sharing your thoughts on your time with the Smile Brands team. It's great that you feel supported and have the resources you need to practice, prosper and grow. We appreciate the feedback and will deliver to our Compensation Team, as we are always exploring ...

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  6. "Manager Specialty"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager Specialty in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 2 years

    Pros

    Great ethics, trustworthy senior management, believe in the company’s vision. Enjoy the people I work with and love the aspect of traveling to different locations daily. Offers every kind of benefits you would need to take care of yourself or family members.

    Cons

    Please see advice to Management

    Advice to Management

    Would like to see possibilities of direct deposit set up (No credit check needed) for our employees, interest free ,to help pay for all General and Specialty care. G3 service for all !

    Smile Brands Response

    March 19, 2019Employee Engagement Team

    Your review and feedback is very much appreciated and we are super delighted to hear you are enjoying your first year of work with Smile Brands. Ideas from our employees are how we grow and become better. We would love to hear more on Direct Deposit idea and welcome you to elaborate ...

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  7. "Great Place!! Love my Job!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 4 years

    Pros

    Wonferful people. Very professional Great structure Lots of support

    Cons

    Insurance options not so great

    Advice to Management

    Acknowledge employees who work hard and offer opportunities when due

    Smile Brands Response

    March 19, 2019Employee Engagement Team

    Appreciate your short and specific review! Our Compensation teams work to improve our benefits offerings and make the best possible benefits options available. We appreciate your advice as well, and agree on giving credit to employees and providers where it is due. This is always ...

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  8. "Company helps you succeed!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Dentist in Tukwila, WA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Smile Brands full-time for more than 9 years

    Pros

    Great teamwork! Front office staff are efficient and competent in all aspects of scheduling, treatment planning and billing and dental assistants are hardworking, going above and beyond at times. The company has offered me many ce opportunities, allowing me to really grow and excel as a treatment provider. Great team of specialists to work with, which helps with treatment planning and outcome.

    Cons

    Some of the older offices need a bit of renewal, an issue that is being addressed soon.

    Smile Brands Response

    March 19, 2019Employee Engagement Team

    Thanks so much for your review and sharing your experience, doctor! It sounds like you are surrounded by a fantastic team and resources to help you be the best provider you can for your patients. We love to hear about the collaboration with Specialists and support staff that make ...

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  9. "Contribution to 401K"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Assistant in Puyallup, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 2 years

    Pros

    Great place to work

    Cons

    It would be nice for the company to contribute a percentage to our 401K after working and dedicating our time to the company.

    Advice to Management

    Remember your employees are the backbone of the company and you need to show your appreciation to your employees.

    Smile Brands Response

    March 18, 2019CEO

    Thank you for your feedback. I have heard the 401k point several times and understand that it would be a great addition to our benefits roll. I can assure you that we consider it heavily each year and will look closely at it again this time around. It didn't make the list this ...

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  10. "Day of Giving"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Operations in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time for more than 6 years

    Pros

    One of the best part of our jobs is to be able to give back to our community and provide care for those in need. Our Smiles For Everyone Foundation is a great program that allows every employee to give back!

    Cons

    none at this time. Love working here

    Smile Brands Response

    March 18, 2019Employee Engagement Team

    Thank you for your review as well as your contributions in making Day of Giving possible with the employees you lead. Providing dental care to those in need within local communities allows us to further our mission of Smiles for Everyone. We are so fortunate to have the support ...

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Found 760 reviews