Smile Brands Reviews | Glassdoor

Smile Brands Reviews

Updated April 23, 2018
522 reviews

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4.5
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Approve of CEO
Smile Brands CEO Steven C. Bilt
Steven C. Bilt
317 Ratings

522 Employee Reviews

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Pros
  • From the top down everyone lives Smiles For Everyone on a daily basis (in 34 reviews)

  • Monarch has flexible schedules, great management and great benefits (in 27 reviews)

Cons
  • There are no cons to working here (in 23 reviews)

  • I didn't like how upper management handled things when it came to resolving issues in the office (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Dentist in Frisco, TX
    Current Employee - General Dentist in Frisco, TX
    Recommends
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    My experience working for this company has been GREAT right from my interview process, to hiring, on-boarding and transitioning from part time to full time. I have met some amazing people during my tenure from Operations to Clinical side who are always willing to help. A big shout out to Corrine Trabert for lending support and guidance. She shows a sincere interest in her team and provides solutions to their problem. Friendly environment. Having in-house specialist helps in providing comprehensive care to patients. Great working hours. Patient focused care. Dentist Autonomy . CE opportunities and platform to network with dentists from other offices. In short, they set you up for success. Best place for your career.

    Cons

    No cons. I love working for this company.

    Smile Brands Response

    Mar 30, 2018 – Recruitment Marketing & Ops Sr. Manager

    Thank you for taking the time to leave your feedback! We love to hear that your experience working here has been nothing but positive and that you feel supported.
    We love Corrine and how much she... More


  2. "Office Manager/Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Lewisville, TX
    Current Employee - Office Manager in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    I have worked with Smile Brands since 2001, I love that I started as a front office check in person with very little dental experience and have been able to grow and expand my dental to not only in general dentistry but also in oral surgery, orthodontics, and periodontics.

    Cons

    Sometimes the bonus structure is confusing

    Smile Brands Response

    Apr 24, 2018 – Recruitment Marketing Coordinator

    We're so glad to hear that you have been able to move up within the company and you've been able to expand your dentistry knowledge! Thank you for the feedback about the bonus structure. If you would... More

  3. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in South Ogden, UT
    Current Employee - Office Manager in South Ogden, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    Paid time off and paid holidays are a great benefit of this company. Most private practice dentists do not offer this benefit. Team building is a fun and exciting also. The dentists are great and have a very good bedside manner, which means a lot to all of our great patients. if you are looking to work for a company that cares about their employees then come and join our team!

    Cons

    I can't think of any cons. it is a great company!

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    Thank you for your review! We are so happy to hear you are pleased with the PTO and benefits, and that you enjoy team building. Employees are our most valuable asset! Thank you!


  4. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    Smile Brands is a great company with a vast amount of benefits offered. I love working for this company and how much they care for their employees. My manager is great and she is always interested in listening to ways she can help my office in any way. My experience with Smile Brands has been a great one and I look to enjoy many years to come with this employer.

    Cons

    No cons. My experience has been very pleasant.

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    Thank you for taking the time to write a review. We love to hear that you've had a very positive experience and that you love working for this company. We also look forward to many more great years... More


  5. "Love Working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Taylorsville, UT
    Current Employee - Office Manager in Taylorsville, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    Great company to work for. Been working here for 29 years. The best part is that you can move up in the company and continue to grow your career. Great PTO benefits.

    Cons

    401 k match and Medical benefits

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    We appreciate your feedback and comments. Thank you for all your hard work and dedication for 29 years! Thank you for letting us know that you are not satisfied with with the retirement plan or... More


  6. "Great Team Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Layton, UT
    Current Employee - Office Manager in Layton, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    We have fantastic providers, assistants and front office support staff. I enjoy being a part of a team that treats our patients with respect and compassion. It starts from our CEO and flows down through each employee. PTO, holiday pay and the ability to bonus are nice rewards for hard work.

    Cons

    There is no 401K match

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    Thank you for your feedback and for your 10 years of service! We are so happy to hear that you are pleased to be apart of such a great team. We agree that it starts from our CEO and flows down... More


  7. "Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time

    Pros

    I'm an Office Manager here at the Monarch Dental / South Temple office. I have been in the position for going on 13 years now. I am in my 27th year with the company. Its my home away from home. I really enjoy my job and working with the patients and staff here at my office. A very pleasant working environment. We are in the middle of a remodel of the office. We will have the best looking office in all of Salt Lake City!

    Cons

    No Cons that any other dental office would have. I like working here.

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    We appreciate you taking the time to leave a comment. Thank you for all your hard work and dedication to the company for 27 years! We also value a pleasant work environment and believe it makes for a... More

  8. "Wonderfully supportive staff and co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smile Brands part-time

    Pros

    The Regional Director and Specialty Executive Office Manager are true exemplary leaders.

    Cons

    Would be helpful to have EHR.

    Advice to Management

    Keep transforming and motivating your workforce to emulate your attitude.

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    Thank you, we appreciate your feedback! That is great advice, we agree that you need to keep transforming and motivating your workforce to emulate your attitude. We are aware of the issue about EHR... More


  9. "Fun Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Riverdale, UT
    Current Employee - Office Manager in Riverdale, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    Great support from District right on up to Steve !

    Cons

    I would like to see bonus factors brought down to more attainable

    Advice to Management

    Keep on doing what your doing.

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    Thank you for leaving a review. We agree there is great support from some great leaders! We appreciate your feedback, I relayed your comment about bonuses to our benefits team. Thank you!


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist in South Ogden, UT
    Current Employee - Registered Dental Hygienist in South Ogden, UT
    Recommends
    Positive Outlook

    I have been working at Smile Brands full-time (More than a year)

    Pros

    GREAT OFFICE AND GREAT STAFF! Autonomy is good!

    Cons

    The hours of operation change

    Smile Brands Response

    Apr 23, 2018 – Recruitment Marketing Coordinator

    We love to hear that you love the office and people you work with! Thank you for your comments, we appreciate the information you provide us so we can work to make a better work environment for... More


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