Smile Brands Reviews | Glassdoor

Smile Brands Reviews

Updated August 18, 2017
224 reviews

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4.1
StarStarStarStarStar
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Smile Brands CEO Steven C. Bilt
Steven C. Bilt
79 Ratings

224 Employee Reviews

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Pros
  • Our company has a mission to Bring Smiles for everyone (in 17 reviews)

  • Monarch is a great place to work (in 11 reviews)

Cons
  • Upper management does not care about employees (in 10 reviews)

  • As much as the office managers try there is very little they can actually do, corporate is based in california and cares very little about you (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Amazing place to work and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Irvine, CA
    Current Employee - Anonymous in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than a year)

    Pros

    This company is amazing. They really believe in making the patients happy and providing a positive, engaging work environment. The benefits here are pretty good and they are very flexible with your work schedule, full time and part time. Managers always help you learn new things and bring out the best in you. This is a place where team work really matters. We also have work events (potlucks, holiday events, etc.) to help encourage team-building. I go home happy every evening and wake up every morning excited for the new days to come.

    Cons

    We could use more variety in our medical benefit choices.

    Advice to Management

    Keep up the good work by letting your employees grow and learn new things. Always remember to listen to what they have to say and encourage a team-effort type environment. It is always nice to know that we can contribute something, even if it is a little bit. Positive reinforcement is always welcome too :)


  2. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rda in Modesto, CA
    Current Employee - Rda in Modesto, CA
    Recommends
    Positive Outlook

    I have been working at Smile Brands full-time (More than a year)

    Pros

    Good pay ! Good benefits ! Opportunity to move up!

    Cons

    Nothing negative to say about the company!

  3. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Dental Assistant in Oakland, CA
    Current Employee - Dental Assistant in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    The work place is what you make it. That being said, the management at Smile brands is simply amazing. Working for the specialty team is very rewarding and flexible. It gives you an opportunity to grow in different fields of being a dental assistant and allows you the chance to get to work with various doctors increasing your knowledge. I highly appreciate the work that the specialty manager Tiffany Lord puts in which helps everything to be in order. Everyday has its own challenges but the people you work with can contribute to a smooth working atmosphere, which is what you'll experience working for smile brands.

    Cons

    don't really have anything bad to comment on. Maybe the overtime for over investing in patient care, but then again that's also a good thing.


  4. "Registered Dental Hygienist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time

    Pros

    Nice ,friendly and culturally diverse working environment. As a full time employee, you are entitled to healthcare insurance benefits and PTO.

    Cons

    Unpredictable patient flow. Some days, you will be busy all day seeing 10+ patients and may be next day you will hardly see 3-4 patients.

    Advice to Management

    Better base pay


  5. "I enjoy the atmosphere, coworkers and providers at Monarch Dental/Smile Brands."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 5 years)

    Pros

    My supervisors and doctors are always supportive and make our working environment fun and challenging.

    Cons

    The software's antiquated and slow. I would would be nice to have a completely paperless office.


  6. "My experience with smile brands has been nothing but smiles and good times!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dental Assistant in Weatherford, TX
    Current Employee - Dental Assistant in Weatherford, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    Fantastic staff to work with and amazing patients which makes coming to work everyday so enjoyable and worth it to work with smile brands.

    Cons

    Working in the back and not being crossed trained to help in front when days are busy and the upfront staff could use a extra hand.


  7. "I have been at Smile Brands for almost two years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Smile Brands full-time

    Pros

    Good dental and family environment. Great benefits and vacation time. The opportunity for growth is available.

    Cons

    It can be really busy depending on the schedule.

    Advice to Management

    great job.

  8. "I have worked here for alomost two years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good dental and family environment. Great benefits and vacation time. The opportunity for growth is available.

    Cons

    Can get a little busy depending on the schedule.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time

    Pros

    Smile Brands is an energetic company that has treated its employees fairly in my experience.

    Cons

    Company may ask to work weekends.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Arlington, TX
    Current Employee - Office Manager in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    The culture of the company is Smiles for Everyone!! They really care about the growth if their employees

    Cons

    Outdated computer system. A updated system would save time and energy if we could go paperless


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