Smile Brands Reviews in San Antonio, TX | Glassdoor

Smile Brands San Antonio Reviews

Updated June 22, 2017
4 reviews

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San Antonio, TX

2.9
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Smile Brands CEO Steven C. Bilt
Steven C. Bilt
1 Rating

4 Employee Reviews

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Pros
  • Our company has a mission to Bring Smiles for everyone (in 14 reviews)

  • Monarch is a great place to work (in 9 reviews)

Cons
  • Upper management does not care about employees (in 10 reviews)

  • As much as the office managers try there is very little they can actually do, corporate is based in california and cares very little about you (in 6 reviews)

More Pros and Cons

  1. "Working at SmileBrands"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    Great atmosphere! Competitive Pay and always challenged. I have been able to grow from a supervisor to a Director in less than 4 years. I love the culture and how engaged our leadership team is. At SBI your opinion matters and our management team wants to hear it!

    Cons

    Like any company we have had our ups and downs but I am glad we are making great decisions and moving our company in the right direction.


  2. "Patient Co-ordinator"

    Star Star Star Star Star
    Current Employee - PCC in San Antonio, TX
    Current Employee - PCC in San Antonio, TX

    I have been working at Smile Brands full-time (More than 3 years)

    Pros

    I met many wonderful patients. It's a good company to work for if you are in the right team.

    Cons

    The technique used as a marketing promotion borderlines harassment of the patient.

    Advice to Management

    Update your software and equipment both in the front as while as the back office to be more efficient. Train the call center to do all of their job informatively and completely . Finally make verifying and getting the very important basic insurance information from the many insurance companies we deal with accessible to each office on-line.

  3. Helpful (4)

    "Registered Dental Hyienist"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A fast way to brown your green branches when fresh out of dental school. You learn just why these companies thrive. Very sad.

    Cons

    All things that follow...exhausting hours due to overbooking patients, bully management, working through lunch, lack of dental supplies like gloves, masks, dental materials and tools... they claim due to "budget"... no,its called "company greed!"
    Complainers and whistle blowers are ALWAYS punished.

    Advice to Management

    Corporate turns a blind eye..Shame on you all


  4. "Another Dental services mill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Job Was A Negative Experience As A Whole in San Antonio, TX
    Former Employee - Job Was A Negative Experience As A Whole in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smile Brands full-time (More than a year)

    Pros

    newer equipment, health insurance benefits,

    Cons

    The company has a very poor reputation for over-diagnosis and over-treatment especially in the periodontal services/hygiene department. This is due to management pressure that basically rewards over aggressive diagnosis with higher pay and punishes the lack of it by moving you out as quickly as possible

    Advice to Management

    Management will not listen to advice. Their bottom line and their investors are their top priority so that advice from employees is not welcome and certainly not heeded.


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