Smile Design Dentistry Reviews

Updated Jul 8, 2020

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4.1
76%
Recommend to a Friend
83%
Approve of CEO
Smile Design Dentistry CEO Sachin Patel (no image)
Sachin Patel
6 Ratings
  1. "Nice Company, Good Management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payment Processor in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Design Dentistry full-time for less than a year

    Pros

    The atmosphere at the home office is relaxed + responsible. As an employee I am expected to do my job well but I am not micromanaged, which I appreciate.

    Cons

    I do wish the home office felt a little more like a family, but I have no solid complaints.

  2. "RDH extremely pleased with my position!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Dental Hygienist in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Design Dentistry full-time for less than a year

    Pros

    Time to properly educate my patients.

    Cons

    I didn't begin working with this company years ago.

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  3. "Low payment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Smile Design Dentistry full-time for more than a year

    Pros

    401K they match. Medical it’s terrible

    Cons

    They over work you. No lunch time. Everything it’s production. Don’t care about employees.

  4. "Best Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Smile Design Dentistry full-time for less than a year

    Pros

    Flexible work schedule, great benefits, wonderful environment, room for advancement

    Cons

    None, great place to work

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  5. "Smile Design is UNETHICAL"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Assistant in Gainesville, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Smile Design Dentistry full-time for less than a year

    Pros

    Bonus for reaching/exceeding production goal.

    Cons

    -Higher ups & office level Unorganized -Providers & Assistants unprepared for patients -Have seen shady Hiring/Firing process -Not receiving bonus for the month if you don’t work the following month (for example I worked the month of May but not June bc I resigned, however if bonus was made in May I don’t receive credit for my hard work ) - Higher ups take an exponential amount of time to respond to an important question & then everyone has a different answer - Call center & Insurance team needs better training ; they do not have attention to detail(but yet it’s preached at the office level) - Handbook not matching what is verbally told by higher up to OM( For I.e. we were told by our office manager a 30 day request for doc apts & time off , however the handbook says two weeks) Also , they told my OM I would have to work the rest of June in order for me to get paid for my eligible PTO .. however the handbook does not state that .. so I ended up leaving with out receiving the PTO money I earned . - Being criticized for making mistakes when there was no extra help to me ( we needed a third person & for a year we never received a permanent person ) - Having too answer multiple lines , sometimes resulting in a patient being on hold for way too long ..& in some cases, the pt ended hanging up. - Doing the best I could/ while doing a great job .. but still not being enough .

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  6. "Smaller DSO - Real Employee Values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Receivable in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Smile Design Dentistry full-time for less than a year

    Pros

    Management is available anytime, even upper management. They consider how changes will effect employees. Very flexible - they care about their employees AND their patients. This smaller DSO is not all about money unlike so many others out there.

    Cons

    Can not think of any

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  7. "Very happy with Smile Design"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facilities Engineer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Design Dentistry full-time for less than a year

    Pros

    They treat you like a family

    Cons

    I can’t think of anything

    Continue reading
  8. "Like Family"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Smile Design Dentistry full-time for more than 3 years

    Pros

    Best workplace environment. Very happy here. Tons of growth and opportunities.

    Cons

    I don't have any that I can think of.

  9. "A/R"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - A/R in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Smile Design Dentistry full-time for more than a year

    Pros

    Owners truly care about employees.

    Cons

    I don't have any to date.

  10. "Insurance Cordinator"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Coordinator in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Smile Design Dentistry full-time for more than a year

    Pros

    Working as a great team

    Cons

    There are no cons for this Co.

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